A CLEAR DIRECTION FORWARD 2019 CITGO ENVIRONMENTAL SOCIAL GOVERNANCE REPORT 2 Forward – 2019 CITGO ESG Report EXPLORE THIS REPORT 3 A Message from Our CEO 4 About CITGO 6 Our Responsibility to Fuel Good 10 Governance About This Report This report is focused on our activities and achievements throughout the 2019 14 Environment calendar year. CITGO Petroleum Corporation selected the areas covered in this report based 24 Social on our ability to manage and influence them. Unless otherwise stated, all data provided covers activities within our operational control (for example, our refin- eries and headquarters). Prior to taking any action, potential risks are identified 44 Awards & Recognitions and evaluated by key decision-makers in the company. With a long-term vision for excellence, all diligence deployed by the CITGO workforce and contractors aims to reduce negative impacts to the environment, our people and the com- 45 Memberships & Associations munities we serve. This ESG report may contain forward-looking statements relating to the manner 46 GRI Index in which CITGO intends to conduct certain parts of its activities, based on man- agement’s current plans and expectations. These statements are not promises or guarantees of future conduct or policy, and are subject to a variety of uncer- tainties and other factors, many of which are beyond our control. Therefore, the actual conduct of our activities, including the development, implementation or continuation of any program, policy or initiative discussed or forecast in this re- port, may differ materially in the future. The statements of intention in this report speak only to the date of this report. CITGO undertakes no obligation to publicly update any statements in this report. As used in this report, the term “CITGO” and such terms as “the company,” “the corporation,” “their,” “our,” “its,” “we” and “us” may refer to one or more of the consolidated subsidiaries or affiliates of CITGO or to all of them taken as a whole. All of these terms are used for convenience only and are not intended as a precise description of any of the separate entities, each of which manages its own affairs. CITGO is a privately held entity. Therefore, some detail may be withheld as busi- ness confidential and noted appropriately as omissions within the GRI Content Index. Monetary figures are in U.S. dollars unless otherwise noted. Some data have been rounded. Forward – 2019 CITGO ESG Report 3 A MESSAGE CITGO has never been more dedicated to our While we are committed to constant core values of environmental stewardship, improvement, we are proud of all we FROM OUR CEO integrity, respect, fairness, social responsibility, accomplished in 2019. Moving forward, operational availability and competitiveness, CITGO will continue to: Carlos E. Jordá which guide everything we do as a company. President and Chief Executive Officer ▶ Make the safety and environmental health From refinery to terminal to corporate office, of communities where we are privileged we live these values each day knowing that to work our highest priority. Working it’s a privilege to operate our business—not a with community stakeholders, CITGO right. Living by these values and supporting will operate in a manner that respects local communities is what we call Fueling community priorities and protects the Good. surrounding environment. CITGO recognizes We are proud to share the report that follows, the challenge of climate change and A Clear Direction Forward, which details supports measures to reduce greenhouse CITGO initiatives in 2019 designed to support gas emissions. environmental sustainability, drive positive social impact and strengthen corporate ▶ Remain dedicated to community governance. educational and outreach efforts, supporting civic life and lending a helping hand when Progress on corporate governance in 2019 disaster strikes. Through our foundation, we bears special mention, as evidenced by the will continue working to ease the suffering title of this report. When the new CITGO board of those who lack access to medicine, of directors was appointed in 2019, one of its nutrition and health care. key objectives was to review and strengthen corporate governance. While CITGO had a ▶ Maintain a safe working environment at governance program in place at that time, all times, while also promoting an ethical the board made it a priority to clearly define workplace that is diverse, respectful and fair and implement best practices throughout the for all employees. company – including corporate governance. A Clear Direction Forward reflects the company’s We gladly embrace our responsibility to all renewed commitment to infuse good our stakeholders as part of our mission and governance into everything we do. corporate