Volume 5, Issue 1, January – 2020 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 Approaching Time Service Information System Planning As an Effort to Reduce National Port Logistic Cost (Case Study: Tanjung Priok Port of PT. Pelindo II, Tbk) Astri Lestiana Permata Sugeng Santoso Master of Management, Mercu Buana University Lecturer of Postgraduate, Mercu Buana University Jakarta, Indonesia Jakarta, Indonesia Abstract:- Indonesia has ranked 46th in the 2018 Global method based on phenomena that occur in realizing Rank Logistics Performance Index (LPI) issued by the port logistics efficiency and of course as Indonesia's World Bank as a statistical measure of logistics efforts as the World Maritime Axis. In order to improve (Logistic Performance Index, World Bank, 2018). With port performance that is not yet standardized, the these conditions, Indonesia's logistics performance has government has prepared an Integrated Port Network been serious concern by the government to reduce (IPN) program based on 4.0 industry technology by logistics costs. One of them is by increasing involving several stakeholders, including the Ministry of standardized port performance by increasing port National Development Planning Agency, the Ministry of services. The focus of the government in improving port Transportation and BUMN Synergy as Terminal performance is by developing The Pilotage & Towage Operators for the achievement of Indonesia as a World or often referred to as Marine Operating System Maritime Country. (MOS/SIPANDU) which is one of the port services. Therefore, the objective of this research is that the Keywords:- Logistics, National Logistics System, development of this information system able to improve Integrated Port Network (IPN), Ports, Approaching Time, the optimization and effectiveness of approaching time Information Systems. services as an effort to improve port performance in terms of waiting & approaching time. And of course, I. INTRODUCTION the information system for approaching time is also one of the government's efforts to improve national logistics A. Background of Study efficiency by fulfilled one of the Logistics Performance Geographically, Indonesia is the largest archipelago Index (LPI) indicators, namely Tracking & Tracing and country in the world with 17,499 islands which unfold Timeliness. In this way, Marine Operating System along 1/8 (one-eighth) of the equator with abundant natural (MOS/SIPANDU) easily able to monitor port resources and producing strategic commodities both operational performance of both the government and imports and exports. As the largest archipelago in the operator terminal as an evaluation material for world, i.e. 17,499 islands, Indonesia sea transportation is improving service performance at the port. This the most widely used route in the development of logistics research was conducted to PT. Pelindo II’s operational in Indonesia. With this condition that Indonesia is very employee which operated on Tanjung Priok Port which dependent on maritime transportation. So that in the is the Busiest Port in Indonesia as a Port Operator logistics chain, identified three (3) main issues as Terminal which focused on the assurance of constraints to logistic decline are based on (Figure 1), approaching time services by conducting observation, seafaring network is not optimal, Port performance is no field study and interview to related party for the standard yet, and inefficient land transportation and cargo perfection of this research. The author uses a qualitative imbalance (Bappenas, 2019). Fig 1:- Three Challenges to Reducing National Logistics Costs (Bappenas, 2019) Therefore, to improve port performance services that service information system which is one of the ship have not yet been standardized, the government focuses on services. The uncertainty of the waiting time and improving port services as one of the port improvement approaching time as one of the impacts of the approaching initiatives, one of them is application of approaching time time facilities is still manual. While the waiting time and IJISRT20JAN035 www.ijisrt.com 170 Volume 5, Issue 1, January – 2020 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 approaching time is an indicator of the success of port contribution of logistics costs. Based on (Figure 2) that the services (Regulation of Head of Tj. Priok Authority Office above conditions of logistics performance in Indonesia is No. UM.008 / 36/4 / OP.TPK.118, 2018). Improve the currently a serious concern by the government to make performance of port which standart automatically will have efforts in terms of reducing logistics costs. There are seven an impact on efficiency to the port which affects the (7) indicators for assessing the Logistic Performance Index improvement of logistics efficiency in terms of service (LPI, 2018) covering Custom, Infrastructure, International time, fuel and even Logistic Performance Index (LPI) as a Shipment, Logistics Competence, Tracking & Tracing and benchmark statistically which become calculation of the Timeliness. Fig 2:- LPI Global Rangkings 2018 With the application of the approaching time service B. Problem Formulation information system or often referred to as Marine From above study introduction, the author divided the Operating System it will be impacted the increasing one of problem into two (2), as follows: the LPI indicators, namely Tracking & Tracing and What is the application of the marine operating system Timeliness. Therefore, more growth of commercial ports (MOS/SIPANDU) able to facilitate to accommodate managed by BUMN, one of them is PT. Pelindo II, Tbk, work order approaching time quickly and precisely? certainly there will be more commercial ship arrivals which What is the model of marine operating system will make business opportunities for approach and wait (MOS/SIPANDU) development able to improve the time. As an example in this study, which is located in the performance of standardized port with lower waiting port of Tanjung Priok which is the largest and busiest port time & approaching time? in Indonesia. Then, ship services must be continuously improved and repaired in order to all incoming and C. Objective of the Study outgoing vessels can receive services quickly and The aim of this study, as follows: accurately. Hence, Pelindo II as the terminal operator of the With the development of the marine operating system Tanjung Priok Port decided to make improvements to (MOS/SIPANDU) is able to improve the optimization pilotage & towage services by developing a pilotage & of the ship piloting/ towaging services that have an towage information system application, with the impact on improving port performance. expectation that the development would be able to reduce With the development of the marine operating system the operational time of ship services when the ship enter (MOS/SIPANDU) will increase the effectiveness of the and berth the pier quickly, precisely and attempted piloting / towaging ship service. improving the safety of ships also goods are in and out of the port. Not only that, the application of this approaching D. Benefit of the Study time service information system as a company's effort to With this research, the author aims to provide improve business process of port service based on digital benefits, as follows: technology that will have an impact on the efficiency of By identifying the impact of the information system, it port operating costs is one of the factors of national will help the government or Port Operator Terminal of logistics cost efficiency. PT. Pelabuhan Indonesia II (Persero) monitoring Port Operation Performance as an evaluation material for improving service performance at the port Recommended as an input to the design of design initiative with support through Integrated Port Network policy IJISRT20JAN035 www.ijisrt.com 171 Volume 5, Issue 1, January – 2020 International Journal of Innovative Science and Research Technology ISSN No:-2456-2165 II. LITERATURE REVIEW Provision and / or service of loading and unloading of goods. A. Port Provision and / or service of goods distribution and According to Government Regulation R.I No. 69 of consolidation center 2009 concerning Ports, the meaning of a port is a place Provision and / or service of scouting - postponement of consisting of land and surrounding waters with certain ship. limits as a place of government activity and economic activity, used as a docking for ships, berth, up and down of Port Operational Service Performance Indicators are passengers, and / or loading and unloading of goods service variables, usage of port facilities and equipment. equipped with shipping safety facilities and port support Indicators of ship service performance are waiting time, activities, as well as a place for intra and inter of approaching time, berth time, berth occupancy ratio and transportation modes shifted. In the business sector related turn around time. to port according to Acts Number 17 of 2008, it consists of 2 (two) business groups, namely: B. Piloting Ship According to the Decree of the Minister of Provision and / or service of dock for mooring Transportation no. 24 KM of 2002 concerning Provision and / or service of refueling and clean water Implementation of Scouting, Chapter I article 1 paragraph services. 1, "Scouting is an activity in assisting the Captain of the Provision and / or service of passenger and / or vehicle ship, so that