VENUESWEST ANNUAL REPORT Original art by Jade (JD) Penangke CONTENTS About this report The.aim.of.this.report.is.to.inform. VenuesWest’s.customers,.community. OVERVIEW................................................................................................................................................................................................................................1 and.stakeholders.about.our. 01 VenuesWest.Highlights.2018-19.................................................................................................................................................................................. 2 organisation,.its.strategic.priorities,. Chair’s.Overview........................................................................................................................................................................................................................ 3 performance.and.governance.for.the. Chief.Executive’s.Report...................................................................................................................................................................................................4 2018-19.financial.year. Our.Vision,.Purpose.and.Strategic.Objectives............................................................................................................................................ 5 The.report.was.developed.in. Our.Venues..................................................................................................................................................................................................................................... 6 accordance.with.the.Western. Australian.Government’s.Annual. Reporting.Framework.2018-19..The. GOVERNANCE....................................................................................................................................................................................................................7 report.is.published.on.our.website. 02 Organisational.Structure................................................................................................................................................................................................... 8 venueswest.wa.gov.au... VenuesWest.Board.................................................................................................................................................................................................................. 9 For.customer.enquiries.or.to.provide. Executive.Team...........................................................................................................................................................................................................................11 feedback.on.the.report.please.email:. Shared.Responsibilities.with.other.Agencies...............................................................................................................................................13 [email protected].. Performance.Management.Framework............................................................................................................................................................ 14 Location.and.contact.details.for.our. venues.can.be.found.on.the.final. PERFORMANCE REPORT..............................................................................................................................................................................16 page.of.this.report. 03 Financial.Performance........................................................................................................................................................................................................17 Key.Performance.Indicators......................................................................................................................................................................................... 18 Performance.Scorecard................................................................................................................................................................................................... 19 Performance.Against.our.Strategic.Objectives......................................................................................................................................20 Future.Considerations......................................................................................................................................................................................................33 FINANCIAL AND KEY PERFORMANCE INDICATORS..................................................................................... 34 04 Key.Performance.Indicators........................................................................................................................................................................................35 Independent.Auditor’s.Report................................................................................................................................................................................. 40 Financial.Statements.........................................................................................................................................................................................................45 Notes.to.the.Financial.Statements......................................................................................................................................................................50 DISCLOSURES AND COMPLIANCE...............................................................................................................................................77 05 Ministerial.Directives........................................................................................................................................................................................................... 78 Other.Financial.Disclosures......................................................................................................................................................................................... 78 Governance.Disclosures..................................................................................................................................................................................................79 Other.Legal.Requirements.......................................................................................................................................................................................... 80 VENUESWEST ANNUAL REPORT 2018–19 i To the Honourable Mick Murray MLA Minister for Sport and Recreation In.accordance.with.the.requirements.of.the.Western.Australian.Sports.Centre.Trust.Act.1986.and.Section.63.of.the.Financial. Management.Act.2006,.it.is.our.pleasure.to.submit.for.your.information.and.presentation.to.Parliament,.the.Annual.Report.of. the.Western.Australian.Sports.Centre.Trust.trading.as.‘VenuesWest’.for.the.year.ended.30.June.2019. The.Annual.Report.has.been.prepared.in.accordance.with.the.provisions.of.the.Financial.Management.Act.2006.. Graham Goerke David Etherton Chair. Chief.Executive.Officer. VenuesWest.Board ii VENUESWEST ANNUAL REPORT 2018–19 01 OVERVIEW VENUESWEST ANNUAL REPORT 2018–19 1 VenuesWest Highlights 2018-19 Ben dat Bas Ce ketb ntre all ena Ar AC R Go ld N e tb a a ll n C e e r n A t ACHIEVED r F e B W H WESTERN AUSTRALIA A R u g ATTENDANCE RECORDS IN b y m C u i e d n a t t r WORLD CLASS SPORT & e S F 156 B S ENTERTAINMENT EVENTS H p + e e d Rugby D 59.7K League o M m e H PATRONS B 6PATRONS F AFL 59.6K + P ACROSS OUR PARTICIPATED a r k IN s M 13 VENUES e e r k t 2.4 a n Soccer 56.4K L e n C O io a p t t p u t s m a a g S h e Tennis ta C R 14.1K d i 30+ u m x TYPES OF SPORT le p or ot AND FITNESS Netball M 12.9K W th Pe AI er S rf S H P ACTIVITIES er or igh vi ma tics ce nce WA Athle Ce dium ntre Sta $ + CONTRIBUTED NAMING RIGHTS TO OUR AGREEMENTS SECURED 40K COMMUNITY 2 92% CUSTOMER SATISFACTION PARTNERS ACROSS ALL VENUES COMMENCED OUR AWARDS WON RECONCILIATION FOR OPTUS STADIUM ACTION PLAN M JOURNEY 33 11.5 INVESTED BACK INTO OUR VENUES REFLECT INNOVATE STRETCH ELEVATE 2 VENUESWEST ANNUAL REPORT 2018–19 It. is. our. vision. to. provide. world. class. sport. and. entertainment. of. our. venues. to. inform. our. long-term. asset. maintenance. and. Chair’s experiences. for. Western. Australia,. whilst. fulfilling. our. purpose. capital.improvement.planning. of. directly. supporting. high. performance. sport. and. optimising. We. have. refreshed. our. five. ‘VenuesWest. Way’. signature. Overview the. use. of. our. venues.. I. am. delighted. to. report. that. 2018- behaviours. to. include. ‘We. Deliver. Safely’.. This. places. safety. at. 19. has. been. a. successful. year. on. both. fronts.. We. welcomed. the.core.of.everything.we.do.and.over.the.next.12.months.we.will. more. than. six. million. patrons. into. our. venues. and. consistently. undertake.several.initiatives.to.further.embed.a.culture.of.safety. provided. outstanding. experiences. with. 92%. overall. satisfaction. within. the. fabric. of. VenuesWest.. Employee. participation. in. the. among. customers.. We. delivered. considerable. support. to. high. Culture. Pulse. Survey. reached. an. exceptional. 99%. and. our. Net. performance. sport. through. substantial. subsidisation. of. high. Culture.Score.of.79%.indicated.consistent.demonstration.of.our. performance.competition.and.training.in.our.venues,.investment. signature.behaviours.in.the.workplace. in.venue.upgrades,.and.through.our.Brand.Ambassador.Program.