WWAARSRSAAWW METROMETRO STRATEGIC CORPORATE MANAGEMENT SPUTNIC Project / Prague 2008 SECTION WILL BE OPEN ON 25.10.08 SECTION UNDER PLANNING 1st METRO LINE TODAY SECTION UNDER OPERATION BASIC INFORMATION ABOUT THE SECTION UNDER OPERATION: • 18 stations ( + 3 stations ready for opening) • 19,7 kilometres ( + 3 km prepared for opening) • 3 minute intervals between trains in peak hours • 450 000 passengers per day • Time of travel – 29,5 minutes PLANNED METRO LINE 2 number of station – 27; length – approx. 32 km Eastern-North Western Section Central Section Section 8 station 7 station 6 station Eastern-South Section 6 station 4 STRUCTURE OF THE COMPANY 5 Capital City of Warsaw Public Transport Authority (ZTM) Warsaw Metro Warsaw Trams City Buses Light Rail Train Company (MW) (TW) (MZA) (SKM) 6 CARRIAGES USED ON LINE 1 Number of cars: • „Series 81” made by Wagonmasz & Metrowagonmasz: 90 cars (15 trains); next 30 cars (5 trains) will be delivered in 2008/2009 • „Metropolis” made by Alstom-Konstal: 108 cars (18 trains) •Basic data: • Power Supply system: third rail, 750 V DC • Train protection system: automatic speed limit system with cab signalling • Running frequency: less than 3 min. in peak hours 7 EMPLOYEES OF METRO WARSAW Headcount in Warsaw Metro Ltd. amounted to: 31.12.2005 - 1 216 persons 31.12.2006 - 1.293 persons 31.12.2007 - 1.445 persons Proportion of employees: Operation (inc. Security) 84,5 % Administration 11,9 % Investments (Subcontractor) 3,6 % EDUCATION Education Operation Investments Administration Total % Higher 149 46 64 259 18,0 Secondary 803 6 71 880 61,0 Vocational 225 - 27 252 17,5 Primary 41 - 10 51 3,5 MISSION STATEMENT Our mission is underground passenger transportation in Warsaw and acting as a contract engineer for the construction of the next metro lines. VALUES IMPORTANT FOR US • reliability and safety • punctuality • cleanness and comfort • the highest level of the services • technological innovation • environmental responsibility VALUES – SOME EXAMPLE • Reliability • Punctualityin 2007 defective train withdrawals ratio per 10,000 car- kilometres • Fast & comfortableonly 4transport delays in 2007 was only 0.31 • Train runaverage frequency speed in the city centre is 36 km/h • Security 3-4 minutes in peak hours In 2007: • Cleannessonly 442 devastation78.3% and of passengers90 theft/drunk evaluate incidents cleanness in 2007 in underground cars as rather good or very good 88,0% of passengers evaluate cleanness at underground stations as good or very good D.Popi•ska: Tytu• prezentacji 11 THE QUALITY MANAGEMENT SYSYTEM The quality policy meets the requirements of PN-EN ISO 9001:2001. Warsaw Metro is also issued the IQNet and PCBC (the Polish Centre for Research and Certification) Certificate in transportation service and maintenance of infrastructure and rolling stock. One of the processes describe in the system is strategic planning process. STRATEGIC PLANING PROCES Controlling Departments Controlling Manager Managers Supervisory Finance Controlling Board Board Director Manager General Finance Board Assembly Director Controlling Controlling Manager WARSAW CITY TRANSPORT STRATEGY In the development strategy of the transport system in Warsaw it was assumed that the base for the transport system will be public transport and its quality will determine the run (work)efficiency of the metropolitan area. • The transport forecast indicates that the increase of transport system attractiveness will increase its effectiveness. The number of the passengers on the existing lines will grow faster than in the newly planned connections out of the city centre. • This means that in the first step we should focus on the services offered already today. THE MOST IMPORTANT TASKS FOR THE PUBLIC TRANSPORT * modernization and development of the tram system * exchange of the buses and rolling stock * the metro system extension * route rationalization of the public transport lines * transport system integration * creation of an institution for management and coordination of the public transport in the Warsaw agglomeration. ADDITIONAL INFORMATION: [email protected] WWW.METRO.WAW.PL THANK YOU.