WESTERN PENNSYLVANIA EDITION 2020 Small Business resource guide GROW YOUR BUSINESS IN WESTERN PENNSYLVANIA 1 2 CONTENTS Western Pennsylvania Edition 2020 Local Business Funding Assistance Programs 8 National Success Story 26 National Success Story Jerado and Joyce Reynolds Jennifer and Jeff Herbert’s know their local landscape for meadery has expanded into a entrepreneurship support. multimillion dollar enterprise thanks to SBA assistance. 11 Local SBA Resource Partners 29 SBA Lenders 13 Your Advocates 32 Financing 101 14 How to Start a Business 33 Need Financing? 20 Entrepreneurial 34 Go Global with Opportunities International Trade 21 Opportunities for Veterans 36 R&D Opportunities for High Growth Startups 22 Write Your Business Plan 38 National Success Story 24 Local Success Story Cheeseburger Baby owner The SBA helped Matt and Ethan Stephanie Vitori persevered develop their project—a durable through a financial storm and a truck bed cover—into a business natural disaster. with a production facility employing over 75 in western Pennsylvania. 42 Surety Bonds Contracting 44 National Success Story Jennifer Rahn steers the course for Admiral Engineering, succeeding as a small business subcontractor. 48 SBA Certification Programs 49 Woman-Owned Small Business certification ON THE COVER Joyce and Jerado Reynolds from Reynolds Welding and Fabrication, courtesy of Shana Sureck Photography; Matt Chverchko & Ethan Wendle, courtesy of Co-founders, DiamondBack Automotive Accessories Inc.; The Duquesne Incline, photo by Brandi Day from Pixabay; Pittsburgh skyline; photo by Nikki Bowman 3 Let us help give voice to your BY NEW SOUTH MEDIA We have all heard the phrase “content is story. king.” Creating rich, engaging, and inspiring content differentiates your brand in the marketplace. But who has time to focus on anything other than running their business? Narrative works with you to develop the tools to tell your story across all media platforms. Powerful and authentic storytelling helps you stand out. It inspires action. It creates an emotional impact and forges enduring relationships. It separates you from SCOPE OF SERVICES the competition. Brand Voice Blogs Brochures Videos To learn more, contact Buddy Butler at [email protected] or call Articles Website Content Photography and more 304.615.9884. 4 5 PUBLISHED BY New South Media, Inc. 304.413.0104 | newsouthmedia.com Loans PUBLISHER Nikki Bowman, [email protected] DESIGNER Hayley Richard, [email protected] from the ASSOCIATE EDITORS Pam Kasey, [email protected] Jess Walker, [email protected] OPERATIONS MANAGER Holly Leleux-Thubron, [email protected] ADVERTISING SALES DIRECTOR Heather Mills, [email protected] ADVERTISING SALES Meggan Hoyman, Kelley McGinnis, Bryson Taylor [email protected] Copyright: New South Media, Inc. Reproduction in part or whole is strictly prohib- ited without the express written permission of the publisher. © 2019 NEW SOUTH MEDIA, INC., ALL RIGHTS RESERVED The U.S. Small Business Administration’s Office of Marketing & Customer Service directs the publication of the Small Business Resource Guide under SBA Contract #SBAHQ- 17-C-0018. SBA publication summer 2019 national edition #mcs-0089. WRITER/EDITOR Becky Bosshart SBA lender (202) 205-6677 [email protected] DIRECTOR OF MARKETING Paula Panissidi Tavares in our region. [email protected] The SBA’s participation in this publication is not an endorsement of the views, opinions, products or services of the contractor or any advertiser or other participant appearing here. All SBA programs and services are extended to the public on a nondis- criminatory basis. Directory listings do not constitute or imply an endorsement by the SBA of any opinions, products, or services of any private individual or entity. Printed in the United States of America. While every reasonable effort has been made to ensure that the information con- tained here is accurate as of the date of publication, the information is subject to change without notice. The contractor that publishes this guide, the federal govern- ment, or agents thereof shall not be held liable for any damages arising from the use of or reliance on the information contained in this publication. huntington.com 6 SBA Pittsburgh District411 Seventh Ave., suite 1450 Office Pittsburgh, PA 15219 (412) 395-6560 Fax (412) 395-6562 sba.gov/pa/pittsburgh @SBA_Pittsburgh District Director Economic Development District Director Letter Dr. Kelly Hunt Specialist elcome to the 2020 edition of the U.S. Small Business (412) 395-6560 x106 Karan Waigand Administration’s Western Pennsylvania Small Business Resource [email protected] (412) 395-6560 x127 Guide. As the Keystone State, we’re the cornerstone of America’s [email