The London Borough of Barnet SPA Project Final Report for Phase 3 of the Consultation Outcomes Opinion Research Services January 2015 Opinion Research Services | The Strand • Swansea • SA1 1AF | 01792 535300 | www.ors.org.uk | [email protected] The London Borough of Barnet SPA Project Final Report for Phase 3 of the Consultation Outcomes by Opinion Research Services Opinion Research Services The Strand Swansea SA1 1AF 01792 535300 | www.ors.org.uk | [email protected] As with all our studies, findings from this survey are subject to Opinion Research Services’ Standard Terms and Conditions of Contract. Any press release or publication of the findings of this survey requires the advance approval of ORS. Such approval will only be refused on the grounds of inaccuracy or misrepresentation This study was conducted in accordance with ISO 20252:2012 and ISO 9001:2008 © Copyright January 2015 Opinion Research Services | The Strand • Swansea • SA1 1AF | 01792 535300 | www.ors.org.uk | [email protected] Opinion Research Services | LBB SPA Project – Final Report January 2015 Contents 1. Introduction ................................................................................................. 7 Introduction .......................................................................................................................................... 7 Consultation Overview .......................................................................................................................... 8 2. Executive Summary ..................................................................................... 9 Terms and clarifications ........................................................................................................................ 9 Current use of facilities ......................................................................................................................... 9 Drivers and barriers for usage ............................................................................................................. 11 Facilities mix ........................................................................................................................................ 14 Public health ........................................................................................................................................ 20 Parks .................................................................................................................................................... 21 Site options (Qualitative insight only) ................................................................................................. 21 Leisure centre management (Qualitative insight only) ....................................................................... 22 Sub-group differences (based on the telephone residents survey) .................................................... 23 3. The Residents Survey ................................................................................. 28 Survey Overview.................................................................................................................................. 28 Survey Response ................................................................................................................................. 28 Weighting the Data ............................................................................................................................. 28 Interpretation of the Data ................................................................................................................... 33 Results of the online questionnaire .................................................................................................... 34 4. Detailed Results ......................................................................................... 36 Current use of facilities ....................................................................................................................... 36 Drivers and barriers for usage ............................................................................................................. 56 Facilities mix ........................................................................................................................................ 89 Public health ...................................................................................................................................... 109 Parks .................................................................................................................................................. 119 5. Workshops and Focus Groups ................................................................. 129 Overview ........................................................................................................................................... 129 Inclusiveness and Representativeness .............................................................................................. 130 The Discussion Framework ............................................................................................................... 132 Qualitative Research ......................................................................................................................... 133 The Report ......................................................................................................................................... 134 Workshop Findings ............................................................................................................................ 134 3 Opinion Research Services | LBB SPA Project – Final Report January 2015 Main Findings .................................................................................................................................... 134 Participation in Sport and Physical Activity ....................................................................................... 134 Barriers to Participation .................................................................................................................... 137 Facilities Mix: Wet Side ..................................................................................................................... 144 Facilities Mix: Indoor Side ................................................................................................................. 151 Facilities Mix: Outdoor Side .............................................................................................................. 156 Facilities Mix: Other Suggestions ...................................................................................................... 157 Facilities Mix: Activities and Facilities for Specific Groups ................................................................ 160 Facilities Mix: Overall Considerations ............................................................................................... 163 Site Options ....................................................................................................................................... 163 Health Checks and Advice ................................................................................................................. 169 Leisure Centre Management ............................................................................................................. 171 6. List of Tables and Figures ......................................................................... 174 Tables ................................................................................................................................................ 174 Figures ............................................................................................................................................... 174 7. Appendix ................................................................................................. 177 Barnet Customer Segments .............................................................................................................. 177 4 Opinion Research Services | LBB SPA Project – Final Report January 2015 The ORS Project Team Project design, management Fieldwork management and reporting James Greenwood Kester Holmes Robyn Griffiths Kelly Lock Anna Shakeshaft Data analysis Gilad Ravitz Richard Harris Joe Marchant Workshop and focus group Timothy Driscoll facilitators Rhys Elliott Report author Angus Campbell Gilad Ravitz 5 Opinion Research Services | LBB SPA Project – Final Report January 2015 Acknowledgements ORS would like to thank Rosie Evangelou, Andy Spriggs, Magdalena Kosowska and Caroline Thornton at London Borough of Barnet (LBB) council for their help and assistance in developing the project. We would also like to thank the 853 residents and respondents who took part in the telephone survey and online and paper questionnaires, without whose valuable input the research would not have been possible. We also wish to thank the members of the public who took part in the Workshops and Focus Groups and shared their views readily. They were patient in listening to background information before entering positively into the spirit of open discussions. At all stages of the project, ORS’ status as an independent organisation consulting the public as objectively as possible was recognised and respected. We are grateful for that trust and hope this report will contribute to LBB’s SPA Project. 6 Opinion Research Services | LBB SPA Project – Final Report January 2015 1. Introduction Introduction 1.1 Barnet council, and its public health partner,