No Booking Fee Enjoy Great Travel Direct FULLY when you book direct Customer Service from your local station 17 MAY TO LICENSED 12 DECEMBER 2020 USEFUL INFORMATION ON BOARD AFTER THE JOURNEY Train times and services are subject to change in light of Train times and services are subject to change in light of Train times and services are subject to change in light of FOOD & DRINK Government guidelines. Please check before you travel. Government guidelines. Please check before you travel. Government guidelines. Please check before you travel. MENU AVAILABLE Buying your ticket First Class Contact us Buy your train tickets with no booking fee at Enjoy at-seat service, wide adjustable seats, We want every journey you take with Grand Central to be grandcentralrail.com or by calling 0345 603 4852. complimentary light refreshments*, free Wi-Fi* enjoyable and memorable. If you have any problems during and more room to work. your journey with us please make our on-board team aware. E-tickets They are trained to help you and will try to resolve any issue BOARD You can buy and display tickets on your mobile Free Wi-Fi* straight away. ON device using our app. More information: For passengers in both standard and First Class. If you If you are delayed while travelling on a Grand Central train, grandcentralrail.com/e-ticket are having trouble connecting please call the Wi-Fi you may be entitled to compensation. For more information support line on 0208 028 0371. OUR SERVICES Carnet tickets please visit grandcentralrail.com/compensation, where Frequent travellers could save money by using Power on the move* you will find our compensation form. If you decide not to use Carnet tickets for journeys to/from London. See your ticket to make all or part of your intended journey, you Power sockets are available in most carriages for grandcentralrail.com/carnets for details. charging laptops and mobile phones. may be eligible for a refund. Please visit Travelling in a group? grandcentralrail.com/refund for more information. Train Discounted fares are available for groups, simply visit Food and drink* We love to talk! Our friendly, Sheield-based Customer grandcentralrail.com/groups for more information. Relations team are on hand to help with any queries. cold drinks, fresh sandwiches and sweet treats. Assisted Travel Call us on 0345 603 4852 (Monday - Friday 08:00-18:00). Post: Customer Relations Manager, Grand Central, Book assisted travel by calling 0345 603 4852 or by snacks and chocolate. An at-seat service is provided for . using the Text Relay service: 18001 0344 811 0072. our First Class customers.* PO Box 5871, Sheield, S1 9GP Please try to provide at least 24 hours' notice if Email: [email protected] Twitter: assistance is required. Seating plans for our trains No smoking @GC_Rail Times can be found at: Smoking is not permitted on our trains (including Ombudsman grandcentralrail.com/help/travel-assistance/ electronic cigarettes) or at stations. The Rail Ombudsman oers an independent, free and expert service to investigate unresolved complaints about Luggage and large items Lost property Luggage space is available between the seat backs, train companies. We will always try our best to put things Please refer to grandcentralrail.com/lost-property right, but if you are unhappy with the way your comments on overhead racks and at the end of the carriage. For for more information regarding lost property. large items of luggage, storage is available at both ends have been addressed, you may contact the Rail online | mobile | app of the train. Ombudsman by: Cycle storage Website: www.railombudsman.org You can now reserve a space for your bike before you Telephone: 0330 094 0362 travel by calling 0345 603 4852 (Option 5)*. Textphone: 0330 094 0363 grandcentralrail.com Email: [email protected] Train times and services are subject to change in light of The information contained in this leaflet is correct at date of publication but changes Twitter: @RailOmbudsman Train times and services are subject to change in light of may occur. *Subject to availability. /GrandCentralRail @GC_Rail /grandcentralrail Government guidelines. Please check before you travel. Post: FREEPOST – RAIL OMBUDSMAN Ref: GCT0520 Government guidelines. Please check before you travel. Train Times 17 May to 12 December 2020 West Riding & Doncaster Train times and services are subject to change in light of Government guidelines. Please