EXIM DIGITAL BANKING GUIDE A STEP BY STEP USER GUIDE FOR CUSTOMERS ON HOW TO TRANSACT ACROSS DIFFERENT CHANNELS 1 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 2 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 3 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 4 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 5 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 6 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 7 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 8 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 9 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 10 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 11 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 12 Exim Bank Agency Report March / April 2020 - Kadanke Brand House 13 Exim Bank Agency Report March / April 2020 - Kadanke Brand House FAQs on Digital Banking What’s the name of the mobile App? Can I self-register for business online banking? If not Exim Mobile Banking App how do I do it? For Business Online Banking you simply just get in touch with your Relationship Manager or talk to any of our Is downloading the App free? Branch Manager in our various branches Yes! Its Absolutely FREE Do I need to have an account in Exim to register for online banking? How can I download the App? Yes you need to have any account with Exim Bank Go to App Store if you own an Iphone or Google Playstore if you own an Adroid phone and search Can I pay my bills using online banking? Which bills? for “Exim Mobile Banking-Ug” Yes you can, pay UMEME bills, Water bills, Pay TV, and so much more I’m I charged airtime when using the *298# short code? Can I transfer money from Exim bank to another bank No, you are not charged for airtime top up using online banking? Yes you can, via EFT and RTGS transfer options Does this code work for both Mapesa and smart phones? Yes it does Is it instant if I transfer money from Exim bank to another bank? How do I register for online banking? Steps No, RTGS hits the other bank within the hour and Kindly follow the simple steps above for any EFT within maximum 24 hrs transaction of your choice Is it instant when I transfer money / funds to another account with in Exim? Yes, it is instant Exim Digital Banking Guide.