The framework for effective delivery of school psychology services: a practice guide for psychologists and school leaders APS Professional Practice September 2016 Table of Contents Executive summary .............................................................................................................................................. 4 Introduction ............................................................................................................................................................. 5 Section 1: School psychology, a guide for school leadership .............................................................. 7 1.1 School psychologist qualifications and registration ............................................................... 7 1.2 Professional indemnity insurance .................................................................................................. 8 1.3 The skills of psychologists who work in schools ...................................................................... 8 Section 2: Professional obligations in the workplace ............................................................................ 9 2.1 Competence ............................................................................................................................................. 9 2.2 Dual professions .................................................................................................................................... 9 2.3 Conflict of interest ................................................................................................................................ 9 Section 3: A model for effective practice ..................................................................................................10 3.1 Direct service .........................................................................................................................................10 3.2 Indirect service ......................................................................................................................................11 3.3 Whole school service .........................................................................................................................11 Section 4: Professional practice, a guide for psychologists in schools .........................................13 4.1 Ethical obligations ...............................................................................................................................13 4.2 Informed consent: student ..............................................................................................................13 4.3 Informed consent: parent or guardian .......................................................................................14 4.3.1 Who has parent responsibility to provide consent? .............................................................14 4.3.2 How long does informed consent last?......................................................................................15 4.4 Self-referral .............................................................................................................................................15 4.5 Information sharing ...........................................................................................................................15 4.6 Blanket consent ....................................................................................................................................16 Section 5: Ethical obligations .........................................................................................................................17 5.1 Limits to confidentiality ....................................................................................................................17 5.2 Access to school psychologist files ...............................................................................................17 5.3 The two-part client record ...............................................................................................................18 5.4 Psychologist obligations versus school obligations ..............................................................19 5.5 Who is the client? ................................................................................................................................20 5.6 Psychologists and multidisciplinary teams ..............................................................................20 5.7 Dual service provision by psychologists .....................................................................................21 5.8 Client access to information ...........................................................................................................21 Copyright © 2016 Section 6: Practice issues for psychologists in schools ........................................................................22 6.1 Psychologist session notes and record keeping ......................................................................22 6.2 Ethical and legal obligations and record keeping ..................................................................22 6.3 Guiding principles for report writing ..........................................................................................23 6.4 Assessment of school age students ............................................................................................24 6.5 Classroom observations and group work ..................................................................................24 6.6 Schools and Medicare items for psychological services ......................................................24 6.7 Transfer of student confidential information ..........................................................................25 6.8 Subpoenas and legal requests for student files .....................................................................26 6.9 Legal requests for disclosure of test data and test material .............................................26 6.10 Mandatory reporting obligations .................................................................................................26 6.11 Online psychological services and therapy ...............................................................................27 6.12 Cultural competence..........................................................................................................................28 6.13 Working with interpreters ...............................................................................................................28 Section 7: Requirements for effective professional practice in schools .......................................29 7.1 Definition of roles and responsibilities and the need for a school psychology policy .................................................................................................................................29 7.2 Clarity regarding referral processes .............................................................................................29 7.3 Adequate record keeping and file storage facilities ..............................................................29 7.4 Access to peer consultation and professional supervision ................................................29 7.5 Opportunities for professional development ..........................................................................30 7.6 Registration requirements ...............................................................................................................30 7.7 School psychologist-to-student ratio ..........................................................................................30 7.8 Provision of resources ........................................................................................................................31 Section 8: Conclusion ........................................................................................................................................32 Appendix 1: Frequently asked questions ..................................................................................................33 Appendix 2: Complex dilemmas for psychologists providing service to schools .....................38 Appendix 3: Complex dilemmas for psychologists providing assessments in schools .........40 Appendix 4: Continuing Professional Development for psychologists and school leaders ...................................................................................................................43 Useful links .............................................................................................................................................................45 References .............................................................................................................................................................45 psychology.org.au 3 Executive summary This framework provides guidelines for the provision of effective psychological services in schools. It explains the basic principles and standards by which effective services can be delivered, and offers practical strategies for the delivery of psychological services to students in government and non-government education settings. It has been prepared by the Australian Psychological Society (APS) for use by psychologists, employers of psychologists and policy makers within government, Catholic and independent schools. The APS is the peak professional association for psychologists in Australia and a significant number of APS members are psychologists who work in school settings.