check before you travel. North East & York Visit grandcentralrail.com for travel updates. Bradford Interchange WEST RIDING - Bradford Interchange to London Kings Cross Sunderland For Leeds and Aire Valley For Tyne and Wear Metro (via Forster Square) Southbound Departures Monday to Friday Saturday Sunday services to Newcastle Bradford Interchange 06:55 07:56 10:22 14:50 06:55 08:44 10:22 15:22 07:57 12:05 15:08 15:59 Airport and South Hylton for Heworth and Newcastle Low Moor 07:02 08:02 10:28 14:56 07:02 08:50 10:28 15:28 08:04 12:11 15:14 16:05 Halifax 07:10 08:10 10:36 15:03 07:10 08:57 10:36 15:35 08:11 12:19 15:21 16:12 Low Moor Brighouse 07:20 08:24 10:47 15:17 07:20 09:13 10:47 15:48 08:21 12:30 15:36 16:22 Hartlepool Mirfield 07:26 08:32 10:54 15:24 07:27 09:20 10:55 15:56 08:29 12:39 15:43 16:30 Wakefield Kirkgate 07:40 08:55 11:14 15:39 07:40 09:40 11:14 16:16 08:46 12:56 16:02 16:44 Pontefract Monkhill 07:59 - 11:34 15:55 07:59 09:57 11:32 16:33 - - - - Doncaster 08:31 09:30 12:04 16:22 08:31 10:25 12:04 17:08 09:11 13:21 16:27 17:13 Halifax London Kings Cross (Arrive) 10:10 11:16 13:44 18:07 10:07 11:58 13:44 18:47 10:40 14:54 17:59 18:45 For Manchester, Rochdale and Blackburn Northbound Departures Monday to Friday Saturday Sunday For Darlington, Middlesbrough, London Kings Cross 10:57 14:48 16:27 19:48 10:48 15:48 16:27 19:57 11:50 15:50 18:53 19:22 Saltburn and Whitby Doncaster 12:35 16:23 18:04 21:22 12:22 17:22 18:05 21:34 13:21 17:22 20:39 21:00 Brighouse Pontefract Monkhill 12:58 16:54 - - - - - 22:03 - - - - For Manchester, Dewsbury Wakefield Kirkgate 13:15 17:14 18:31 21:51 12:50 17:50 18:31 22:21 13:45 17:51 21:00 21:24 and Huddersfield Mirfield 13:28 17:27 18:46 22:03 13:02 18:02 18:46 22:33 13:58 18:03 21:16 21:39 Brighouse 13:36 17:35 18:54 22:11 13:10 18:10 18:54 22:41 14:06 18:11 21:23 21:46 Northallerton Halifax 13:48 17:47 19:06 22:26 13:22 18:22 19:06 22:54 14:19 18:22 21:34 21:58 For Darlington, Yarm Low Moor 13:55 17:54 19:14 22:34 13:29 18:30 19:14 23:01 14:27 18:30 21:41 22:06 and Middlesbrough Mirfield Bradford Interchange (Arrive) 14:03 18:01 19:21 22:41 13:37 18:40 19:21 23:09 14:35 18:37 21:48 22:13 For Manchester, Dewsbury, Huddersfield and Leeds Peak services NORTH EAST - Sunderland to London Kings Cross Thirsk * (Step free access to platforms Wakefield Kirkgate Southbound Departures Monday to Friday Saturday Sunday Grand Central For Wakefield Westgate, available via a foot crossing First Class Lounge Sunderland 06:43 08:44 12:30 15:30 17:30 06:43 08:28 12:18 15:29 17:29 09:23 12:12 14:12 18:12 and Barnsley Hartlepool 07:05 09:08 12:55 15:54 17:56 07:08 08:53 12:42 15:53 17:54 09:47 12:36 14:39 18:36 Eaglesclie 07:35 09:39 13:14 16:15 18:17 07:35 09:15 13:02 16:13 18:14 10:07 12:57 14:58 18:57 York Northallerton 07:55 09:59 13:33 16:33 18:41 07:55 09:33 13:20 16:33 18:32 10:25 13:15 15:18 19:19 Pontefract Monkhill For Scotland, Thirsk For Knottingley and Castleford 08:03 10:08 13:43 16:43 18:52 08:04 09:42 13:29 16:43 18:43 10:34 13:25 15:27 19:28 Scarborough, Harrogate, We recommend the Large APCOA car York 08:22 10:26 14:07 17:06 19:12 08:22 10:09 13:53 17:06 19:02 10:54 13:47 15:48 19:49 Leeds, Hull, South and park on the west side of York Station, London Kings Cross (Arrive) 10:17 12:31 16:08 19:07 21:07 10:14 12:16 15:44 19:07 20:59 12:42 15:41 17:43 21:43 the main car park. and Birmingham Pay at the machine, use RingGo.co.uk or call 03452 22 42 24 Northbound Departures Monday to Friday Saturday Sunday For seasonal tickets or other queries Doncaster Email [email protected] London Kings Cross 08:27 11:27 12:57 16:48 19:27 07:48 11:27 13:18 16:48 19:27 09:50 13:48 16:53 18:22 Derby, Birmingham, York 10:25 13:23 14:51 18:42 21:23 09:49 13:23 15:14 18:42 21:23 11:42 15:38 18:41 20:12 Lincoln, Scunthorpe, Thirsk 10:42 13:40 15:14 19:01 21:38 10:06 13:40 15:37 19:00 21:38 11:59 15:55 19:00 20:29 Cleethorpes, South and Northallerton 10:59 13:49 15:23 19:10 21:48 10:17 13:49 15:46 19:09 21:47 12:08 16:07 19:11 20:43 West England, Newcastle and Scotland Eaglesclie 11:16 14:04 15:46 19:28 22:04 10:34 14:04 16:02 19:28 22:03 12:25 16:24 19:32 21:01 Hartlepool 11:38 14:24 16:13 19:53 22:24 10:54 14:24 16:23 19:53 22:24 12:45 16:46 19:55 21:26 Sunderland (Arrive) 12:04 14:51 16:38 20:21 22:52 11:26 14:51 16:51 20:21 22:52 13:09 17:10 20:21 21:51 Peak services These times may vary at the weekends to allow track improvement work to take place.