Vee Quiva HOTEL & CASINO

Vee Quiva HOTEL & CASINO

INSTRUCTIONS THE PDF NEWSLETTER FILE IS BEING DISPLAYED ON FULL SCREEN VIEW, TO EXIT THE FULL SCREEN VIEW PRESS THE ESC KEY, TWO ARROW BUTTONS FOR NEXT PAGE AND PREVIOUS PAGE ARE BEING USED AT THE BOTTOM OF EVERY PAGE. TO START CLICK ANYWHERE ON THE PAGE. ESC Press key to exit full screen view Press key to go to next page Press key to go to previous page March 2013 In this issue... A Monthly Publication for the Team Members of Gila River Casinos. CEO’s Message | Cornell visits WHP | Store Names Announced | 2013: The Year of Legendary Service | Ditka’s Comes to VQ D-backs Visit WHP | Community Corner | Excellence Award Winners | Team Performance Award Winners | Word Search MESSAGE FROM THE CEO JOHN J. JAMES Construction is coming along perfectly and everyone is excited to see the progress being made every day. The Cornell Visits parking garage, casino and hotel are all up and construction WilD Horse Pass Hotel & Casino crews are making great progress on the interior. The entertainment options at the new Vee Quiva Hotel & Casino are going to be fabulous. The casino floor, bingo hall and poker room are really beginning to take shape and it is going to be an amazing addition to the Gila River Casinos family. Cornell University is an Ivy League research Team Members, The July opening date will be here before we know it and I university with a reputation for excellence in many want to thank everyone for their teamwork and dedication in fields of study. In 1922 Cornell created the first I had the chance to visit Vee Quiva Hotel & collegiate program in hospitality management. The helping to get this project completed. Casino in February as we shot the newest video School of Hospitality Leadership is today regarded blog for Get Current. The video is posted on the as the world leader in the field and includes the Hotel Leadership Development Program. Students TeamWorks intranet site. If you haven’t seen it Sincerely, John J. James from the program recently visited Wild Horse yet I encourage you to check it out. Pass Hotel & Casino to view operations of a Native American gaming facility. The Year of LegenDary SERVice If you haven’t seen the movie Kung Fu Panda yet, the Store Names character Tai Lung is “adopted” by Master Shifu and he eventually becomes the best that ever was in martial arts - just like you being one of the best in the nation Announced according to Trip Advisor and Market Metrix. But over Phoenix Premium Outlets has announced some of the time, Shifu was SO proud of his disciple that he didn’t see that Tai Lung was taking the wrong path …and stores that will fill the 360,000 square foot property didn’t take steps to correct it. In short, if our goal is to opening next to Wild Horse Pass Hotel & Casino. Once continually improve and become the “Dragon Warriors” completed, the shopping center will include 90 stores, of guest service, there are two simple, specific areas that multiple food outlets and a path for foot and shuttle need to be addressed so we’re all on track to being traffic linked to Wild Horse Pass Hotel & Casino. legendary: 1) RESPONDING TO “ENVIRONMENTAL” The grand opening is scheduled for 9:00 am on CONCERNS (i.e. displeasure about a physical aspect of the Thursday, April 4th. environment here, such as: Temperature, Ventilation, Sense of Security, etc). The best reply to guests from our Stores include: team members on the floor is something like: “I agree. Adidas The Finish Line Max Studio I’ll locate the Manager On Duty right away and see what Aldo Fossil Merrell can be done.” - in a genuine tone. Show sympathy. Make Banana Republic Fragrance Outlet Michael Kors the issue yours. Take action …even if you know what the Brooks Brothers Gap Factory Store Naturalizer MOD will say. 2) AVAILABILITY OF TEAM MEMBERS ON THE Calphalon Kitchen Outlet Gold Toe Nike FLOOR (i.e. guests sense that there is nobody around to Calvin Klein Guess Nine West help with a slot machine mechanical issue, to bring them Charlotte Russe Haggar Clothing Co. Old Navy Outlet a drink, resolve a player’s club or security issue, etc). The Children’s Place Outlet Hartstrings