Avoiding the Hardware Emergency Room VMware vSphere with Operations Management and HPE OneView Malcolm Ferguson Hewlett Packard Enterprise (HPE) Data Center Architect Cheryl Thrailkill VMware Nov 4, 2015 © 2014 VMware Inc. All rights Software-Defined Data Center Specialist reserved. Agenda • Today’s IT mission critical operations environment • Monitor systems for signs of pre-failure vs just failure • Analytics approach to monitoring and immediate resolution • Gain a full perspective of the status of your systems • Monitor the health of your hardware and virtual environment together • No-cost ways to evaluate CONFIDENTIAL 2 Operations Management Goals Goal Status Quo • Are you able to meet or exceed service level expectations? Quality of • Can you remediate issues before end users are impacted? Service • How many monitoring tools are you using? Operational • What is your average Mean Time to Incident & Resolution? • Do you manage your infrastructure capacity? Efficiency • How do you plan for future needs? Control • Is your IT infrastructure compliant to regulatory standards? and • Can you proactively enforce IT standards in your organization? Compliance 3 Today’s Reality in Operations Management Monitoring Data Overload Alert Storms DBA VI Storage Over-provisioning Finger Pointing 4 Volume of Monitoring Data is Exploding “Operations Gap” Alert Volume Distributed & Mobile Apps (incl. Public cloud, SaaS, Mash-ups, …) Metrics & Data Virtualized Infrastructure Volume (incl. Storage and Network Virtualization) Traditional Stack (Server, Storage, Networking, Web, App Server and DB) “Commit to a comprehensive IT Operations Analytics strategy to optimize today's operations and support future I&O work” – Gartner 5 vRealize Operations Overview Quality of Operational Control and Service Efficiency Compliance vRealize Operations Operations Console Extensibility Integrated Management Disciplines Management Packs Performance Availability Capacity Configuration Compliance APIs Resilient, Scale-Out Platform Reporting/ App Visibility Analytics Automation Logs* SDK Alerting 6 *vRealize Log Insight is not part of vRealize Operations but included with vRealize Operations Insight and vRealize Suite How VMware Helps in Delivering Quality of Service Improve performance and avoid disruption with self- Quality of Service learning management tools Key Capabilities Benefits Self-learning predictive analytics Proactively detect & avoid incidents early-on Smart alerts identify problems 90% reduction in alert volume based on multiple symptoms Domain-specific management No new monitoring tools or point packs for HP, MS, SAP, NSX etc. products needed 7 How VMware Helps in Improving Operational Efficiency Become more efficient by automating key IT processes Operational Efficiency with policy-based control Key Capabilities Benefits Guided remediation of problems 50% reduction in troubleshooting times Capacity optimization across 30% reclaimed resources virtual and physical stack 8 How is VMware Self-learning Analytics Different? 1 2 3 Health Risk Efficiency Immediate Future Optimization Issues Issues Opportunities Dynamic Thresholds Super Metrics Predictive Analytics Dynamic Thresholds adapt Super Metrics combine Problem Detection from to workload changes and hundreds of KPIs into multiple symptoms drives eliminate alert storms and health, risk and efficiency recommendation and false positives scores proactive action 9 Adopting an Analytics Based Process vRealize Operations 5 Steps to an Analytics Based Process 1. Identify key metrics to measure – do not focus on the UI! 2. Start with vSphere and gradually broaden scope 3. Build a library of best practices and repeatable workflows 4. Incent team to focus on issue prevention 5. Share your success with other teams 10 Health Alert – Performance Troubleshooting Performance alert contributing to degraded health. Let’s click to see details … 11 Operations Analytics-driven Automation Combine multiple symptoms to show actual issue Immediate Emerging Opportunities to Problems issues Optimize High disk device Coverage across the latency contributingWhat automated to actions What are the entire environment degraded health recommendations to can I take to remediate? resolve this issue? Which symptoms across the stack are causing this problem? 