One Big Team... Ipswich Hospital Annual Report 2013 / 14 Our Passion, Your Care. Annual Report 2013 / 14 Annual Report 2013 / 14 Contents COMMUNICATIONSCOMMUNICATIONSCOMMUNICATIONSCOMMUNICATIONSCOMMUNICATIONSCOMMUNICATIONS AND AND AND AND AND AND AND COMMUNITY AND COMMUNITY COMMUNITY COMMUNITY COMMUNITY COMMUNITY ENGAGEMENTENGAGEMENTENGAGEMENTENGAGEMENTENGAGEMENTENGAGEMENT STRATEGYSTRATEGYSTRATEGYSTRATEGYSTRATEGYSTRATEGY For our design this year, we have chosen If you would like a short summary This Annual Report has been Welcome ..................................................................................... 3 of this document, or the whole prepared in accordance with to feature photographs of colleagues IfIf you you Ifwould If wouldyouIf you youIf would youwouldlike likewould awould a likeshort shortlike like a a like summaryshort a summaryshort short a shortsummary summary summary of ofsummary of of of ofContents ContentsContentsContentsContents Chair’s Foreword .............................................................................. 4 nominated in the Staff Awards of documentthisthis document, document,thisthisthis document, document,this document, translated document,or or the the or wholeor whole orthe the theintoor whole documentwhole the documentwhole another whole document document document document Contents the requirements set out in the translatedtranslatedtranslatedtranslatedtranslated into translatedinto another anotherinto into into another intoanother anotherlanguage, language, another language, language, language, please language,please please please please please Chief Executive’s Overview ............................................................... 5 The Ipswich Hospital NHS Trust 2014. language, please ask an English- 2013 / 2014 NHS Trust Manual for speakingaskask an anask askEnglish-speaking askEnglish-speaking an an ask friendan English-speaking English-speaking English-speakingan English-speaking to contact friend friend friend to friend tofriend us friend toon to to to 33 AboutAbout3 3 3NHSAbout NHSAboutAbout3 Suffolk Suffolk AboutNHS NHS NHS Suffolk SuffolkNHS Suffolk Accounts.Suffolk contactcontactcontactcontact contactus us oncontact on us01473 us01473 us on on onus 01473 01473 770014 on01473770014 01473 770014 770014 770014 770014 • • Our strategic vision and values Our strategic vision and values • • • Our strategic vision and values Our strategic vision and values Our strategic vision and values • Our strategic vision and values 01473 704770. Strategic Report ........................................................................ 6 Front cover photos: 55 StrategicStrategic5 5 5Strategic Strategic Strategicobjectives5 objectives Strategic objectives objectives objectives objectivesThe Quality Account 2013 / 14 is • • Our top ten priorities Our top ten priorities • • • Our top ten priorities Our top ten priorities Our top ten priorities • Our top ten prioritiesa companion document to this Statutory Basis – background and context ........................................ 6 Row 1 Polish język polski 8 Communications8 8 8Communications CommunicationsCommunications8 Communications and engagement: andreport and and engagement: engagement: andengagement: andengagement: is available online at Dermatology 8 Communications and engagement: Business Information including structure and management .............. 7 Jeśli chcieliby Państwo otrzymać krotkie backgroundbackground backgroundbackgroundbackground backgroundwww.ipswichhospital.nhs.uk Nominee: Team of the Year Award podsumowanie niniejszego dokumentu lub • • The national context The national context • • • The national context The national context The national context • The national context Amgad Ragheb, Pain Relief Consultant cały dokument w innym języku, prosimy o • • The local context The local context • • • The local context The local context The local context • The local context Performance Against Key Indicators ............................................... 17 Nominee: Living the Values Award skontaktowanie się z Nami przy pomocy • • The NHS Constitution The NHS Constitution • • • The NHS Constitution The NHS Constitution The NHS Constitution • The NHS Constitution osoby anglojęzycznej pod numerem • • The engagement cycle The engagement cycle • • • The engagement cycle The engagement cycle The engagement cycle • The engagement cycle Operating Financial Review ............................................................ 20 Radiotherapy Service Team • Engagement timeline • • • Engagement timeline Engagement timeline Engagement timeline • Engagement timeline telefonu 01473 704770. • Engagement timeline Nominee: Team of the Year Award • • Continual learning Continual learning • • • Continual learning Continual learning Continual learning • Continual learning Employees ...................................................................................... 