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Created on 2018/03/12 Vizrt Feed Streamer User Guide - Version 1.5 Contents 1 Introduction............................................................................................11 1.1 Feed Streamer Components ........................................................................... 12 1.2 Related Documents ........................................................................................ 13 1.3 Customer Feedback and Suggestions ............................................................. 13 1.4 Customer Support Request ............................................................................ 14 1.4.1 Before Submitting a Support Request.........................................................................14 1.4.2 Submitting a Support Request....................................................................................14 1.4.3 System Log Files ........................................................................................................15 2 Requirements .........................................................................................16 2.1 Data Hub and Feed Streamer Server Requirements ......................................... 16 2.1.1 Hardware...................................................................................................................16 2.1.2 Software ....................................................................................................................17 2.2 Feed Streamer Client Requirements................................................................ 17 2.2.1 Hardware...................................................................................................................17 2.2.2 Software ....................................................................................................................17 2.3 Social TV Plugin Requirements ....................................................................... 18 2.3.1 Hardware...................................................................................................................18 2.3.2 Software ....................................................................................................................18 2.4 Upgrading...................................................................................................... 18 2.4.1 Clean upgrade ...........................................................................................................18 2.4.2 Migrating data when upgrading .................................................................................18 2.5 Product Notifications...................................................................................... 19 3 Installation..............................................................................................20 3.1 There are two main installers: ........................................................................ 20 3.2 Installation Recommendations ....................................................................... 20 3.3 Feed Streamer Server and Data Hub Installation ............................................. 21 3.3.1 Clean installation.......................................................................................................22 3.3.2 Upgrade from previous versions ................................................................................23 3.4 Feed Streamer Client Installation.................................................................... 24 3.4.1 Clean Installation.......................................................................................................24 3.4.2 Upgrade from Previous Versions ................................................................................26 3.5 Installing the Social TV Viz Plugins ................................................................. 27 3.5.1 To install the Social TV Plugins ..................................................................................27 3.6 Installing Individual Software Packages .......................................................... 27 3 Vizrt Feed Streamer User Guide - Version 1.5 3.6.1 Installing the Data Hub ..............................................................................................28 3.6.2 Installing the Feed Streamer Server ............................................................................28 3.6.3 Installing the Viz Ticker Feed Service .........................................................................29 3.6.4 Installing the Feed Streamer Client.............................................................................29 3.7 Installing the Chrome Extension for Feed Streamer ........................................ 30 3.7.1 Installing the Chrome Extension for Feed Streamer ....................................................31 4 Configuration .........................................................................................33 4.1 Configuring Ports........................................................................................... 33 4.1.1 Modifying the port number ........................................................................................33 4.2 Configuring the Viz Trio Client....................................................................... 34 4.2.1 Configuring Viz Trio 2.12 and Later...........................................................................34 4.2.2 To assign a keyboard shortcut in Viz Trio ..................................................................34 4.2.3 Configuring Viz Trio 2.11 and Earlier .........................................................................35 4.3 Configuring the Feed Streamer....................................................................... 35 4.3.1 Internet Access via Proxy ...........................................................................................36 4.3.2 Feed Streamer Shared and Local Settings ...................................................................37 4.3.3 Media Caching Settings..............................................................................................42 4.3.4 Adding Custom Reader Configurations ......................................................................45 4.3.5 Changing the Data Hub URI, Trio MSE or Ticker MSE ..................................................45 4.3.6 Configuring Data Hub Backup and Load Balancing .....................................................49 4.4 Configuring the Chrome Extension for Feed Streamer .................................... 51 4.4.1 Configuring the DataHub ...........................................................................................51 4.4.2 The Extension’s User Interface...................................................................................52 4.4.3 Defining a Default Group and Source .........................................................................54 4.5 Configuring the Viz Ticker Feed Service ......................................................... 56 4.5.1 Install ........................................................................................................................56 4.5.2 Run as application .....................................................................................................56 4.5.3 Configure (expert) .....................................................................................................57 4.5.4 Enabling cached file checking ....................................................................................58 5 Working with Feed Streamer ...................................................................59 5.1 Feed Streamer Workflow................................................................................. 59 5.2 Working with Sources....................................................................................