12 vRealize Log Insight 3.0 Overview App Overview App Operating System Security Intelligent Operations system statistics Applications vSphere Other IT • Enterprise Scale – Up to 2X more ingestion than 2.5 All Kinds of Logs • Predictive Analytics/Machine Learning for faster problem resolution Log Insight 2.0 • Preformance Improvement– Agent parsing, query snapshots 40B events 10 event types Built for the vSphere Ecosystem …by machine learning • Powerful big data log management for VMware products Analyze IT Operations • Insight into VMware products incl. NSX, vRealize Automation, Horizon View Discover Security Search • Attractive pricing model for customers of Compliance Visualize all sizes – not based on log volume Unified Management • Integration with vRealize Operations The best real-time big data log Management Suite Inventory integration, 2- management for VMware environments way alert visualization across physical, virtual, and cloud environments VMware vRealize Log Insight 3.0 Extensibility Overview Highly Extensible • Captures log data from physical servers, network and storage devices, OSes, applications, VMs, and hosts, and more Log Insight Content Packs • Encapsulate pre-defined log queries, extracted fields, pre-built dashboards and product-specific alerts from vRealize Log Insight • Help customers to pinpoint IT issues rapidly and simplify troubleshooting • Help customers reduce IT costs related to root cause analysis and increase overall customer satisfaction Log Insight Marketplace • Marketplace features downloadable content packs from VMware and partners available at no cost Insert new Agents graphic Content Packs • Brocade Content Packs • Microsoft Server, Desktop Content Packs • Microsoft SQLServer, Active Directory, Exchange • Cisco UCS, Nexus*, Catalyst* Switches • Storage: EMC, Netapp, Synology, Pure Storage • VMware related: VCE, vCAC, vCOps, View, NSX • Other: VCE, ExtraHop, NetFlow, and more • At SolutionExchange.VMware.com Log Insight UI - Interactive Log Analytics Interactive Visualization of Query Results, Plus Easy Drop-Down Menu Options vRealize Operations Delivers Greater Value Return on More 2.4x Investment 30% Visibility Reduction in Decrease in 53% IT Costs 54% Downtime VMware vRealize Operations Customer Benchmarking Study, Jan Research 2014 Geography Primarily U.S. & Canada with few customers distributed elsewhere Sample Size 190; 73 vSphere with vRealize Operations deployed; 117 vSphere only 16 VMware Delivers Shortest Time to Value 88% of customers see value in less than three months “We are currently running over 2,000 machines in our environment and we are leveraging vRealize Operations to 3 to 4 gain insight on exactly how these months Less than 1 machines are being used. 2 to 3 months 12% 6% week 18% Three weeks after having deployed Operations Manager, we are already 1 to 2 months making a lot of decisions and 23% Less than 1 adjustments on the sizes of machines” month 41% Alex Freixas, Vice President, MicroStrategy Source: TechValidate Study, 2012 17 HP OneView and vRealize Ops Integration Malcolm Ferguson-HP Data Center Architect HPE OneView: A fresh approach to infrastructure management New User Interface Software Defined CI Templates RESTful API Ready-to-run HP OneView Appliance for Virtual Machine HPE OneView (OVA) PowerShell Serv Storag Networ er e k Cloud Service Automation Operations Analytics Operations Bridge/ Operations Management Operations Orchestration UCMDB 19 Virtualization Performance Viewer Revolutionary, Customer-Inspired Experience Addressing Common Processes within the Data Center Identify + Collect + Understand + Collaborate + Communicate Dashboard Smart Search Map View Templates Activity Feed Consumer Instantly find Visualize Capture Instantly receive Inspired Feel what you want relationships best-practices alerts, between devices w/ messages configurations Basic tasks now take seconds and stay simple at any scale Bridge the gap between the physical and virtual From VMware vCenter tools, access HPE’s deep management ecosystem VMware vCenter With HPE OneView for VMware Server vCenter, Operations Manager and Log Insight : Simplify administration with single-console access Reduce by automating responses to hardware events Take control by launching your trusted HP management tools Proactively manage changes with detailed relationship dashboards On demand server and storage capacity Maintain stability and reliability with online firmware inventory and deployment Deep analytics and troubleshooting via integration in VMware vCenter Operations and Log insight VMware vRealize Operations VMware vRealize Manager Log Insight Agentless Pre-Hardware Failure Alerts iLO firmware only – No agents – No OS software The HPE ProLiant Active Health System Servers are not just Servers • HPE Active Health System provides continuous, proactive health monitoring of over 1600 system parameters. • 100% of configuration changes are logged for more accurate problem resolution. This information enables you to start problem analysis 5 times faster. • And because it's completely agentless, Active Health doesn't impact application performance. • In just a few minutes, you can securely export the Active Health file to an HPE Support professional