The Magazine ofospitality the Australian Hotels Association (WA). September W 2012 - aIssue 31 Una Notte Magnifica Accommodation Industry Excellence AHA and Police Clarity on Enforcement PARMELIA HILTON PERTH Award for Training Excellence Major Corporate Major Corporate Principal Service Principal Beverage Sponsor Sponsor Sponsor Sponsor CONTENTS Key Contacts GENERAL NEWS Australian Hotels Association (WA) Mr. Bradley Woods 5 AHA targets staff shortages CEO/Executive Director 38 Parliament Place, WEST PERTH WA 6005 7 AHA addresses Police LEU PO Box 660, West Perth 6872 P: (08) 9321 7701 F: (08) 9321 7730 9 Rejection of Goldfields restrictions E: [email protected] W: www.ahawa.asn.au 11 Foetal Alcohol Spectrum Disorder Inquiry Aon Risk Services 23 Untangling the web Mr. Ross McGovern Account Director - Hospitality GPO Box 7026, PERTH WA 6000 30 Licensed premise checklist P: (08) 9429 4482 F: (08) 9429 4492 E: [email protected] W: www.aon.com.au 31 Don’t be (price) shocked INSIDE NEWS carlton & united breweries Ms. Alana McLean 4 CEO’s Report Sponsorship, Trade Relations & Events Manager – WA GPO Box F361, PERTH WA 6842 P: (08) 6258 4601 M: 0428 954 930 6 President’s Report E: [email protected] W: www.cub.com.au 10 A Middy with Mike 12 Checking in with Sarah Department of Racing Gaming & Liquor Pub NEWS P: (08) 9425 1888 F: (08) 9325 1041 E: [email protected] W: www.rgl.wa.gov.au 14 The Heritage SmALL bAR NEWS HoStPLUS Mr. Matt Trotman 21 Frisk! Small Bar State Manager WA PO Box 6162, EAST PERTH WA 6892 P: (08) 9260 4602 F: (08) 9260 4699 AccommoDAtIoN NEWS E: [email protected] W: www.hostplus.com.au 24 Parmelia Hilton Perth EvENt NEWS mE bank Mr. Stewart Higgins 16 Una Notte Magnifica Business Banking Manager Level 11, 111 St. Georges Terrace, PERTH WA 6000 18 Accommodation Industry Award Winners P: (08) 9420 7723 F: (08) 9420 7758 M: 0407 903 186 E: [email protected] tRAINING NEWS W: www.mebank.com.au 30 AHA training calendar Racing & Wagering Western Australia WoRkPLAcE RELAtIoNS NEWS Mr. Michael Saunders Manager Retail Sales 28 Fair Work Act Review 14 Hasler Road, Osborne Park WA 6017 PubTAB enquiries P: (08) 9445 5303 29 New Wage Schedule Reminder E: [email protected] PubTAB Training enquiries 29 Recent cases P: (08) 9221 0066 W: www.rwwa.com.au 30 TSMIT increase treasury Wine Estates coRPoRAtE NEWS Mr. Graeme Wood 130 Stirling Highway, North Fremantle WA 6159 20 Tech Talk Feature P: (08) 9430 0795 E: [email protected] W: www.treasurywineestates.com 26 AHA Industry Supplier Directory 27 New Corporate Members Hospitality Wa 3 Inside News NO SHORTAgE Of ISSUES fOR WA HOSPITALITy There no shortage of issues facing the hospitality industry as the AHA works to help solve workforce shortages, restrictions in the Goldfields and efforts to bring consensus and understanding of enforcement between the industry and police. Workforce Development Western Australians and efforts to blanket measures, like those proposed train and grow the local hospitality for the Kalgoorlie-Boulder area, which Members are well aware of the labour workforce. impact the whole community. shortages we face in Western Australia’s hospitality industry. Due to the massive Goldfields Sec. 64 The AHA has been working with mining and resources industry growth, members to develop an effective Western Australia has a shortage of The Department of Racing, Gaming and submission on behalf of the industry for workers in pubs, hotels, restaurants, Liquor (DRGL) has proposed restrictions DRGL’s consideration. and small bars. The AHA estimates there on alcohol sales in Kalgoorlie-Boulder, AHA and WAPOL are 5,000 hospitality positions which Kambalda and Coolgardie which would punish the whole community, create could be filled by travellers on working The AHA has been working with the WA holiday visas. a confusing patchwork of regulation for licensees and damage the tourism Police to develop a list of Frequently Asked Questions (FAQs) to help bring clarity To address this urgent need, we have industry at the very time we most need and understanding to both hospitality developed Travel and Work WA, a series the State Government’s support. operators and police officers. After of seminars to be held in Dublin in early much discussion, writing and rewriting October. There are over 30,000 Irish At a time when we are working hard by AHA staff and representatives of travellers who come to Australia on a to increase tourism to the regional WA the Liquor Enforcement Unit (LEU), the working holiday visa each year. Yet only this is hardly the impression we want to final draft of the FAQs is before the 7% come to WA. With the Travel and make on visitors to the Goldfields and Police Commissioner Karl O’Callaghan Work WA initiative we are working to will ultimately have a negative impact awaiting