Real-Time Traveler Information Market Assessment White Paper Publication No.: FHWA-JPO-10-055 EDL Document No.: 14961 February 22, 2010 Submitted by: This page left intentionally blank Notice This document is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The U.S. Government assumes no liability for the use of the information contained in this document. This report does not constitute a standard, specification, or regulation. The U.S. Government does not endorse products of manufacturers. Trademarks or manufacturers’ names appear in this report only because they are considered essential to the objective of the document. Quality Assurance Statement The U.S. Department of Transportation (DOT) provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. The US DOT periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement. Acknowledgements Interviews were conducted with industry experts, with each focused on one of the four traveler information modes—traffic, transit, parking, and intermodal/freight. The Intelligent Transportation System (ITS) Joint Program Office (JPO) thanks the following experts with whom interviews were conducted: Traffic Name Organization Cy Smith AirSage Matt Wright AirSage Greg Larson California Department of Transportation (Caltrans) Bob Rupert Federal Highway Administration (FHWA) Ralph Gillman Federal Highway Administration (FHWA) Rick Schuman INRIX Barb Blue Kansas Department of Transportation (KSDOT) Maricopa County Department of Transportation Faisal Saleem (MCDOT) Metropolitan Transportation Commission (MTC) (San Carol Kuester Francisco Bay Area) Greg Krueger Michigan Department of Transportation (MDOT) John Collins NAVTEQ Research and Innovative Technology Administration James Pol (RITA) Research and Innovative Technology Administration Valerie Briggs (RITA) Research and Innovative Technology Administration Brian Cronin (RITA) Name Organization Nick Kiernan TrafficCast Transportation Operations Coordinating Committee Rob Bamford (TRANSCOM) Phil Tarnoff University of Maryland Mark Hallenbeck University of Washington Robert Schill Vehicle Traffic Information Coalition (VTIC) Jane Lappin Volpe National Transportation Systems Center Washington State Department of Transportation Bill Legg (WSDOT) Transit Name Organization Marc Gordon Affiliated Computer Services (ACS) Matt Cluett Battelle Memorial Institute David Zavattero Chicago Department of Transportation (CDOT) Gerry Tumbali Chicago Regional Transportation Authority (RTA) Robert Blake Connexionz Gary Googins Denver Regional Transportation District (RTD) Charlene Wilder Federal Transit Administration (FTA) Michael Jones Google Tom Friedman King County Metro Transit (Metro) Al Martinez Los Angeles County Metro Rail (Metro) Nigel Wilson Massachusetts Institute of Technology (MIT) New York State Department of Transportation Jim Davis (NYSDOT) Larry Rosenshein NextBus Carol Schweiger Transystems Arjan Van Andel Trapeze ITS Tri-County Metropolitan Transportation District of Bibiana McHugh Oregon (TriMet) Parking Name Organization Quon Kwan Federal Motor Carrier Safety Administration (FMCSA) Rod MacKenzie ITS America Josh Eisen Park Assist Rick Warner ParkingCarma Christian McCarick ParkingCarma Dennis Templeton Port of Portland, Portland International Airport Mike Drow Standard Parking Tod Dykstra Streetline, Inc. University of California, Berkeley, Partners for Wei Bin Zhang Advanced Transit and Highways (PATH) University of California, Berkeley, Transportation Susan Shaheen Sustainability Research Center (TSRC) Patrick Schmidt Washington Metropolitan Area Transit Authority Name Organization (WMATA) Freight Name Organization Skip Yeakel AB Volvo Group North America Dan Murray American Transportation Research Institute (ATRI) Richard Easley E-Squared Engineering Crystal Jones Federal Highway Administration (FHWA) Michael Onder Federal Highway Administration (FHWA) Randy Butler Federal Highway Administration (FHWA) Jeff Loftus Federal Motor Carrier Safety Administration (FMCSA) Mike Akridge Florida Department of Transportation (FDOT) Patti Suling Missouri Department of Transportation (FDOT) Tina Casgar San Diego Association of Governments (SANDAG) Don Osterberg Schneider National Peter Rafferty University of Wisconsin Washington State Department of Transportation Barbara Inanov (WSDOT) Gordon Rodgers Whatcom Council of Governments (WCOG) Technical Report Documentation Page 1. Report No. 2. Government Accession No. 3. Recipient's Catalog No. FHWA-JPO-10-055 EDL# 14961 4. Title and Subtitle 5. Report Date Real-Time Traveler Information Market Assessment White Paper February 2010 6. Performing Organization Code 7. Author(s) 8. Performing Organization Report No. Ram Kandarpa, Jeff Sangillo, Lisa Burgess, Alan Toppen 9. Performing Organization Name and Address 10. Work Unit No. (TRAIS) Booz Allen Hamilton Kimley-Horn and Associates, Inc. 8283 Greensboro Drive 7878 N. 16th Street, Suite 300 11. Contract or Grant No. McLean, VA 22102 Phoenix, Arizona 85020 12. Sponsoring Agency Name and Address 13. Type of Report and Period Covered Research and Innovative Technology Administration (RITA) U.S. Department of Transportation 1200 New Jersey Avenue, SE 14. Sponsoring Agency Code Washington, DC 20590 15. Supplementary Notes 16. Abstract This report takes a multi-modal look at the “lay of the land” of the real-time traveler information market in the United States. This includes identification and characterization of the gaps in the domestic industry with respect to data coverage, data quality, data procurement methods, and data usage. Ultimately, the focus is to identify the gaps in real-time information across different modes (i.e., traffic, transit, parking, and intermodal/freight). The analysis also documents the institutional, technical, and cost issues associated with collecting real-time data from these modes; opportunities for closing the gaps; and utility of real-time data for uses beyond traveler information. Although each mode offers a unique set of challenges, an important objective of this study is to identify opportunities to best leverage resources and innovative approaches that span multiple modes. 17. Key Word 18. Distribution Statement Real-Time Traveler Information, RTTI, Real-Time Data, Intelligent Transportation System, ITS 19. Security Classif. (of this report) 20. Security Classif. (of this page) 21. No. of Pages 22. Price 159 Form DOT F 1700.7 (8-72) Reproduction of completed page authorized Real-Time Traveler Information Market Assessment White Paper Table of Contents Table of Contents EXECUTIVE SUMMARY.........................................................................................................................1 Introduction and Background.........................................................................................................1 US DOT Objectives ...........................................................................................................................1 Summary of Key Findings...............................................................................................................2 Near-Term Influences on the Real-Time Data Marketplace.....................................................13 Data Gaps Influencing the Real-Time Data Market...................................................................16 Cost to Fill Gaps and Address Real-Time Data Needs..............................................................18 Roles for the US DOT .....................................................................................................................23 1 INTRODUCTION AND OVERVIEW.......................................................................................27 1.1 Background ............................................................................................................................27 1.2 Purpose and Objectives for Assessing the Real-Time Traveler Information Marketplace............................................................................................................................27 1.3 Modal Context .......................................................................................................................27 1.4 Research Methodology.........................................................................................................30 1.5 Organization of Report.........................................................................................................31 2 BACKGROUND ............................................................................................................................33 2.1 Real-Time Technologies .......................................................................................................33 2.2 Emerging Technologies and Applications ........................................................................42 2.3 Procurement Approaches ....................................................................................................46 2.4 Procurement Trends .............................................................................................................49 2.5 Procurement Challenges ......................................................................................................51