protected] Wfarm and dairy suppliers. Beyond the rolling hills and picturesque lakes and Deputy District rivers, our towns and cities are supporting the healthcare, manufacturing, and Director Economic Development engineering sectors, which are strong job creators in western Pennsylvania. Regina Puzausky Specialist/Public The SBA helps make the American dream of small business ownership a reality. (412) 395-6560 x119 Affairs Specialist We are the only federal agency dedicated to helping our 30 million small businesses [email protected] Janet Heyl start, grow, expand, or recover after a disaster. The SBA Pittsburgh District (412) 395-6560 x103 Supervisory Lender Office works with an extensive network of business advisers and lenders to help [email protected] Relations Specialist/ Pennsylvania’s one million small businesses at every stage of development. Across District International Administrative western Pennsylvania in the last year, we empowered the state’s small businesses to: Trade Officer Officer/Veteran • Find an ally, advocate or mentor via the 13 locations of our local SBA Angel Marschik Representative Resource Partners, which include SCORE, Small Business Development (412) 395-6560 x111 Jonathan Bennett Centers, Women’s Business Centers, and the Veterans Business Outreach [email protected] (412) 395-6560 x107 Center, all powered by the SBA. [email protected] • Access over $215 million in SBA-guaranteed loans using 62 local banks, Lender Relations credit unions, community-based lenders, and microlenders. The 618 Specialist businesses that qualified for financing then hired new employees, bought Lynn Vozniak needed equipment, and built or renovated facilities. (412) 395-6560 x123 • Rebuild commercial and residential property using over $2.5 million in [email protected] SBA disaster assistance loans. • Gain more than $3 billion in federal contracting awards. Government As a small-business owner, I know there is nothing more rewarding than pursuing Contracting/Business your dream while also growing your local economy and creating jobs. Stay up to date Opportunity Specialist on SBA events near you and get valuable western Pennsylvania business information Marisa Fentzel by following us on Twitter @SBA_Pittsburgh. Register for email updates at sba.gov/ (412) 395-6560 X109 updates. Use our Small Business Resource Guide to [email protected] power your dream of starting, growing, or expanding your small business here in western Pennsylvania. Economic Development Specialist/Business Sincerely, Opportunity Specialist David Pinkosky (412) 395-6560 X113 [email protected] Dr. Kelly Hunt District Director 7 LOCAL BUSINESS ASSISTANCE How We Did It Made toJoyce and Jerado Last Reynolds used SBA support to succeed. Written by Micaela Morrissette COURTESY OF SHANA SURECK PHOTOGRAPHY SURECK SHANA OF COURTESY 8 LOCAL BUSINESS ASSISTANCE eynolds Welding & Fabrication has grown steadily, building a loyal customer base, since Tips for Jerado Reynolds founded the company in 2005. Success R“At first the company was just Jerado,” recalls his wife and co-owner, Joyce 5 Find a great business mentor. Reynolds. “Then it was him and me part To find your local SBA office and time.” During the day she worked as a resource partners in your area, visit nurse and spent her evenings doing all sba.gov/localresources. the company’s paperwork. The Reynolds sank everything they earned into the business—money, time, and energy. She Have a healthy view remembers with pride helping Jerado of competition. weld a stair railing at a local school. Her COURTESY OF SHANA SURECK PHOTOGRAPHY SURECK SHANA OF COURTESY We’re not always competing. son later attended that same school, We’re a competitor, but if a similar and she watched her child and others SBA Resource Partner, where “from day business has extra work, they’ll send using the rail, benefiting from the one it was, Eureka! Everyone wanted it to us and vice versa. That’s the hard work the couple did together. It to see us win.” Women entrepreneurs relationship to have. was then Joyce decided as much as she receive essential business counseling and loved her day job, she wanted to devote training from this national network of herself full time to the family business community-based centers. Most helpful Record everything you do. in Windsor, Connecticut. She wanted was the detailed personal attention Navigating business relationships to work side-by-side with her husband, available through free one-on-one in this age means keeping an email fully focused on administration and record of everything you do. Leave a business counseling. Joyce also learned business growth. As they both hoped, clear paper trail. about workshops offered by providers