AssuredSAN 3004 Series FRU Installation and Replacement Guide For firmware release GL200 or later Abstract This document describes removal and installation of field-replaceable units for Dot Hill AssuredSAN 3004 Series controller enclosures, and is intended for use by storage system administrators familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols. P/N 83-00006724-13-01 Revision A October 2014 Copyright © 2014 Dot Hill Systems Corp. All rights reserved. Dot Hill Systems Corp., Dot Hill, the Dot Hill logo, AssuredSAN, AssuredSnap, AssuredCopy, AssuredRemote, R/Evolution, and the R/Evolution logo are trademarks of Dot Hill Systems Corp. All other trademarks and registered trademarks are proprietary to their respective owners. The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, changes in the product design can be made without reservation and without notification to its users. Contents About this guide. 7 Overview. 7 AssuredSAN 3004 Series enclosure user interfaces . 7 Intended audience . 7 Prerequisites. 7 Related documentation . 8 Document conventions and symbols . 8 1 FRUs . 10 Available FRUs. 10 Storage enclosure overview . 10 FRUs addressing 24-drive enclosures . 11 Enclosure bezel for 24-drive model . 14 FRUs addressing 12-drive enclosures . 15 Enclosure bezel for 12-drive model . 18 2 Procedures . 19 Electrostatic discharge. 19 Preventing electrostatic discharge . 19 Grounding methods to prevent electrostatic discharge . 19 Replacing chassis FRU components . 20 Replacing a controller module or expansion module . 21 Before you begin . 21 Configuring partner firmware update . 21 Using the SMC or RAIDar . 22 Using the CLI . 22 Verifying component failure . 23 Stopping I/O . 23 Shutting down a controller module . 23 Using the SMC or RAIDar . 24 Using the CLI . 25 Removing a controller module or expansion module. 25 Transporting CompactFlash. 27 Installing a controller module or expansion module . 27 Verifying component operation . 28 Using the SMC or RAIDar . 28 Using the CLI . 29 Updating firmware . 29 Replacing a disk drive module . 30 Air management modules . 30 Before you begin . 30 Verifying component failure . 31 Removing a disk drive module. 31 Installing a disk drive module . 32 Determine if a disk is missing . 33 Using the SMC or RAIDar . 33 Using the CLI . 34 Verifying component operation . 34 Replacing a power supply module . 34 Before you begin . 35 Verifying component failure . 35 Power supply units . 36 AC PSU . 37 DC and AC PSUs with power switch . 38 AssuredSAN 3004 Series FRU Installation and Replacement Guide 3 Removing a power supply unit . 39 Installing a power supply unit . 40 Connecting a power cable . 41 Verifying component operation . 42 Replacing ear components. 42 Before you begin . 42 2U24 chassis ears . ..