2021 Virtual Conference Poster Abstract Book Contents 1. Leading for Quality Abstracts....................................................................................................... 17 [139] A Health System’s Journey toward Systemness .......................................................................... 17 [1827] A methodology to access and analyse routine clinical data in Scotland (SCI-Diabetes) to investigate the effect of organizational arrangements on the care of people with type 2 diabetes and diabetic foot ulcers ............................................................................................................................... 19 [1566] Ambulance prehospitalmedication system for patients after ST elevation myocardial infarciton:a 8-year city-based multicenter study ................................................................................. 21 [1790] Application of Six Sigma DMADV Methodolgy to Implement Point of Care Testing Program at a Tertiary Care Hospital in a Developing Country ................................................................................. 22 [2198] A Must Have for High Performance – How to Successfully Engage Hospital Physicians .......... 24 [330] Clinical warning system improves first aid efficiency .................................................................. 26 [1250] Comparative effectiveness evaluation of Audit and Feedback strategies to improve integrated healthcare models for acute conditions: study protocol and preliminary results ............................... 28 [1860] Determining the Relationship between Brand Personality Dimensions and Service Quality in Hospital ................................................................................................................................................. 30 [2026] Developing Accreditation Standards in Iran; Trend of quality improvement in Hospitals........ 33 1 [456] DRG coding quality and hospital management performance upgrade by intelligent cloud coding system implementation ........................................................................................................................ 36 [1698] Effects of a Quality Improvement Collaboratives on Patients Safety: A Case Study From Turkey .............................................................................................................................................................. 38 [627] Enhancing hospital food safety and quality through developing quality improvement projects .............................................................................................................................................................. 40 [1816] Evaluating Effectiveness of Delta Check Performance at a High-Volumes Clinical ................... 42 [145] Experience of a healthcare transnational network on paediatric transplantation in the implementation of indicators and quality standards for continuous improvement ............................ 44 [872] Explore the Current Situation of Waiting Outpatient Service in Traditional Chinese Medicine Clinics .................................................................................................................................................... 46 [1692] Exploring factors predicting the development of a new inter-hospital collaborative network for integrated care ................................................................................................................................ 48 [1122] Guiding Improvement with Dashboard for Process-based Analysis of Operation Room Management in a Medical Centre in Taiwan ........................................................................................ 50 [2147] How leaders can respond strategically and culturally to preventable serious adverse events in the ambulance service .......................................................................................................................... 52 [702] Implementation of a Balanced Scorecard in an Austrian hospital leads to an improvement of processes and subsequently to an increase in quality of services ....................................................... 54 [1498] Implementing Large Scale Change of Quality Culture: Abu Dhabi Story ................................... 57 [1673] Improve the effectiveness of nursing shifts in intensive care units. ......................................... 59 [1480] Improvement of Pressure Injury Prevention and Management Programs: .............................. 60 [1686] Improving Error Detection Process in Automation (Clinical Chemistry) using Lean 6 Sigma Methodology ......................................................................................................................................... 62 [1839] Improving Healthcare Diagnosis: From Awareness to Organization Action ............................. 65 [1276] Improving Measurement of Diagnostic Safety by Health Care Organizations .......................... 67 [1216] Improving nursing staff's quality in wound care after cleft lip surgery ..................................... 69 [1440] Interprofessional advanced access: a tale of accompanying organizational change in primary healthcare ............................................................................................................................................. 71 [930] Joy in Work – A grounds-up NHG initiative to create a workforce that finds joy, meaning and satisfaction in work ............................................................................................................................... 73 [592] Life Esidimeni Investigation by the Health Ombud; Lessons and implications for the health sector .................................................................................................................................................... 76 [1615] Mapping leadership for quality improvement using network analysis in an acute care team . 78 [2078] Measuring Quality – Ireland’s National Healthcare Quality Reporting System ........................ 80 [1838] National Clinical Guidelines – the Irish journey. ........................................................................ 82 2 [179] National measurement of waiting times for specialist appointments: Bridging the gaps among providers ............................................................................................................................................... 84 [2073] Patient Centricity: Human Experience is A GROWING MOVEMENT ......................................... 86 [1637] Predicting hourly emergency department crowding using time series analysis ....................... 89 [978] PROCESS IMPROVEMENT WITH THE VOICE OF THE PATIENT IN LABORATORY SERVICES.......... 91 [2250] PROJECT EXCEL: The Quality for Excellence (Q4E) Program ..................................................... 94 [319] Project study on reduction of catheter related urinary tract infection in the intensive care unit .............................................................................................................................................................. 96 [574] Psychiatric Rehabilitation Institution Accreditation Outcomes Comparisons - Daytime vs. Residential Institutions ......................................................................................................................... 98 [2056] QIPSS SURVEY AND CO-CREATION SESSION FOR IMPROVEMENT PRIORITIES ....................... 100 [2201] Quality management in a university hospital: feedback pilot in rehabilitation care unit ....... 102 [1960] Quality Management Program guided by the requirements of ISQUA's Accreditation Methodology ....................................................................................................................................... 104 [1334] Quality Orientation and Social Capital of Hospital Management Boards Matters When lmplementing Quality Management: Enriching the CFIR Framework with Social Theory By Exploring the Goal-Integration Factor ................................................................................................................ 106 [1403] Reducing the Prevalence of Expired Blood Bottles ................................................................. 108 [136] Reduction in deficiencies related to specific components of medical record documentation: An indicator of quality care. ..................................................................................................................... 110 [2174] STRUCTURING A NATIONAL RISK MANAGEMENT PROGRAM ................................................. 113 [184] TAMING THE GHOST IN THE CT SCANNERS - POTENTIAL SOLUTION FOR PREVENTION OF DIAGNOSTIC ERRORS DUE TO INSTABILITY OVER TIME OF THE PREPROGRAMMED TECHNICAL PROTOCOLS ......................................................................................................................................... 115 [469] The Comprehensive Framework Design for Continuous Quality and Efficiency Improvement within the Medical Centre in Taiwan: CRISP-DM ................................................................................ 117 [573] The Implementation of a None-fault Compensation System for Childbirth-related Medical Adverse Event (CBMAE) ...................................................................................................................... 120 [82] The safety of health care for ethnic minority patients: A systematic review ............................. 122 [2029] USING A RED/GREEN BED DAYS