values. To that end, we will continue working to protect our people, communities and our planet through actions that are guided by sound judgment and strong adherence to our corporate code of ethics. It’s who we are. 4 Forward – 2019 CITGO ESG Report ABOUT CITGO The fifth-largest independent refiner in the U.S., CITGO is a major player in the refining, transportation and marketing of motor fuels, lubricants, petrochemicals and other industrial products. Lemont Illinois Corpus Christi Lake Charles Texas Louisiana Forward – 2019 CITGO ESG Report 5 Refineries Terminals and Pipelines CITGO operates three sophisticated, highly efficient crude- Our network—comprising three oil refineries located in Corpus Christi, Texas; Lake Charles, fully owned pipelines and six Louisiana; and Lemont, Illinois. At these locations, we transform jointly owned pipelines covering heavy, sour crude oil into the high-quality energy products— approximately 450 miles, and 47 transportation fuels and petrochemicals—that people need. Our terminals in 21 states—stores largest refinery, Lake Charles, is also the sixth-largest refinery and distributes products such in the U.S. and has a capacity of 425,000 barrels per day (BPD). as gasoline, diesel, heating oil Our Corpus Christi and Lemont refineries have capacities of and jet fuel in several strategic 167,000 and 177,000 BPD. As of 2019, the Lake Charles refinery locations across the U.S. Our has been operational for 75 years, the Corpus Christi refinery for storage capacity exceeds 22 84 years and the Lemont refinery for 93 years. million barrels. Throughout our distribution chain, we monitor the Marketers and Retailers quality of our products. We sell TriCLEAN® TOP TIER™ gasoline and ultra-low-sulfur premium diesel to independent marketers. Our TriCLEAN TOP TIER fuel is an enhanced, custom-blended formula that includes nitrogen cleaning Reporting Boundary agents that keep vital engine parts clean, maximize mileage and minimize emissions. TriCLEAN TOP TIER gasoline meets stringent This report highlights activities that have occurred across our performance standards for gasoline detergent additives set forth by organizational footprint in and around the communities we serve. eight of the world’s top automakers. It also surpasses the existing The data provided is derived from activities within our operational standards established by the U.S. Environmental Protection Agency control—mainly refineries, terminals and pipelines, and our (EPA). Our diesel controls deposits and inhibits corrosion while headquarters, which manages our presence across the value enhancing lubricity. CITGO-branded marketers sell motor fuels through chain indicated below. more than 4,700 independently owned and branded retail outlets across 30 states. Midstream Downstream Commercial Production Marine and land Refining Wholesale transportation marketing and Petrochemicals retailing of transport Terminals: storage fuels and pipeline Transportation fuel: gasoline, diesel, Crude oil and gas ethanol blending trading and jet fuel 6 Forward – 2019 CITGO ESG Report CITGO is committed to refining and distributing the high-quality gasoline we depend on every day. In addition to contributing to economic prosperity OUR and improved quality of life through our RESPONSIBILITY TO operations, we seek to: FUEL GOOD ▶ Keep our people safe and help them to thrive financially and professionally in their Environment Social Governance individual careers Climate change and People Values and ethics greenhouse gas ▶ Treat compliance with environmental Recruitment Anti-corruption emissions regulations as the minimum requirement, and retention ESG Governance surpassing requirements where possible Energy Use Occupational Diversity at the top Water consumption health and safety ▶ Promote and participate in a wide variety of and reuse Data privacy volunteer and fundraising programs focused Employment and security on bettering the lives of people in our Effluents, waste benefits, health surrounding communities—especially those and recycling and wellness Regulatory who feel the backlash of poverty, illness compliance Biodiversity and Training and and natural disasters—and furthering the conservation education Financial education of future generations of leaders in performance the refining and petrochemical industry Monitoring Diversity, inclusion and emissions and equal Economic This is what our Fueling Good philosophy reductions opportunity development in and ESG approach are all about. In fact, these local communities Communities concepts of caring are enshrined within our Social Investment company’s core values and evident throughout Local community our business life cycle. We recognize that it is engagement, giving Supplier a privilege to operate