Front cover Improving Business Performance Insight . with Business Intelligence and Business Process Management Proactive management of business measurements and goals Real-time enterprise business intelligence Monitor and manage business processes Chuck Ballard Ahmed Abdel-Hamid Robert Frankus Fabio Hasegawa Julio Larrechart Pietro Leo Jo Ramos ibm.com/redbooks International Technical Support Organization Improving Business Performance Insight . With Business Intelligence and Business Process Management August 2006 SG24-7210-00 Note: Before using this information and the product it supports, read the information in “Notices” on page ix. First Edition (August 2006) This edition applies to DB2 Data Warehouse Edition V9, DB2 ESE Version 8.2, DB2 Alphablox Version 8.3, WebSphere Information Integrator V8.3, WebSphere Business Modeler V6.0.1, WebSphere Business Monitor V6.0.1, WebSphere Portal Server V5.1, WebSphere Application Server V6, WebSphere Process Server V6, WebSphere Message Broker V6, AIX Version 5.2, Windows 2000, and Red Hat Linux Enterprise Edition Version 3. © Copyright International Business Machines Corporation 2006. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . ix Trademarks . x Preface . xi The team that wrote this redbook. xiii Become a published author . xvi Comments welcome. xvi Chapter 1. Introduction. 1 1.1 Business Innovation and Optimization . 2 1.1.1 BIO on-ramps . 3 1.1.2 Performance Insight on-ramp . 3 1.2 Overview and objectives . 5 1.3 Contents abstract . 5 Chapter 2. Business innovation and performance optimization . 9 2.1 Optimizing performance to achieve business goals . 11 2.2 Layers of performance optimization . 14 2.2.1 Infrastructure optimization and virtualization. 16 2.2.2 Business Innovation and Optimization . 17 2.2.3 Consulting and integration services for optimization. 18 2.2.4 Solving very complex optimization problems . 19 2.2.5 The Services Sciences, Management and Engineering . 22 2.3 Business Innovation and Optimization . 23 2.3.1 An approach to BIO. 25 2.3.2 A software component platform for BIO . 35 2.3.3 Mapping BIO functionality and IBM products . 38 2.4 Performance Insight . 44 Chapter 3. Performance Insight . 47 3.1 Getting the information for performance insight . 48 3.1.1 Roles . 48 3.2 Performance insight components . 49 3.2.1 Business Intelligence . 50 3.2.2 Business Process Management . 50 3.3 BI and Business Process Management . 52 3.3.1 Data integration. 53 3.3.2 Inline analytics. 54 3.3.3 Dashboards. 55 © Copyright IBM Corp. 2006. All rights reserved. iii Chapter 4. Business Process Management . 57 4.1 Defining a process. 59 4.2 Managing the business processes . 61 4.2.1 Benefits of business process management . 64 4.2.2 Business intelligence and business process management. 65 4.2.3 Business process management functionality . 68 4.3 Business process management and SOA. 73 4.4 Business process management tools and enablers . 76 4.5 Implementing business process management . 78 4.5.1 IBM tools for implementation. 82 4.6 Conclusion. 84 Chapter 5. Business Intelligence . 87 5.1 The data warehousing evolution . 89 5.1.1 Data mart proliferation. 90 5.1.2 Independents data marts . 92 5.1.3 Dependent data marts. 93 5.1.4 Data mart consolidation . 94 5.2 Extending the data warehouse . 95 5.2.1 Right-time enterprise data warehouse . 96 5.2.2 On Demand Business intelligence . 97 5.2.3 Master Data Management. 99 5.3 Layered data architecture for data warehousing . 102 5.3.1 DB2 UDB and the layered data architecture . 108 5.3.2 Data warehousing: The big picture . 109 5.4 Data integration . 111 5.4.1 Extract, Transform, and Load (ETL) . 111 5.4.2 Enterprise Application Integration (EAI) . 112 5.4.3 Enterprise Information Integration (EII) . 112 5.5 Scaling a DB2 data warehouse . 114 5.5.1 DB2 shared nothing architecture. 115 5.5.2 DB2 Balanced Partition Unit (BPU). 116 5.5.3 DB2 database topology. 118 5.5.4 Balanced Configuration Unit (BCU) . 119 5.5.5 DB2 delivers performance for BI . 121 Chapter 6. Case study software components. 123 6.1 DB2 Data Warehouse Edition . 125 6.1.1 DB2 Alphablox . 128 6.1.2 DWE OLAP . 147 6.1.3 DWE Design Studio . 150 6.1.4 DWE Integrated Installer . 160 6.1.5 DB2 data partitioning feature . 162 iv Improving Business Performance Insight 6.1.6 DB2 Query Patroller . 164 6.1.7 DWE Mining . 167 6.1.8 DWE Administration Console . 171 6.1.9 DWE SQL Warehousing Tool . 173 6.2 WebSphere Information Integration . 178 6.2.1 WebSphere Information Integrator . 179 6.2.2 WebSphere DataStage . 188 6.2.3 WebSphere ProfileStage. 190 6.2.4 WebSphere QualityStage . 194 6.3 WebSphere Portal . 195 6.3.1 Architecture . 196 6.3.2 Portlets . 199 6.3.3 Development tools . 206 6.3.4 Personalization . 208 6.3.5 Administrative portlets. 211 6.4 WebSphere Business Modeler . 214 6.4.1 Advanced . ..