Perfumes 4 U The best thing we can do is increase our Coach Helzberg Diamonds Perry Ellis visibility with proactive teamwork. Coach Men’s Hugo Boss Factory Store Polo Ralph Lauren Factory Store Sunglass Hut We’re all connected and departments Columbia Sportswear Izod Puma Tommy Bahama count on each other to make their Converse It’Sugar Reebok Tommy Hilfiger peers shine. So, be sure to always Crabtree & Evelyn Jockey Rockport Under Armour set each other up for success. BCBG Max Azria Jones New York Saks Fifth Avenue Off 5th Van Heusen By simply addressing these two DKNY Kitchen Collection Samsonite Volcom areas, there’s no doubt that our Dressbarn Levi’s Shoe Palace Watch Station International guest service will continue Elie Tahari Lids Saucony Wilsons Leather Famous Footwear Outlet Luggage Factory Sperry Top-sider to be legendary. Ditka’s comes to Vee Quiva Hotel & Casino Vee Quiva Hotel & Casino got some great news in February. Ditka’s Steak House was selected as the featured restaurant at the new property. Ditka’s takes its name from legendary head football coach Mike Ditka who led the Chicago Bears to Super Bowl victory in 1985. It has built a reputation for incredible food and service and will be a great fit at Vee Quiva Hotel & Casino. The other restaurants announced for Vee Quiva Hotel & Casino are: Panda Express, Fat Burger, Dunkin’ Donuts and Los Reyes De La Torta (featured on Man vs. Food). Vee QUIVA Hotel & Casino Job Fair VISIT The Tribal Employment and Rights Office (TERO) and Ovations WILD HORSE PASS Food & Beverage Management will hold the first job fair for the Vee Quiva Hotel & Casino on Friday, March 15th. From 10:00 am to 4:00pm members of the Gila River Indian Community may apply for positions including; Cook, Dish Machine Operator, Steward and Busser at the Ovations Trailer Office at Vee Quiva Casino. INTERVIEWS & JOB OFFERS ON THE SPOT! The Arizona Diamondbacks visited Wild Horse Pass Hotel & Casino on Friday, February 8th. Pitchers David Hernandez, Josh Collmenter and Patrick Corbin joined outfielder Adam Eaton to sign autographs and take pictures with fans of all ages. EXcellence AwarD winners Team Performance AwarDS FOR THE MONTH OF febrUary for the Month of FEBRUARY Casino Marketing Georgene Perkins WHP Kondwani Johnson VQ Victor Rios Jr. WHP Casino Games - Bingo Michael Track VQ Carl Rusaw WHP Michael Ellsworth LB Daili Lister VQ Annette Santos WHP Veronica Rhodes VQ Cheryl Setoyant WHP Casino Games - Table Games David Miranda LB Justin Silas WHP Stephen Brankin Jr. LB Johanny Aguiar LB Marcianna Daley WHP Casino Games - Table Games Irene Somegustava LB LaVita Bedonie VQ Marlene Ramirez LB Security Casino Games - Table Games Kevin Ngai LB Shannon Gill VQ Ali Soleimanieh WHP Marketing - Players Club Operations Slot Technical Angelina Ledesma WHP Housekeeping Fernando Rivera LB Velma York LB Clara Juan WHP Melba Scott LB Verena Sundust WHP Steven Munos LB Security Benjamin De Mayo WHP Jenitha Stevens VQ Mark Sayk LB Orpha Justin WHP Johnny Tribiana LB Mark Mack WHP Mallory Manuel WHP Find the word clues by reading the stories in this month’s River Spirit and send the secret word to Justin Sullivan in Public Relations for a chance to win a pair of movie tickets. Just be sure to include your name, department, extension and your location to be eligible to win. One winner from each property will be drawn each month. Good Luck! Last month’s winners: Ivan Gortarez – VQ Brian Schenk – WHP Weda Garcia – LB Must be a current GRGE/Ovations Team Member to participate. 1 2 3 4 5 Use the letters in the highlighted 6 boxes to spell the secret word. 7 1 This is the featured restaurant at the Vee Quiva Hotel & Casino 2 One of VQ’s new restaurants was featured on this show 3 This restaurant will be included at the New Vee Quiva Hotel & Casino and is also located at Wild Horse Pass Hotel & Casino 4 This Tribal employment group will team with Ovations on the VQ job fair in March 5 Phoenix Premium Outlets is scheduled to open in this month 6 This University visited Wild Horse Pass in February 7 Mike Ditka coached this team to the Super Bowl.

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