BlackBerry Storm 9500 Smartphone Version: 4.7 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. SWD-491985-0820043944-001 Contents Shortcuts..................................................................................................................................................................................................................................................... 8 BlackBerry basics shortcuts...................................................................................................................................................................................................................... 8 Phone shortcuts.......................................................................................................................................................................................................................................... 8 Camera shortcuts....................................................................................................................................................................................................................................... 8 Media shortcuts.......................................................................................................................................................................................................................................... 8 Typing shortcuts......................................................................................................................................................................................................................................... 9 Phone........................................................................................................................................................................................................................................................... 10 Phone basics............................................................................................................................................................................................................................................... 10 Emergency calls.......................................................................................................................................................................................................................................... 12 Volume......................................................................................................................................................................................................................................................... 13 Voice mail.................................................................................................................................................................................................................................................... 14 Speed dial.................................................................................................................................................................................................................................................... 14 Voice dialing............................................................................................................................................................................................................................................... 15 Conference calls......................................................................................................................................................................................................................................... 17 Call logs....................................................................................................................................................................................................................................................... 18 Call waiting................................................................................................................................................................................................................................................. 20 Call forwarding........................................................................................................................................................................................................................................... 20 Call blocking............................................................................................................................................................................................................................................... 22 Fixed dialing................................................................................................................................................................................................................................................ 23 Smart dialing.............................................................................................................................................................................................................................................. 25 TTY support................................................................................................................................................................................................................................................. 26 Multiple phone numbers........................................................................................................................................................................................................................... 26 Phone options............................................................................................................................................................................................................................................. 27 Phone shortcuts.......................................................................................................................................................................................................................................... 29 Phone troubleshooting.............................................................................................................................................................................................................................. 29 Messages..................................................................................................................................................................................................................................................... 32 Message basics........................................................................................................................................................................................................................................... 32 Email messages.......................................................................................................................................................................................................................................... 37 PIN messages............................................................................................................................................................................................................................................. 45 SMS text messages.................................................................................................................................................................................................................................... 46 MMS messages........................................................................................................................................................................................................................................... 50 Message list options.................................................................................................................................................................................................................................. 53 S/MIME-protected messages................................................................................................................................................................................................................... 57 PGP protected messages.......................................................................................................................................................................................................................... 64 Message troubleshooting.......................................................................................................................................................................................................................... 70 Attachments............................................................................................................................................................................................................................................... 74 Attachment basics..................................................................................................................................................................................................................................... 74 Documents.................................................................................................................................................................................................................................................