his approval. attract more working holidaymakers to on struggling tourism businesses. WA. The proposed restrictions on alcohol The list of FAQs will provide answers to some of the vague and uncertain While in Dublin undertaking preliminary sales for the Kalgoorlie-Boulder area policies the industry must navigate work for the seminars, we managed to seem directly at odds with those in their licenced premises and will be attract significant coverage in the Irish already in place in the Northern a very useful resource. It covers many media, and with Dublin’s universities Goldfields and contradict the strategies of the enforcement concerns and and colleges. Already over 600 young being effectively employed in the questions which members have when people have registered their interest in metropolitan area. dealing with the LEU and local police. attending the seminars. Recently Minister for Racing and This important document will enable Travel and Work WA is supported with Gaming the Hon. Terry Waldron MLA members and police to literally be on a dedicated website, social media and said strategies targeting individuals the same page. branding designed to be flexible and who engage in anti social behaviour, Once final sign off from the Police allow the program to be used in other such as barring notices and prohibition Commissioner has been received countries eligible for Australian working orders, have lead to reductions in the AHA will provide the FAQs to holiday visas. crime statistics in Northbridge, Perth’s popular entertainment precinct. members. Working holiday travellers are not a Bradley Woods long term solution to labour shortages The AHA is supportive of targeted CEO / Executive Director in WA. We remain committed to actions that address the minority of promoting hospitality careers to young the community who may engage in anti social behaviour and we oppose 4 Hospitality Wa General??? News News AHA TARgETS STAff SHORTAgES “Without the action by the AHA there would be an absence of any support for the hospitality industry in addressing critical labour and skills shortages.” he WA hospitality industry is in Ireland is ‘if you are an enthusiastic Travel and Work WA we are going to in desperate need of semi- and experienced hospitality worker change that. skilled labour, and the AHA willing to travel to Western Australia T “At the Travel and Work WA seminars, has lead the initiative to help meet then there may be a position waiting this need by organising a series of for you,’ so far the response to that people will get information on Western seminars in Ireland to attract working message has been fantastic. Australia, where there are jobs, find holidaymakers to the WA hospitality out how much they will get paid, and industry. “We have had over 600 people meet representatives from hospitality register to attend the Travel and Work businesses located throughout the The AHA’s Travel and Work WA WA Dublin seminars.” State, including regional areas. seminars will take place on October 2 and 3 in Dublin. The seminars have Mr Woods said the free seminars “Western Australia is a great already attracted significant interest would be a fantastic opportunity destination to consider for a from Irish media and local universities for Western Australia’s hospitality working holiday with employment and colleges in Dublin. industry to attract new tourist opportunities available in destinations visitors and more of the Irish working throughout the State. The advantage AHA(WA) CEO Bradley Woods said holidaymakers who already come to of the way we’ve set up Travel and that “without the action by the AHA Australia. Work WA is that it can be taken to there would be an absence of any other countries where there may be support for the hospitality industry “Currently some 30,000 people from young people eligible for working in addressing critical labour and skills Ireland come to Australia on a working holiday visas to Australia. shortages.” holiday each year, the vast majority of these stay on the east coast with only “We are not seeking skilled migrants “What we are saying to young people 7% coming to Western Australia. With looking for permanent resident visas, nor are we looking to replace local West Australians in hospitality. The AHA continues to promote careers in hospitality to young people here in WA.” Hospitality Wa 5 Inside News MEMbERS MAkE AN EffECTIvE ASSOCIATION For 120 years the AHA has been the voice of the hospitality industry in Western Australia. he strength of the Association Checklist. The AHA has produced this channels, we have put in place a and the strength of the checklist to assist members in meeting more social and interactive meeting Tindustry lies in the strength of large number of liquor and other format for Divisional Meetings.