IFLA Volume 42 Number 2 June 2016 IFLA Contents Editorial Libraries: A Call to Build the Action Agenda 83 Donna Scheeder and Steve Witt Articles American libraries in 2016: Creating their future by connecting, collaborating and building community 85 Kathy Rosa and Tom Storey Librarians and crises in the ‘old’ and ‘new’ South Africa 102 Archie Leonard Dick Information centers and socioeconomic development in MENA: Finding a quantitative relationship 109 Patricia A. Wand ‘A world with universal literacy’: The role of libraries and access to information in the UN 2030 Agenda 118 Fiona Bradley Student attitudes towards library usage and sources at a Turkish university 126 Leanna Fry Innovating access to ETH-Library’s Thomas Mann Archive: A project report 134 Michael Gasser The twain shall meet: 10 years of evolution and innovation at Library and Archives Canada 140 Guy Berthiaume and Sandra Nicholls Abstracts 146 Aims and Scope IFLA Journal is an international journal publishing peer reviewed articles on library and information services and the social, political and economic issues that impact access to information through libraries. The Journal publishes research, case studies and essays that reflect the broad spectrum of the profession internationally. To submit an article to IFLA Journal please visit: http://ifl.sagepub.com IFLA Journal Official Journal of the International Federation of Library Associations and Institutions ISSN 0340-0352 [print] 1745-2651 [online] Published 4 times a year in March, June, October and December Editor Steve Witt, University of Illinois at Urbana-Champaign, 321 Main Library, MC – 522 1408 W. Gregory Drive, Urbana, IL, USA. Email: [email protected] Editorial Committee Rafael Ball, ETH-Bibliothek, Zurich, Switzerland. Email: [email protected] Barbara Combes, School of Information Studies, Charles Sturt University, Wagga Wagga, NSW Australia. Email: [email protected] Marı´a del Ca´rmen Dı´ez Hoyo, Spain. Email: [email protected] Ben Gu, National Library of China, Beijing, People’s Republic of China. Email: [email protected] Dinesh Gupta, Vardhaman Mahaveer Open University, Kota, India. Email: [email protected]/[email protected] Mahmood Khosrowjerdi, Allameh Tabataba’i University, Tehran, Iran. Email: [email protected]/[email protected] Jerry W. Mansfield (Chair) Congressional Research Service, Library of Congress, Washington, DC. Email: [email protected] Ellen Ndeshi Namhila (Governing Board Liaison) University of Namibia, Windhoek, Namibia. Email: [email protected] Seamus Ross, Faculty of Information, University of Toronto, Toronto, Canada. Email: [email protected] Shali Zhang, University of Montana, Missoula, Montana, United States. Email: [email protected] Publisher SAGE, Los Angeles, London, New Delhi, Singapore, Washington DC and Melbourne. Copyright © 2016 International Federation of Library Associations and Institutions. 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IFLA Editorial International Federation of Library Associations and Institutions 2016, Vol. 42(2) 83–84 Libraries: A Call to Build the Action ª The Author(s) 2016 Reprints and permission: Agenda sagepub.co.uk/journalsPermissions.nav DOI: 10.1177/0340035216651227 ifl.sagepub.com Donna Scheeder President, IFLA, the Hague, Netherlands Steve Witt University of Illinois Urbana-Champaign, Champaign, IL, USA From April sixth through the eighth of 2016, Donna of the change agenda for our libraries and our Scheeder hosted her first IFLA President’s in Toronto profession. Canada. Over 80 leading thinkers from the informa- The first level of the change agenda is the personal tion world gathered together to begin building the level. What skills and competencies do we need to change agenda for libraries and our profession. This continue to be successful in the 21st century? Librar- meeting was a logical result of the 2013 IFLA Trend ians must embrace continuous individual learning to Report (IFLA, 2013) that identified five key trends in keep their skills up to date and relevant. Sometimes society that have a major impact on libraries and the this means that we must let go of old ways of doing profession. These trends are: things, no matter how comfortable we find them. The personal competencies agenda means change for New Technologies will both expand and limit library education as well. What do our library educa- who has access to information. tors need to do to insure they are providing our Online Education will democratize and disrupt libraries and other organizations with professionals global learning. who are equipped to provide the transformational ser- The boundaries of privacy and data protection vices that will keep our libraries and profession will be redefined. strong? During the meeting, we asked some very Hyper-connected societies will listen to and important questions, and we must continue to pursue empower new voices and groups. the answers and to try new ways of ensuring that our The global information environment will be schools are free to pursue innovation in the service of transformed by new technologies. (IFLA, education. 2013) The second level is institutional change, which involves building the change agenda for our organi- Trends represent change. While change may be zations. What will our communities need? What is the threatening, it also provides great opportunities. There change agenda for libraries, archives and the organi- are two choices when faced with change. Libraries zations they serve? We heard many answers to those and our profession can either create the change we questions, especially during the panels and discussion want, or we can do nothing and be forced to live in around public libraries, Revolution in On-line Learn- a world created by other more forward thinking inter- ing and the panel on Opportunities for the Future. ests, which may not represent our ideals and values. Speakers and discussants observed that in some places The keynote speakers at the President’s meeting types of libraries are converging. Former IFLA pres- urged the participants to adapt and renew. To quote ident Claudia Lux reported that the new library in President Obama, ‘‘we must be the change we want to see.’’ At this meeting, participants started down that Corresponding author: path by doing what we do best, sharing knowledge Steve Witt, Center for Global Studies, University of Illinois and insights and our own best practices. Panelists Urbana-Champaign, Champaign, IL 61820, USA. stimulated our thinking about the four components Email: [email protected] 84 IFLA Journal 42(2) Qatar will be the national library, an academic The Toronto meetings taught participants that there research library and a public library all combined in is a lot of excellent work going on right now to adapt one. John Szabo and Vickery Bowles discussed their and renew our libraries and our profession. There is a libraries transformation to vital learning and creation danger, however, of preaching to the choir. There is a spaces for their communities where patrons create as sharing of success stories and networking so that well as consume culture. future innovations can easily be replicated by others. Judging by this meeting and engagement with col- This is all very laudable and is an excellent response leagues around the world, it is clear that there is no to the societal changes that offer many challenges and shortage of innovation and action in libraries. What is opportunities to libraries. Moving forward, the profes- an issue however is that not every library is aligning sional community needs to include libraries not with the needs of their community and not every represented at meetings such as Toronto. The IFLA library has a clear vision of what they need to be in community needs to ensure that the excellent work the future. This raises some important issues. supporting the institutional change agenda gets dis- The third and fourth areas of change are at the tributed to the broader library community. national and global policy levels. What barriers exist To have real impact, the work in meetings and for libraries that are preventing them from meeting conference halls, publications such as the IFLA Trend the needs of their communities? Intellectual property, Report, and change initiatives need to become part of trade agreements, internet governance issues, and a wider social movement within the profession.