1 This Page Intentionally Left Blank 2 Table of Contents Page Table of Contents ............................................................................................................... 3 List of Tables ...................................................................................................................... 6 List of Figures ..................................................................................................................... 7 Chapter 1: Introduction ....................................................................................................... 9 1.1.0 Purpose of SRTP ............................................................................................. 10 1.2.0 Overview of SRTP ............................................................................................ 11 1.3.0 Summary of Existing Transit System ................................................................ 14 1.3.1 FAX and Handy Ride Mission Statements ........................................................ 16 1.3.2 Public Transportation Policy Directions ............................................................ 16 1.3.3 FAX Strategic Plan ........................................................................................... 18 1.3.4 Organization ..................................................................................................... 24 Chapter 2: System Description ......................................................................................... 27 2.1.0 History of Fresno’s Transit Service ................................................................... 27 2.2.0 Bus Transit ....................................................................................................... 28 2.2.1 Bus Services .................................................................................................... 28 2.2.2 Bus Fleet .......................................................................................................... 36 2.3.0 Accessible Transit Service ............................................................................... 37 2.3.1 Americans with Disabilities Act ......................................................................... 38 2.3.2 Accessible Bus Service .................................................................................... 38 2.3.3 ADA Paratransit Services ................................................................................. 39 2.4.0 Transit Maintenance Program .......................................................................... 39 2.5.0 Transit Passenger Facilities ............................................................................. 42 2.5.1 Transit Improvements and Amenities ............................................................... 42 2.6.0 Fare Structure .................................................................................................. 44 2.7.0 Customer Services ........................................................................................... 45 2.7.1 Internet ............................................................................................................. 45 2.7.2 Public Information Programs ............................................................................ 45 2.7.3 Transit Safety and Security Program ................................................................ 47 2.7.4 Special Community Services ............................................................................ 48 3 2.8.0 Integration of Transportation and Land Use ..................................................... 48 2.8.1 Development Review Program ......................................................................... 49 Chapter 3: Transit Service Improvement Program ............................................................ 51 3.1.0 Introduction ....................................................................................................... 51 3.2.0 Recent Improvements to Current Services ....................................................... 59 3.2.1 Unfunded Transit Needs: .................................................................................. 60 3.2.2 Route Evaluation Process ................................................................................ 63 3.2.3 Key Transit System Performance Indicators .................................................... 63 3.3.0 Service Justification .......................................................................................... 89 3.3.1 Bus Service Expansion Program ...................................................................... 90 3.4.0 Recent Planning Activities ................................................................................ 91 Chapter 4: Financial Plan .................................................................................................. 95 4.1.0 Introduction ....................................................................................................... 95 4.2.0 Capital Program ............................................................................................... 95 4.2.1 Revenue Vehicles and Vehicle Equipment ....................................................... 96 4.2.2 Support Vehicles .............................................................................................. 99 4.2.3 Passenger Facilities Expansion and Rehabilitation ........................................ 100 4.2.4 Total Capital Program ..................................................................................... 101 4.4.0 Financial Summary and Reserve Projections ................................................. 119 Chapter 5: City of Clovis SRTP ....................................................................................... 121 5.1.0 Purpose of SRTP ........................................................................................... 121 5.1.1 Summary of Existing Transit System .............................................................. 121 5.1.2 Public Transportation Policy Directions .......................................................... 122 5.1.3 Strategic Plan ................................................................................................. 122 5.1.4 Organization of City of Clovis ......................................................................... 127 5.2.0 Introduction to Clovis Transit System ............................................................. 127 5.2.1 Bus Service .................................................................................................... 128 5.2.2 Bus Transit ..................................................................................................... 129 5.2.3 Bus Fleet ........................................................................................................ 130 5.2.4 Accessible Bus Service .................................................................................. 130 5.2.5 Transit Maintenance Program ........................................................................ 130 5.2.6 Fare Structure ................................................................................................ 130 4 5.2.7 Integration of Transportation and Land Use ................................................... 134 5.2.8 Development Review Program ....................................................................... 134 5.3.0 Key Transit System Performance Indicators .................................................. 135 5.4.0 Capital Financial Plan ..................................................................................... 144 Appendices ..................................................................................................................... 147 Appendix A: Caltrans Public Transportation, Ridesharing, Park-and-Ride and Bicycle Policies ........................................................................................................................... 149 Appendix B: Elderly and Disabled Service Considerations ............................................. 152 Appendix C: Title VI Compliance .................................................................................... 155 Appendix D: Vehicle Fleet Replacement Schedules ....................................................... 157 Appendix E: Glossary ..................................................................................................... 159 5 List of Tables Table 2.1 FCMA Population Trend ................................................................................................. 28 Table 2.2 Service Providers in the FCMA in 2019 .......................................................................... 35 Table 2.3 FAX Fleet Inventory ........................................................................................................ 37 Table 2.4 FAX Maintenance Schedule ........................................................................................... 41 Table 2.5: FAX Fare Structure ........................................................................................................ 45 Table 3.1: System Comparison – Cost-Effectiveness National Transit Database FY2017 ............ 64 Table 3.2: FAX Summary of Key Operational Indicators by Route ................................................. 69 Table 3.3: FAX Route Ranking July 2017 - June 2018 ................................................................... 73 Table 3.4: FAX Saturday Service Indicators July 2017 to June 2018 ............................................. 74 Table