3/23/2018 UPS and FedEx brace for Free Shipping Day - CBS News CBS News / CBS Evening News / CBS This Morning / 48 Hours / 60 Minutes / Sunday Morning / Face The Nation / CBSN Originals Log In Searrch Markets Money Work Small Business Retirement Tech Trending Video Quote Trending Videos CBSN LIVE » CBS This Morning Former Playboy model on alleged Trump affair 60 Minutes Overtime Shootings aren't "inevitable" CBS This Morning China fires back on Trump tariffs By JONATHAN BERR / MONEYWATCH / December 16, 2016, 5:45 AM Market Data UPS and FedEx brace for Enter Ticker Symbol or Company Name Free Shipping Day NASDAQ: Mar 23, 2018 Share / Tweet / Reddit / Flipboard / Email Are UPS (UPS) and FedEx (FDX) having trouble meeting record demand this holiday season? According to a story in The Wall Street Journal, package volumes “have blown past expectations.” While both package delivery giants deny that’s the case, they’re bracing for a spike in traffic following Friday’s Free Shipping Day, when more than 1,000 online merchants allow customers to get free shipping and delivery by Christmas Eve. Symbol Last Change % Change DOW 23,957.89 -724.42 -2.94% Millions of orders made since Thanksgiving have already arrived even as the world’s two largest packages deliverers suspended the delivery guarantee, NASDAQ 7,166.68 -178.61 -2.43% according to the Journal, which cited statistics from software developer S&P 500 2,643.69 -68.24 -2.52% ShipMatrix. In an email to CBS MoneyWatch, UPS spokeswoman Susan Rosenberg said the ShipMatrix data was based on a small sample that lead to erroneous conclusions about its performance. Sponsored by Post Up Stand Vinyl Banner 2' x 2' Cyber December 4:53 https://www.cbsnews.com/news/ups-and-fedex-brace-for-free-shipping-day/ 1/5 3/23/2018 UPS and FedEx brace for Free Shipping Day - CBS News Buy Now! 2’ X 2’ printed full-color banner with a 13 oz. vinyl material includes optional sewing and grommets for convenient hanging on a wall or external surface. Need a quick, easy and affordable... “There have been a few locations where volume surged beyond expectations for that site, or weather caused some delay,” she wrote. “But UPS has expertly flexed Watch CBSN Live resources and personnel to manage those issues, the same as we do every year to shift personnel from other UPS sites or the Corporate HQ to address spot needs.” A massive collection of ocean waste is growing rapidly with FedEx also denied any holiday service problems. no solution in sight “FedEx is proud to have achieved outstanding service during the first several Playboy model Karen weeks of the peak holiday shipping season,” wrote spokeswoman Katie Wassmer McDougal apologies to First in an email. “We prepare year round to be able to meet the surge in demand, and Lady after alleged Trump affair will continue to work closely with our large retail and e-tail customers during these final weeks leading up to Christmas to ensure our networks are prepared to Top Stories This Morning continue to deliver the holiday.” UPS expects to deliver more than 700 million packages this holiday season, a 14 percent increase over last year. FedEx is forecasting a 10 percent increase over last Study underway to find out why so many golden retrievers year, though it hasn’t released a more specific forecast. get cancer ShipMatrix President Satish Jindel told CBS MoneyWatch that he stood by his data, adding: “We’ve got so many different sources to know what’s happening.” Firefighter killed in fire at a movie set in Harlem New York 3:47 Latest Features Behind Facebook's baby UPS Ground service saw its one-time rating slip to 93.1 percent in the week of Dec. steps: Protecting its ad business 4 and Dec. 10, compared with 93.2 percent a year earlier, according to ShipMatrix. The company estimates FedEx Ground delivered 96.2 percent of its parcels on A China trade war could hurt schedule between Dec. 4 and Dec. 10, an improvement from 95.3 percent during these U.S. businesses the same time in 2015. In the prior week, UPS and FedEx both had ratings topping 96 percent. Even small OK, you've deleted Facebook, changes in the shippers’ ratings can indicate that thousands of packages are but is your data still out there? arriving late. “With the daily volumes being 50 percent higher than normal times of the year, Stocks plunge as U.S. ShipMatrix data shows that both FedEx and UPS are even delivering hundreds proposes tariffs on Chinese and thousands of parcels on Sundays at no extra cost,” according to ShipMatrix. imports Neither UPS nor FedEx would address the accuracy of ShipMatrix’s data. Both Orbitz hack exposes credit companies said demand is expected to reach record levels as consumers continue card, other customer data to shift their holiday spending online. eMarketer expects web-based retail sales to surge more than 17 percent this year, well above the 3.3 percent gain seen in overall spending. E-commerce also is Market News expected to surpass 10 percent of total sales for the first time this holiday season. https://www.cbsnews.com/news/ups-and-fedex-brace-for-free-shipping-day/ 2/5 3/23/2018 UPS and FedEx brace for Free Shipping Day - CBS News Not surprisingly, experts are encouraging consumers not to wait until the last 9:39 AM French President Emmanuel minute to do their holiday shopping, especially given the coming onslaught from Macron says all evidence Free Shipping Day. suggests shootings in southern France are a terrorist attack “While hundreds of millions of gifts will in fact arrive in time for Christmas,” said 9:37 AM Kosovo's Sufi Dervish order Tom Caporaso, CEO of e-commerce service provider Clarus Commerce, celebrates the new year, spring “consumers should try to get their online shopping done as quickly as possible, 9:36 AM Activists: Hours before cease- rather than risk the chance that inclement weather and a record number of online fire, 37 killed in Syrian town purchases result in a few of their gifts showing up late this year.” 9:33 AM The Latest: Top terror © 2016 CBS Interactive Inc.. All Rights Reserved. investigator on way to hostage site Share / Tweet / Reddit / Flipboard / Email 9:32 AM Trump says he is "considering" veto of $1.3 trillion budget Jonathan Berr 9:31 AM Spending bill rejects Trump ON TWITTER » effort to gut water cleanups Jonathan Berr is an award-winning journalist and podcaster based in New Jersey whose 9:27 AM Jewish candidate for Muslim main focus is on business and economic issues. party breaks barriers in Tunisia 9:26 AM UN reports see a lonelier planet with fewer plants, animals Sponsored Video by Taboola 9:19 AM Reporter accuses Russian presidential candidate of groping 9:19 AM Usain Bolt delights fans by Moneywatch Spotlight Trump announces new tariffs on China 3 states open investigations into Cambridge Analytica, Facebook 9 American cities with the worst income inequality 25 VIEWS Sponsored Links by Taboola Super Bowl 2018 It’s Like eBay, But Everything Sells in 90 Seconds. commercials: The best and the Tophatter worst 2018 Acura MDX: SUV Body, Supercar DNA 9 best jobs in America for Acura 2018 Most Popular Last Names In Each State Ancestry A Chef's Honest Review Of HelloFresh Popdust for HelloFresh Stock Watchlist The Sweatshirt Designed by an Apple Engineer That's Bringing Manufacturing Mar 23, 2018 Back to America American Giant Enter Ticker Symbol or Company Name ADD Getting Sick of the Crowds at the Gym? Try This Machine Instead Symbol Last Change % Change Bowflex AAPL 168.85 -2.43 -1.42% 7 Reasons Why People Are Buying Tecovas Boots GE 13.35 -0.53 -3.82% Tecovas Seniors in Heavy Credit Debt Are in for a Surprise Weekly Financial Ballplayer let go after disturbing domestic violence video released https://www.cbsnews.com/news/ups-and-fedex-brace-for-free-shipping-day/ 3/5.