Unserved/Underserved Populations Statewide Training and Technical Assistance Project Improving Domestic Violence Program Access for Lesbian, Gay, Bisexual, Transgender and Questioning Domestic Violence Victims/Survivors Trainer’s Guide Training for California’s Domestic Violence Program Shelter Agencies A Collaborative Training By: California Partnership to End Domestic Violence Community United Against Violence Los Angeles Gay and Lesbian Center The Domestic Violence Unserved/Underserved Training and Technical Assistance Project is a project of the California Department of Health Services Maternal Child Adolescent Health/Office of Family Planning Branch, administered by the California Partnership to End Domestic Violence. The Domestic Violence Unserved/Underserved Training and Technical Assistance Project is a project of the California Department of Health Services Maternal Child Adolescent Health/Office of Family Planning Branch, administered by the California Partnership to End Domestic Violence. ACKNOWLEDGEMENTS This Trainer’s Guide was prepared by the California Partnership to End Domestic Violence (CPEDV) in collaboration with project partners Community United Against Violence (CUAV) and Los Angeles Gay and Lesbian Center (LAGLC). Emely Ortiz developed the original training materials from which this Trainer’s Guide was written. Lisa Fujie Parks developed Emely’s training into the ‘Train-the-Trainer’ format. Marin Abused Women’s Services/TC-TAT is acknowledged for providing the model and inspiration for the ‘Train-the-Trainer’ format used in this Training Guide. Staff from El Dorado Women’s Center, Marin Abused Women’s Services, La Case de las Madres and WEAVE participated in pilot training sessions and provided feedback that was extremely valuable in the curriculum revision process. Pablo Espinoza pilot tested the draft training materials. His expertise and feedback were also extremely valuable in the curriculum revision process. The content of this Trainer’s Guide is shaped in large part by the LGBTQ DV Training and Technical Assistance Project’s Summary of Needs Assessment Results and Training and Technical Assistance Strategic Plan. We would like to acknowledge the following individuals who played essential roles in the completion of the needs assessment (in alphabetical order): Mary Case, Delena Couchman, Joanna Davis, Pablo Espinoza, Zoë Flowers, Lisa Fujie Parks, Susan Holt, Liu Hoi-Man, Maria Mercado, Sandra Navarrete, Jovida Ross and Tara Shabazz. The following project team members participated in the March 2007 Strategic Planning Convening and contributed to the content of the Training and Technical Assistance Strategic Plan and this Trainer’s Guide (in alphabetical order): Mary Case, Pablo Espinoza, Susan Holt, Emely Ortiz, Jovida Ross and Tara Shabazz. In addition, Kathy More, CPEDV Evaluator, provided guidance with the development of the project’s measurable performance outcome indicators (MPOI). Most importantly, we express our deepest gratitude to the many staff at the 94 Domestic Violence Program shelter agencies who participated in the needs assessment and who carry on the work of assisting domestic violence survivors everyday. The California Partnership to End Domestic Violence P.O. Box 1798, Sacramento, CA 95812-1798 TTY: 866-484-4913 Phone: 916-444-7163 Fax: 916-444-7165 Project Staff: Tara Shabazz, MA, Director of Programs and Services, [email protected] Lisa Fujie Parks, Project Manager, [email protected] The Domestic Violence Unserved/Underserved Training and Technical Assistance Project is a project of the California Department of Health Services Maternal Child Adolescent Health/Office of Family Planning Branch, administered by the California Partnership to End Domestic Violence. TABLE OF CONTENTS Trainer’s Guide Purpose… p.4 Trainer’s Guide Format… p.4 Training Objectives… p.5 Training Agenda… p.4 Training Materials and Equipment… p.5 Pre-Training Preparation Tasks… p.6 Training Tips and Strategies… p.7 Practical Considerations… p.7 Effective Training Basics… p.7 Handling Topics with Sensitivity… p.7 Handling Potentially Difficult or Complex Questions and Concerns… p.8 Annotated Trainer’s Guide… p.12 Module 1: Overview, introductions and opening activity… p.12 Module 2: Terms associated with LGBTQ identities and LGBTQ communities… p.13 Module 3: The impact of bias and oppression on LGBTQ domestic violence victims/survivors… p.16 Module 4: Issues and challenges that LGBTQ domestic violence victims/survivors may face… p.18 Handout: LGBT Cycle of Violence…p.20 Handout: LGBT Power and Control Wheel…p.21 Module 5: Closing… p.22 Handout: LGBTQ DV Resource List…p.23 Appendices Appendix A: Card exercise materials…p.27 Appendix B: Closing activity materials…p.39 Supplemental Reading Enhancing