SIGNATURE SERIES 2001 OWNER’S MANUAL QUESTIONNAIRE Your suggestions are very important to us and we are continually striving to improve the quality of our manuals. After becoming familiar with your new recreational vehicle and the accompanying manual, please take the time to answer the following questions. When you are finished please return it, postage paid, to our Technical Publications Department. Feel free to attach an additional page if you desire. 1. Is this your first recreational vehicle? YES / NO 2. Was the overall appearance and lay-out of this manual what you expect- ed to see in your new recreational vehicle? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 3. Was the information within this manual helpful in acquainting you with your new recreational vehicle? If not please address any area(s) we need to expand or improve on. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 4. Were the operating instructions clearly written, and were you able to follow the steps without any difficulty? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 5. Is there any additional information you would like to see incorporated within the owner’s manual? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ NAME: ___________________________ PHONE: (_____)_____________ ADDRESS: ____________________________________________________ CUT ALONG DOTTED LINE FOLD FOLD CUT ALONG DOTTED LINE SIGNATURESECTIONS +PHQTOCVKQP 9CTTCPV[ &TKXKPI 5CHGV[ %CTG /CKPVGPCPEG #RRNKCPEGU 'SWKROGPV 9CVGT5[UVGOU .2Ä))CU5[UVGOU 'NGEVTKECN5[UVGOUÄ*QWUG 'NGEVTKECN5[UVGOUÄ%JCUUKU %JCUUKU+PHQTOCVKQP +PFGZÄ SIGNS -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This sign indicates a NOTE. This sign indicates a WARNING or a CAUTION with additional information attached. This sign indicates INSPECTION is required. This sign indicates ASSEMBLY/INSTALLATION or DISASSEMBLY/REMOVAL is necessary. This sign indicates the specified part requires OIL/LUBRICATION. This sign indicates a reference to the Warranty INFORMATION FILE located within the gray box inside your motorhome. Product information and specifications are shown herein as of the time of printing. Monaco reserves the right to change product specifications, designs and standard equipment without notice and without incurring obligation. SECTION 1 SIGNATUREWARRANTY & INFORMATION INTRODUCTION • 8 CUSTOMER RELATIONS • 8 REPORTING SAFETY DEFECTS • 9 TAKING DELIVERY • 9 Monaco Responsibilities •9 Dealer Responsibilities •9 Customer Responsibilities • 10 WARRANTY INFORMATION FILE • 10 SERVICE SUGGESTIONS • 11 OWNER’S RECORD - SERIAL NUMBERS • 12 OWNER’S RECORD - PERSONAL PROPERTY • 13 OWNER’S RECORD - INSURANCE • 14 LIMITED WARRANTY • 15 Limitations of Implied Warranties •15 What the Warranty Covers •16 What We Will Do to Correct Problems • 16 How to Get Service •16 What the Warranty Does Not Cover •17 Events Discharging Warrantor from Obligation Under Warranty • 17 Disclaimer of Consequential & Incidental Damages •17 Legal Remedies •18 LIMITED WARRANTY - ROADMASTER CHASSIS • 18 Limitations of Implied Warranties •18 What the Warranty Covers •19 What We Will Do to Correct Problems •19 How to Get Service • 19 What the Warranty Does Not Cover •20 Events Discharging Warrantor from Obligation Under Warranty •20 Disclaimer of Consequential & Incidental Damages • 20 Legal Remedies •21 VENDOR1 LIST • 22 Information & Warranty ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ This chapter contains warranty information and knowledge for the operation INTRODUCTION and care of the motorhome. Not all information may be applicable to your model of motorhome. More detailed information with CAUTION or WARNING instruc- tions, other than what is found in this chapter, can be found in the manufacturer’s owner manuals located in the owner information box. In time you will develop a knack for spotting wonderful little roadside locations by turning off the main highway and exploring. There are many modern recreational vehicle parks (including state, county and federal parks) with good facilities where you can obtain hook-ups for electrical, water and sewage connec- tions. Directories are published which describe these parks and the availability of services and hook-ups. On overnight or weekend trips, chances are you will prob- ably not fill up the sewage holding tanks, deplete the water or LP-Gas supply, or run down the batteries which supply the living area with 12 Volt DC current. On longer trips, when you have stayed where sewer connections and utility hook-ups were not available, it will be necessary to stop occasionally to empty the holding tanks and replenish the water and LP-Gas supply. Many gas stations have installed sanitary dumping stations. Publications are available which list these dumping stations. When stopped for the night the Monaco motorhome is built to be safely parked in any spot that is relatively level and where the ground is firm. Try to pick as level a parking spot as possible. Your facilities are with you and the motorhome is fully self-contained. The safety alert symbols of CAUTION or WARNING are “Personal Safety Instructions.” It is important to thoroughly read and understand these safety instructions where the symbols are displayed throughout the manual. Failure to comply with specific instructions may result in personal injury or death. Many instructions are required by National Safety Associations. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Only by ensuring your confidence and satisfaction with our products and CUSTOMER services can we have continued success as a manufacturer of motorhomes. We RELATIONS believe a good relationship with our customers is just as important as improving the technical excellence of our products. Your authorized dealer is pleased to help you with instructions about your motorhome and to offer service when you need it. If problems remain after you have consulted your dealer you are invited to contact our Consumer Affairs Department. Please have all pertinent information (serial numbers, model number, etc.) when calling. We will work with the dealer and see that every attempt to resolve the matter is made. Customer Service Department Monaco Coach Corporation 91320 Coburg Industrial Way Coburg, Oregon 97408 877-466-6226 SIGNATURE SERIES 1•8 Information & Warranty --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- REPORTING If you believe that your motorhome has a defect which could cause a crash SAFETY DEFECTS or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Monaco. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of motorhomes, it may order a recall or remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Monaco. To contact NHTSA you may either call the Auto Safety Hot line toll-free at 1-800-424-9393 (or 1- 202-366-0123 in Washington DC area) or write to: NHTSA 400 Seventh Street US Department of Transportation Washington, DC 20590 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- TAKING DELIVERY Your