HEALTH & BUILDING SERVICES DIVISION SERVICE DELIVERY PLANS …providing better service to South East Avon communities… BUILDING CONTROL SERVICES SERVICE DELIVERY PLAN …providing better service to South East Avon communities… DCA DOMINIC CARBONE AND ASSOCIATES COPYRIGHT STATEMENT © Dominic Carbone and Associates and DL Consulting, 2012. Except as provided by the Copyright Act 1968 and in the Financial Assistance Agreement between the SEARTG Board and the State of Western Australia, no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of the publishers. The SEARTG Board and the member local governments of Cunderdin, Quairading, Tammin and York wish to acknowledge funding provided by the Department of Local Government to support the Regional Business Plan project. CONTENTS PAGE 1.0 STRATEGIC OVERVIEW ................................................................................................................................................ 1 2.0 STRATEGIC ALIGNMENT .............................................................................................................................................. 2 2.1 STRATEGIC COMMUNITY PLAN .................................................................................................................................................................2 2.2 CORPORATE BUSINESS PLAN ...................................................................................................................................................................2 3.0 ALIGNMENT OF NEEDS TO DIFFERENT COMMUNITIES ..................................................................................................... 3 4.0 AIMS OF THE SERVICE ................................................................................................................................................. 4 4.1 SHORT TERM ................................................................................................................................................................................................4 4.2 MEDIUM TERM ..............................................................................................................................................................................................4 4.3 LONG TERM ..................................................................................................................................................................................................4 5.0 SERVICES OFFERED ................................................................................................................................................... 5 5.1 TYPE OF SERVICE ........................................................................................................................................................................................5 5.1.1 HISTORY OF BUILDING CONTROL SERVICES ..................................................................................................................................................... 5 5.1.2 CURRENT STATE BUILDING CONTROL SERVICE ................................................................................................................................................ 5 5.1.3 FUTURE STATE BUILDING SERVICE ..................................................................................................................................................................7 5.2 METHOD OF DELIVERY ...............................................................................................................................................................................8 5.2.1 CURRENT STATE BUILDING CONTROL SERVICE ................................................................................................................................................ 8 5.2.2 FUTURE STATE BUILDING CONTROL SERVICE................................................................................................................................................... 8 5.3 FREQUENCY (LEVEL OF SERVICE) ............................................................................................................................................................8 5.3.1 CURRENT STATE SERVICE ...............................................................................................................................................................................8 5.3.2 FUTURE STATE SERVICE .................................................................................................................................................................................8 5.4 CONTRACTUAL ARRANGEMENTS .............................................................................................................................................................9 5.4.1 CURRENT STATE SERVICE ...............................................................................................................................................................................9 Building Control Services – Service Delivery Plan i 5.4.2 FUTURE STATE SERVICE .................................................................................................................................................................................9 6.0 OPERATING LOCATIONS .............................................................................................................................................. 9 6.1 LOCATIONS .................................................................................................................................................................................................10 6.1.1 CURRENT STATE BUILDING CONTROL SERVICE .............................................................................................................................................. 10 6.1.2 FUTURE STATE SERVICE ...............................................................................................................................................................................10 6.2 ACCOMMODATION REQUIREMENTS .......................................................................................................................................................10 6.3 FACILITIES USED .......................................................................................................................................................................................11 6.3.1 CURRENT STATE SERVICE .............................................................................................................................................................................11 6.3.2 FUTURE STATE SERVICE ...............................................................................................................................................................................11 6.4 OWNERSHIP ................................................................................................................................................................................................11 7.0 PERSONNEL ............................................................................................................................................................. 12 7.1 PERSONNEL PLAN .....................................................................................................................................................................................12 7.1.1 CURRENT STATE SERVICE .............................................................................................................................................................................12 7.1.2 FUTURE STATE SERVICE ...............................................................................................................................................................................13 7.2 DELIVERY OF SERVICE IN PLACE ...........................................................................................................................................................13 7.3 ANTICIPATED FUTURE DEMAND FOR THE SERVICE ............................................................................................................................14 7.4 ORGANISATIONAL CHART FOR BUILDING SERVICE DIVISION ...........................................................................................................14 7.5 POSITION TITLES AND DESCRIPTIONS ................................................................................................................................................... 14 7.5.1 CURRENT STATE BUILDING CONTROL SERVICE .............................................................................................................................................. 14 7.5.2 FUTURE STATE BUILDING CONTROL SERVICE................................................................................................................................................. 15 7.6 AWARDS AND WAGE STRUCTURE .......................................................................................................................................................... 16 7.6.1 CURRENT STATE SERVICE .............................................................................................................................................................................16 7.6.2 FUTURE STATE SERVICE ...............................................................................................................................................................................16