Comodo Secure Email Gateway MSP Software Version 2.12 Administrator Guide Guide Version 2.12.051520 Comodo Security Solutions 1255 Broad Street Clifton, NJ, 07013 Comodo Secure Email Gateway MSP - Administrator Guide Table of Contents 1 Introduction to Comodo Secure Email Gateway - MSP.......................................................................................4 1.1 Purchase Licenses..........................................................................................................................................5 1.2 License Information......................................................................................................................................19 2 Get Started.............................................................................................................................................................25 2.1 Incoming Filtering Configuration................................................................................................................25 2.1.1 Configure Your Mail Server....................................................................................................................25 2.1.2 Configure MX Record.............................................................................................................................26 2.1.2.1 Update MX Records in Windows 2003/2008 Server.....................................................................27 2.1.2.2 Update MX Records on a host using BIND (and the 'named' daemon)........................................27 2.1.2.3 Update MX Records for Comodo DNS..........................................................................................28 2.1.2.4 Update MX Records for GoDaddy.................................................................................................31 2.1.2.5 Update MX Records for Enom.......................................................................................................32 2.1.2.6 Update MX Records for Network Solutions...................................................................................33 2.1.2.7 Update MX Records for Yahoo! Small Business...........................................................................34 2.1.2.8 Update MX Records for 1and1......................................................................................................35 2.1.2.9 Update MX Records for 4D Web Hosting......................................................................................35 2.1.2.10 Update MX Records for DNS Park..............................................................................................36 2.1.2.11 Update MX Records for DreamHost............................................................................................36 2.1.2.12 Update MX Records for DynDNS................................................................................................37 2.1.2.13 Update MX Records for IX Web Hosting.....................................................................................37 2.1.2.14 Update MX Records for No-IP.....................................................................................................38 2.1.2.15 Update MX Records in CPanel....................................................................................................38 2.2 Outgoing Filtering Configuration................................................................................................................41 2.2.1 Per-User Authentication.........................................................................................................................41 2.2.2 Outgoing Smarthost setup......................................................................................................................41 2.2.2.1 Configure QMail to use a Smarthost..............................................................................................42 2.2.2.2 Configure PostFix to use a Smarthost...........................................................................................43 2.2.2.3 Configure Sendmail to use a Smarthost........................................................................................43 2.2.2.4 Configure Exchange 2000/2003 to use a Smarthost.....................................................................44 2.2.2.5 Configure Exchange 2007/2010 to use a Smarthost.....................................................................45 2.2.2.6 Configure Exchange 2013/2016 to use a Smarthost.....................................................................46 2.2.2.7 Configure Office 365 to use a Smarthost.......................................................................................46 2.2.2.8 Configure Exim to use a Smarthost...............................................................................................55 2.2.2.8.1 Configure Exim / cPanel to use a Smarthost........................................................................56 2.2.2.8.2 Configure Exim / Directadmin to use a Smarthost................................................................58 2.2.3 DNS Configuration.................................................................................................................................58 3 Login to the Admin Console.................................................................................................................................59 4 The Admin Console...............................................................................................................................................61 5 The Dashboard Area..............................................................................................................................................62 6 Domain Management.............................................................................................................................................64 6.1 Add a Domain................................................................................................................................................66 6.2 Delete Domains.............................................................................................................................................68 6.3 Edit Domains.................................................................................................................................................69 6.4 Validate Domains..........................................................................................................................................70 Comodo Secure Email Gateway MSP Admin Guide | © 2020 Comodo Security Solutions Inc. | All rights reserved 2 Comodo Secure Email Gateway MSP - Administrator Guide 6.5 Manage a Domain..........................................................................................................................................71 6.5.1 Domain Dashboard................................................................................................................................72 6.5.2 Incoming.................................................................................................................................................76 6.5.3 Outgoing...............................................................................................................................................138 6.5.4 Email Management..............................................................................................................................154 6.5.5 Domain Audit Log.................................................................................................................................178 6.5.6 Domain Rules.......................................................................................................................................186 6.5.7 Account Management...........................................................................................................................228 6.5.7.1 User Account Management.........................................................................................................228 6.5.7.2 Manage User auto-import............................................................................................................248 6.5.7.3 View User History........................................................................................................................250 6.5.7.4 Import Users from LDAP..............................................................................................................252 7 Audit Log..............................................................................................................................................................263 8 Administrator Account Management.................................................................................................................270 8.1 Administrators.............................................................................................................................................271 8.2 User Groups & Permissions......................................................................................................................278 8.3 Admin Groups & Permissions...................................................................................................................284 8.4 My Comodo Account..................................................................................................................................294 8.5 My Profile.....................................................................................................................................................295