National Network of Libraries of Medicine® (NN/LM®) RFP NLM-10-055-AN University of Utah Spencer S. Eccles Health Sciences Library 10 North 1900 East, Bldg. 589 Salt Lake City, UT 84112 Jean P. Shipman, Director Spencer S Eccles Health Sciences Library (801) 581-8771 Fax: (801) 581-3632 [email protected] Technical Proposal Final Proposal Revision April 5, 2011 Version 1: Technical Approach in response to award for Base RML Services and NTC Offeror’s Name: University of Utah Region Number Proposed: 4 Type of Proposal: Technical Statement of Work Area: NN/LM Services Table of Contents Technical Proposal Cost Information/Summary of Labor and Direct Costs ................................................. 3 Part I: Mission, Goals and Regional Services Plan ......................................................................................... 4 Regional Services Plan ................................................................................................................................... 5 Section A: Network Infrastructure ....................................................................................................... 21 A1 – Basic Services ......................................................................................................................... 22 A2 – Needs of Health Sciences Libraries ........................................................................................ 26 A3 – Manage the NN/LM MCR Network Membership .................................................................. 32 A4 – NN/LM MCR Regional Service Plan ........................................................................................ 40 A5 – Resource Libraries .................................................................................................................. 47 A6 – Emergency Preparedness & Buddy System ........................................................................... 51 A7 – Effective Communication....................................................................................................... 55 A8 – Regional Advisory Board ........................................................................................................ 76 A9 – Monitor and evaluate the Region's programs to assess their effectiveness ......................... 81 A10 – Participate in Tests, Usability Studies, and User Needs Assessments ................................. 87 A11 – E-Licensing Support ............................................................................................................. 91 A12 – Consultation on NLM and NN/LM Funding ......................................................................... 94 A13 – Promote Applications for NLM Grants ................................................................................ 96 A14 – Changing Role of Information Professionals ....................................................................... 99 A15 – Historical and Unique Materials ........................................................................................ 105 A16 – Training Facility .................................................................................................................. 108 Section B: Outreach Programs ........................................................................................................... 110 B1 – Outreach Programs Health Professionals and Public Health Workers ................................ 111 B2 – Consumers ........................................................................................................................... 138 B3 – Exhibits and Presentations at Meetings .............................................................................. 158 B4 – Information Technology and Policy Awareness ................................................................... 162 B5 – Technology Improvement .................................................................................................... 172 B6 – Project Funding and Administration .................................................................................... 179 B7 – Enhancements ..................................................................................................................... 183 Section C: Logic Models ...................................................................................................................... 186 Part II: Personnel ....................................................................................................................................... 205 Part III: Facilities, Resources and Institutional Commitment .................................................................... 315 Part IV: Appendices ................................................................................................................................... 342 Appendix A – Resource Library Descriptions ...................................................................................... 343 Appendix B – Memoranda of Understanding ..................................................................................... 359 Appendix C – MCR Educational Offerings .......................................................................................... 374 2 University of Utah TECHNICAL PROPOSAL COST INFORMATION/SUMMARY OF LABOR AND DIRECT COSTS DIRECT LABOR: Year 1 Year 2 Year 3 Year 4 Year 5 Labor Category (Hours) (Hours) (Hours) (Hours) (Hours) Total (Hours) (Title and Name-- use additional pages as necessary) Jean Shipman, Director 208 208 208 208 208 1040 Claire Hamasu, Associate 2080 2080 2080 2080 2080 10400 Director John Bramble, Utah 2080 2080 2080 2080 2080 10400 Membership Liaison Sharon Dennis TBA, 2080 2080 2080 2080 2080 10400 Technology Coordinator Suzanne Sawyer, Project 2080 2080 2080 2080 2080 10400 Coordinator Sandy Drollinger, Financial 1040 1040 1040 1040 1040 5200 Analyst Camille Salmond, 208 208 208 208 208 1040 DOCLINE Liaison Susan Roberts, Technology 832 832 832 832 832 4160 Associate 10609 10609 10609 10609 10609 53045 Total Hours 9776 9776 9776 9776 9776 48880 DIRECT LABOR COST: 425,045 448,111 461,555 475,401 489,665 2,299,778 MATERIAL COST: - - - - - - TRAVEL COST: 24,204 84,934 87,482 90,106 92,809 379,535 SUPPLIES: 13,460 24,152 24,876 25,624 26,391 114,503 COMMUNICATION: 10,030 15,480 15,943 16,423 16,914 74,790 REPRODUCTION: 720 750 773 795 818 3,856 CONSULTANTS: - - - - - - SUBCONTRACTS: 698,115 1,103,809 1,136,923 1,171,031 1,206,162 5,316,040 OTHER (Misc Expenses) 4,150 21,150 21,786 22,438 23,112 92,636 TOTAL DIRECT COST: 1,175,724 1,698,386 1,749,338 1,801,818 1,855,871 8,281,137 Specific Instructions: 1. Do not include any individual salary information 2. Do not include any indirect cost or fee. 3. Do not submit the total amount of proposal. 4. Submit this information as a portion of the Technical Proposal. 3 University of Utah Part I: Mission, Goals and Regional Services Plan 4 University of Utah Part I: Mission, Goals, and Regional Services Plan Regional Services Plan Mission The mission of the National Network of Libraries of Medicine (NN/LM) is to advance the progress of medicine and improve the public health by: 1) providing all U.S. health professionals with equal access to biomedical information and, 2) improving the public's access to information to enable them to make informed decisions about their health. The program is coordinated by the National Library of Medicine and carried out through a nationwide Network of health science libraries and information centers.1 For the National Network of Libraries of Medicine, MidContinental Region (NN/LM MCR), the mission and organization of the NN/LM constitutes the best strategy to assure that there is no information disparity for health professionals and the public. The quality of health care delivered and of health care decisions made is absolutely dependent on access to quality health information resources and services. It is through the National Network that this access is assured. NN/LM Goals The three goals established by the National Library of Medicine will provide the action plan for the region. In addition, the NN/LM MidContinental Region (MCR) has added a fourth goal to support the assessment and evaluation activities that identify the effectiveness of the NN/LM MCR. The goals for our regional services plan are: • Develop collaborations among Network members and other organizations to improve access to and sharing of biomedical information resources throughout the nation; • Promote awareness of, access to, and use of biomedical information resources for health professionals and the public, with a particular emphasis on contributing to Healthy People 2020 (http://www.healthypeople.gov/HP2020/); • Develop, promote, and improve electronic access to health information by Network members, health professionals, and organizations providing health information to the public; and • Understand how the products and services of the NN/LM and NLM contribute to improved access to health information by health professionals, and the public. 1 Department of Health and Human Services, National Library of Medicine. RFP NN/LM 2011-2016 Attachment 1: Statement of Work. [Internet] 2010 Mar 5. Available from: https://www.fbo.gov/index?s=opportunity&mode=form&id=101d833702f40eb703f7d7432066f171&tab=core&_cvi ew=1 5 University of Utah Part I: Mission, Goals, and Regional Services Plan Who We Are The Spencer S. Eccles Health Sciences Library at the University of Utah will serve as the Regional Medical Library for the MidContinental Region. Spencer