SmartConsole User Guide 8.0 VMC-Mxx VISUAL Message Center SmartConsole - User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Copyright Notice Copyright © 2014 Tango/04 All rights reserved. Document date: May 2014 Document version: 1.8 Product version: 8.0 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic mechani- cal, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Tango/04. Trademarks Any references to trademarked product names are owned by their respective companies. Technical Support For technical support visit our web site at www.tango04.com. Tango/04 Computing Group S.L. Avda. Meridiana 358, 5 A-B Barcelona, 08027 Spain Tel: +34 93 274 0051 Table of Contents Table of Contents Table of Contents.............................................................................. iii How to Use this Guide......................................................................xiii Chapter 1 Introduction ......................................................................................1 1.1. What is VISUAL Message Center?.................................................................2 1.2. How Does VISUAL Message Center Work?...................................................2 1.2.1. Collection Layer ........................................................................................3 1.2.2. Correlation Layer.......................................................................................3 1.2.3. Presentation Layer....................................................................................3 1.2.4. Middleware Components ..........................................................................3 1.3. SmartConsole Features ..................................................................................3 1.3.1. Preprocessing ...........................................................................................3 1.3.2. Business Views and Enterprise Views ......................................................4 1.3.3. Automation................................................................................................5 1.3.4. Filters ........................................................................................................6 1.3.5. Resilient and Non Resilient Mode.............................................................7 1.3.6. Multiple Console Usability.........................................................................7 1.3.7. In-Memory Database Deletion System .....................................................8 1.4. Security ...........................................................................................................8 1.5. How does SmartConsole work?......................................................................8 1.6. Terms and Definitions .....................................................................................8 Chapter 2 Starting VISUAL Message Center SmartConsole...................................11 © 2014 Tango/04 Computing Group Page iii Table of Contents Chapter 3 VISUAL Message Center SmartConsole ...............................................14 3.1. Toolbar .........................................................................................................15 3.1.1. Select Connections .................................................................................15 3.1.2. View Current Connections ......................................................................15 3.1.3. Remove Connections..............................................................................16 3.1.4. Refresh....................................................................................................16 3.1.5. Capture with VISUAL Message Center iSeries Support Agent...............16 3.1.6. Debug with VISUAL Message Center Debugging Agent ........................16 3.1.7. Open Chat...............................................................................................16 3.1.8. System Explorer......................................................................................17 3.1.9. Source Member Explorer ........................................................................17 3.1.10. Alarms ..................................................................................................17 3.1.11. Action Sets ...........................................................................................17 3.1.12. Show Alarm Log....................................................................................17 3.1.13. Filters in this Business View..................................................................17 3.1.14. Colors in this Business View.................................................................17 3.1.15. Zoom In/ Zoom Out...............................................................................19 3.1.16. Print.......................................................................................................19 3.1.17. Adjust List..............................................................................................20 3.1.18. AccessServer........................................................................................20 3.1.19. Exit ........................................................................................................20 3.2. Hotkeys .........................................................................................................20 3.3. Menu Bar ......................................................................................................20 3.3.1. File Menu ................................................................................................20 3.3.2. Change Menu..........................................................................................21 3.3.3. Connections Menu .................................................................................22 3.3.4. View Menu .............................................................................................22 3.3.5. List Menu.................................................................................................23 3.3.6. Window Menu ........................................................................................25 3.3.7. Options Menu..........................................................................................25 3.3.8. Tools Menu .............................................................................................30 3.4. Status Bar .....................................................................................................35 3.5. System Tray Icons ........................................................................................35 3.6. Message Types.............................................................................................36 Chapter 4 Security ..........................................................................................38 4.1. AccessServer................................................................................................38 4.2. AccessServer Management..........................................................................39 4.2.1. Log Out ...................................................................................................39 4.2.2. Manage Roles.........................................................................................39 4.2.3. Manage Security .....................................................................................39 4.3. Auditing Using AccessServer........................................................................44 © 2014 Tango/04 Computing Group Page iv Table of Contents Chapter 5 Calendars........................................................................................46 5.1. Range Sets ...................................................................................................47 5.2. Exclusion Ranges .........................................................................................50 5.3. Creating Calendars .......................................................................................50 5.4. Example ........................................................................................................51 5.5. Importing Calendar Settings .........................................................................53 5.6. Activity Calendars .........................................................................................53 5.7. Using Calendars in Reports ..........................................................................55 5.8. Using Calendars in Goals .............................................................................57 Chapter 6 Business Network ............................................................................59 6.1. What is a Business View?.............................................................................60 6.1.1. Business View Substates........................................................................60 6.1.2. Substate Criticalness Views....................................................................62 6.2. What is a Folder?..........................................................................................62 6.2.1. Types of Folder .......................................................................................62 6.2.2. Basic Service Control Point.....................................................................63