Form No. DMB 234 (Rev. 1/96) AUTHORITY: Act 431 of 1984 COMPLETION: Required PENALTY: Contract will not be executed unless form is filed STATE OF MICHIGAN DEPARTMENT OF MANAGEMENT AND BUDGET April 16, 2007 PURCHASING OPERATIONS P.O. BOX 30026, LANSING, MI 48909 OR 530 W. ALLEGAN, LANSING, MI 48933 CHANGE NOTICE NO. 1 TO CONTRACT NO. 071B6200391 between THE STATE OF MICHIGAN and NAME & ADDRESS OF VENDOR TELEPHONE 317-566-1677 ext 101 Kendra Geis MessageNet Systems, Inc VENDOR NUMBER/MAIL CODE 101 E Carmel Drive, Suite 105 Carmel, IN 46032 BUYER/CA (517) 241-3215 [email protected] Steve Motz Contract Compliance Inspector: Ann Lindberg MDE/MSDB – Visual Public Announcement System CONTRACT PERIOD: From: September 8, 2006 To: September 7, 2009 TERMS SHIPMENT NA N/A F.O.B. SHIPPED FROM Destination N/A MINIMUM DELIVERY REQUIREMENTS N/A NATURE OF CHANGE(S): Effectively immediately, the buyer for this contract is changed to Steve Motz. AUTHORITY/REASON(S): Purchasing Operations request. TOTAL ESTIMATED CONTRACT VALUE REMAINS: $186,514.21 BPO 071B6200 Form No. DMB 234 (Rev. 1/96) AUTHORITY: Act 431 of 1984 COMPLETION: Required PENALTY: Contract will not be executed unless form is filed STATE OF MICHIGAN DEPARTMENT OF MANAGEMENT AND BUDGET September 8, 2006 PURCHASING OPERATIONS P.O. BOX 30026, LANSING, MI 48909 OR 530 W. ALLEGAN, LANSING, MI 48933 NOTICE OF CONTRACT NO. 071B6200391 between THE STATE OF MICHIGAN and NAME & ADDRESS OF VENDOR TELEPHONE 317-566-1677 ext 101 Kendra Geis MessageNet Systems, Inc VENDOR NUMBER/MAIL CODE 101 E Carmel Drive, Suite 105 Carmel, IN 46032 BUYER/CA (517) 241-2005 [email protected] Lisa Morrison Contract Compliance Inspector: Ann Lindberg MDE/MSDB – Visual Public Announcement System CONTRACT PERIOD: From: September 8, 2006 To: September 7, 2009 TERMS SHIPMENT NA N/A F.O.B. SHIPPED FROM Destination N/A MINIMUM DELIVERY REQUIREMENTS N/A The terms and conditions of this Contract are enclosed. In the event of any conflicts between the specifications, terms and conditions indicated by the State and those indicated by the vendor, those of the State take precedence. Estimated Contract Value: $186,514.21 Form No. DMB 234 (Rev. 1/96) AUTHORITY: Act 431 of 1984 COMPLETION: Required PENALTY: Contract will not be executed unless form is filed STATE OF MICHIGAN DEPARTMENT OF MANAGEMENT AND BUDGET September 5, 2006 PURCHASING OPERATIONS P.O. BOX 30026, LANSING, MI 48909 OR 530 W. ALLEGAN, LANSING, MI 48933 NOTICE OF CONTRACT NO. 071B6200391 between THE STATE OF MICHIGAN and NAME & ADDRESS OF VENDOR TELEPHONE 317-566-1677 ext 101 Kendra Geis MessageNet Systems, Inc VENDOR NUMBER/MAIL CODE 101 E Carmel Drive, Suite 105 Carmel, IN 46032 BUYER/CA (517) 241-2005 [email protected] Lisa Morrison Contract Compliance Inspector: Ann Lindberg MDE/MSDB – Visual Public Announcement System CONTRACT PERIOD: From: September 8, 2006 To: September 7, 2009 TERMS SHIPMENT N/A F.O.B. SHIPPED FROM Destination N/A MINIMUM DELIVERY REQUIREMENTS N/A The terms and conditions of this Contract are enclosed. In the event of any conflicts between the specifications, terms and conditions indicated by the State and those indicated by the vendor, those of the State take precedence. Estimated Contract Value: $186,514.21 FOR THE VENDOR: FOR THE STATE: MessageNet Systems, Inc Firm Name Signature Greg Faremouth, Director Authorized Agent Signature Name Services Division, Purchasing Operations Authorized Agent (Print or Type) Title Date Date Contract No. 071B6200391 Table of Contents Table of Contents ....................................................................................................................................................4 Article 1 – Statement of Work (SOW)......................................................................................................................9 1.0 Project Identification .....................................................................................................................................9 1.001 PROJECT REQUEST............................................................................................................................9 1.02 BACKGROUND ....................................................................................................................................9 1.1 Scope of Work and Deliverables...................................................................................................................10 1.101 IN SCOPE.............................................................................................................................................10 1.102 OUT OF SCOPE...................................................................................................................................11 1.103 ENVIRONMENT .................................................................................................................................11 1.104 WORK AND DELIVERABLE............................................................................................................11 1.2 Roles and Responsibilities ...........................................................................................................................23 1.201 CONTRACTOR STAFF, ROLES, AND RESPONSIBILITIES.........................................................23 1.202 STATE STAFF, ROLES, AND RESPONSIBILITIES .......................................................................24 1.203 OTHER ROLES AND RESPONSIBILITIES......................................................................................26 1.3 Project Plan.................................................................................................................................................26 1.301 PROJECT PLAN MANAGEMENT ....................................................................................................26 1.302 REPORTS.............................................................................................................................................27 1.4 Project Management....................................................................................................................................27 1.401 ISSUE MANAGEMENT .....................................................................................................................27 1.402 RISK MANAGEMENT.......................................................................................................................29 1.403 CHANGE MANAGEMENT................................................................................................................28 1.5 Acceptance .................................................................................................................................................29 1.501 CRITERIA............................................................................................................................................29 1.502 FINAL ACCEPTANCE.......................................................................................................................30 1.6 Compensation and Payment .........................................................................................................................31 1.601 COMPENSATION AND PAYMENT .................................................................................................31 1.7 Additional Terms and Conditions Specific to this SOW .................................................................................31 1.701 ADDITIONAL TERMS AND CONDITIONS SPECIFIC TO THIS SOW........................................31 Article 1, Attachment A– Organization...................................................................................................................95 Article 1, Attachment B – Key Personne ...............................................................................................................96 Article 1, Attachment C - Deliverables.................................................................................................................101 Article 1, Attachment D – Project Plan ................................................................................................................102 Article 1, Attachment E– Service Level Agreement.............................................................................................102 Article 1, Attachment F– Cost Tables ..................................................................................................................120 Article 2 – General Terms and Conditions.............................................................................................................32 2.010 Contract Structure and Administration ..........................................................................................................32 2.011 Definitions ............................................................................................................................................32 2.012 Attachments and Exhibits .....................................................................................................................32 2.013 Statements of Work ..............................................................................................................................33 2.014 Issuing Office........................................................................................................................................33 2.015 Contract Compliance Inspector ............................................................................................................33