22 Row 2 Portuguese Português • • Our engagement initiatives Our engagement initiatives • • • Our engagement initiatives Our engagement initiatives Our engagement initiatives• Our engagement initiatives • • Key principles of effective community Key principles of effective community • • • Key principles of effective community Key principles of effective community Key principles of effective community • Key principles of effective community Key Relationships Daniel Read, Estate Coordinator Se pretende obter un pequeno resumo engagement engagement engagementengagementengagement engagement Nominee: Support Colleague of the Year Award deste documento, ou caso pretenda que including social, community and human rights issues ..................... 23 Val Dyer, Volunteer todo o documento seja treduzido para 1010 Communications Communications1010 10Communications Communications Communications10 Communications and and engagement: engagement: and and and engagement: engagement: andengagement: engagement: outro idioma, por favor peça a um colega current current workcurrentcurrent currentin work progresswork work in workin progressin progress progress in progress Nominee: Volunteer of the Year Award current work in progress Sustainability Report ........................................................................ 26 que fale Inglês para nos contactar através • • Media relations and horizon scanning Media relations and horizon scanning • • • Media relations and horizon scanning Media relations and horizon scanning Media relations and horizon scanning • Media relations and horizon scanning Ian Olding, Ward Receptionist – Martlesham Ward do número 01473 704770. • • Internal communications Internal communications • • • Internal communications Internal communications Internal communications • Internal communications Winner: Living the Values Award • • Public information and campaigns Public information and campaigns • • • Public information and campaigns Public information and campaigns Public information and campaigns • Public information and campaigns • External communications • • • External communications External communications External communications • External communications Directors’ Report .................................................................... 28 Row 3 • External communications • • Electronic media Electronic media • • • Electronic media Electronic media Electronic media • Electronic media Aris Saoulidis, Pharmacist • • Reputation management Reputation management • • • Reputation management Reputation management Reputation management • Reputation management Composition of the Board ................................................................ 28 Nominee: Support Colleague of the Year Award • • Branding/social marketing Branding/social marketing • • • Branding/social marketing Branding/social marketing Branding/social marketing • Branding/social marketing • Emergency preparedness • • • Emergency preparedness Emergency preparedness Emergency preparedness • Emergency preparedness Emergency Department 01473 704770 • Emergency preparedness • • Community engagement Community engagement • • • Community engagement Community engagement Community engagement • Community engagement Nominee: Team of the Year Award Remuneration Report ........................................................... 36 • • Equality and Diversity Equality and Diversity • • • Equality and Diversity Equality and Diversity Equality and Diversity • Equality and Diversity Celia Steward, Nuclear Medicine Remuneration Report ...................................................................... 36 Highly Recommended: Clinician of the Year Award 1414 Our Our14 top14 top 14Our tenOur tenOur14 top priorities top prioritiesOurtop ten ten topten priorities priorities tenprioritiesfor for 2009-12priorities 2009-12 for for for 2009-12 2009-12 2009-12for 2009-12 Action Action Actionplan ActionplanAction Action plan plan plan plan Row 4 Money Money Moneymatters MoneymattersMoney Money matters matters matters matters 2013 / 14 Governance Statement .................................................... 42 Lauren Filbey, Specialist Registrar – Child Health Short term communications crises plan Short term communications crises plan Short term communications crises plan Short term communications crises plan Short term communications crises plan Short term communications crises plan Nominee: Trainee Doctor of the Year Award and Clinician of the Year Award Risks Risks assessment assessment RisksRisksRisks assessment Risksassessment assessment assessment Declaration of Interests 2013 / 14 ...................................................