User Guide BlackBerry Workspaces version 6.0.0 End User - Technical Content Published: 2018-08-21 SWD-20180821140714306 Contents Getting started................................................................................................................. 9 What is Workspaces?.......................................................................................................................................................10 What's new?................................................................................................................................................................... 10 Sign in to BlackBerry Workspaces................................................................................................................................... 11 Sign in using your email address.............................................................................................................................. 11 Sign in with username and password........................................................................................................................12 Signing in with BlackBerry Workspaces for BlackBerry Dynamics............................................................................. 12 Sign out of BlackBerry Workspaces.......................................................................................................................... 12 Sign out of BlackBerry Workspaces on all devices.....................................................................................................12 Using the BlackBerry Workspaces Web Application.........................................................13 About BlackBerry Workspaces Web Application.............................................................................................................. 14 Getting started with the BlackBerry Workspaces Web Application.................................................................................... 14 Search for workspaces, folders, and files..................................................................................................................17 Sort workspaces, folders, and files........................................................................................................................... 19 Manage your account.............................................................................................................................................. 19 Configure notifications.............................................................................................................................................20 Change your password.............................................................................................................................................21 Change your secret question....................................................................................................................................21 Access the BlackBerry Workspaces administration console......................................................................................21 Get help.................................................................................................................................................................. 22 Sending and receiving files..............................................................................................................................................22 Send new file...........................................................................................................................................................22 Send a copy.............................................................................................................................................................23 View and manage sent files...................................................................................................................................... 24 Sign with DocuSign..................................................................................................................................................25 Add recipients to a sent file......................................................................................................................................26 Manage access to a sent file.................................................................................................................................... 27 Revoke access to a sent file......................................................................................................................................27 Manage collaboration.............................................................................................................................................. 27 Access received files............................................................................................................................................... 28 Acknowledge a file...................................................................................................................................................28 Managing workspaces.................................................................................................................................................... 29 Access workspaces................................................................................................................................................. 29 About My Workspace............................................................................................................................................... 29 Create a workspace................................................................................................................................................. 29 Create a transient workspace...................................................................................................................................30 Share a workspace.................................................................................................................................................. 31 Favorite a workspace............................................................................................................................................... 33 Manage workspace permissions.............................................................................................................................. 33 Rename a workspace...............................................................................................................................................33 Edit the workspace description................................................................................................................................ 34 Delete a workspace................................................................................................................................................. 34 View workspace information.....................................................................................................................................34 Recover workspaces from ransomware.................................................................................................................... 35 Managing folders............................................................................................................................................................ 35 Create a new folder..................................................................................................................................................35 Upload a folder........................................................................................................................................................36 Share a folder.......................................................................................................................................................... 37 Favorite a folder.......................................................................................................................................................38 Manage folder permissions...................................................................................................................................... 38 Download a folder....................................................................................................................................................39 Rename a folder...................................................................................................................................................... 39 Move a folder or file................................................................................................................................................. 39 Delete a folder or file................................................................................................................................................40 View folder information............................................................................................................................................ 40 Managing files................................................................................................................................................................ 40 Share a file.............................................................................................................................................................. 41 Uploading files.........................................................................................................................................................42