Cultural Competence: Welcoming Lesbian, Gay, Bisexual Transgender, Queer People in Mental Health Services, 2nd Edition: http://www.nyaprs.org/cultural- competence/documents/EnhancingCulturalCompetence.pdf Domestic Violence in Lesbian, Gay, Bisexual and Transgender Communities: Trainers Manual Revised June 2010: http://www.vawnet.org/assoc_files_vawnet/lgtbmanual.pdf 3 The Domestic Violence Unserved/Underserved Training and Technical Assistance Project is a project of the California Department of Health Services Maternal Child Adolescent Health/Office of Family Planning Branch, administered by the California Partnership to End Domestic Violence. Bisexual health: An introduction and model practices for HIV/STI prevention programming: http://www.outforhealth.org/files/all/bisexual_health_tf.pdf Recommended Practices for Improving Domestic Violence Program Access for Lesbian, Gay, Bisexual, Transgender and Questioning Domestic Violence Victims/Survivors...p.43 ‘Gay Male and Lesbian Index’ for California Communities...p.77 Race and ethnicity of same-sex couples in California: Data from Census 2000...p.87 Lesbians are women too: A set of fact sheets from the National Gay and Lesbian Task Force Policy Institute...p.98 Avoiding Heterosexual Bias in Language...p.103 Know Your Rights: Lesbian, Gay, Bisexual and Transgender Domestic Violence Survivors...p.107 Ten Tips for Working with Transgender Individuals...p.111 4 The Domestic Violence Unserved/Underserved Training and Technical Assistance Project is a project of the California Department of Health Services Maternal Child Adolescent Health/Office of Family Planning Branch, administered by the California Partnership to End Domestic Violence. TRAINER’S GUIDE PURPOSE This Trainer’s Guide is designed specifically for use by staff from California’s 94 Department of Health Services-funded Domestic Violence Program shelter agencies (referred to from hereon as DVPS) who participate in the Domestic Violence Unserved/Underserved Training and Technical Assistance Project’s Regional Trainings entitled, Opening Doors: Increasing Access to Domestic Violence Shelters among California’s Unserved/Underserved Communities. The purpose of this Trainer’s Guide is to provide Regional Training participants with the information, tools and materials they need to conduct trainings within their own agency for staff, volunteers and members of their Board of Directors on improving domestic violence program access for lesbian, gay, bisexual, transgender and questioning domestic violence victims/survivors. TRAINER’S GUIDE FORMAT This online format has been adapted to contain all of the needed materials and handouts in one document. To access and download this complete curriculum and the accompanying PowerPoints, please visit www.cpedv.org/resource-library and search Improving Domestic Violence Program Access for Lesbian, Gay, Bisexual, Transgender and Questioning Domestic Violence Victims/Survivors. This Trainer’s Guide is organized to provider trainers with guidance for conducting a presentation, including specific training content and a sequence for presenting the content. The Trainer’s Guide includes a PowerPoint presentation, presentation talking points and other training directions. The entire original content of the Trainer’s Guide is saved in electronic format on a CD-ROM that was included in the Trainer’s Guide binder. Trainers are encouraged to use the documents on the CD- ROM to adapt the materials in the Trainer’s Guide to best suit their training needs. Talking points: An image of each of the PowerPoint slides is presented, along with the talking points that correspond to each slide. Trainers can present the talking points in their own words. Directions to Trainers: Any specific actions that trainers should take (for example, directions for facilitating group discussion at specific points in the presentation) are presented in italics with brackets: [Directions to Trainers]. Tips for Trainers: Tips for trainers that are not meant to be shared are presented in parentheses: (Tips for Trainers). TRAINING OBJECTIVES By the end of the training, Improving Domestic Violence Program Access for Lesbian, Gay, Bisexual, Transgender and Questioning Domestic Violence Victims/Survivors, participants will be able to: 1. Define terms associated with LGBTQ identities and LGBTQ communities 2. Describe the impact of bias and oppression on LGBTQ domestic violence victims/survivors 3. Describe issues and challenges that LGBTQ domestic violence victims/survivors may face TRAINING AGENDA The training is divided into 5 modules: Module 1: Overview, introductions and opening activity Module 2: Terms associated with LGBTQ identities and LGBTQ communities Module 3: The impact of bias and oppression on LGBTQ domestic