NKANGALA DISTRICT MUNICIPALITY pg. 1 REVISED ANNUAL REPORT TEMPLATE ............................................................................................................ 5 CHAPTER 1 – MAYOR’S FOREWORD AND EXECUTIVE SUMMARY ............................................................... 6 COMPONENT A: MAYOR’S FOREWORD ......................................................................................................... 6 1.1 MAYOR’S FOREWORD ........................................................................................................................ 6 COMPONENT B: EXECUTIVE SUMMARY ...................................................................................................... 10 1.2 MUNICIPAL MANAGER’S OVERVIEW ............................................................................................... 10 1.3 NATURAL RESOURCE ....................................................................................................................... 17 1.4 FINANCIAL SERVICES ....................................................................................................................... 17 1.5 ORGANISATIONAL DEVELOPMENT PERFORMANCE .................................................................... 22 1.6 AUDITOR GENERAL REPORT ........................................................................................................... 23 1.7 STATUTORY ANNUAL REPORT PROCESS ..................................................................................... 23 CHAPTER 2 – GOVERNANCE ............................................................................................................................ 25 COMPONENT A: POLITICAL AND ADMINISTRATIVE GOVERNANCE ......................................................... 25 2.0 GOVERNANCE STRUCTURE ............................................................................................................ 25 2.1 POLITICAL GOVERNANCE STRUCTURE ......................................................................................... 26 2.2 ADMINISTRATIVE GOVERNANCE STRUCTURE ............................................................................. 33 COMPONENT B: INTERGOVERNMENTAL RELATIONS ............................................................................... 37 2.3 INTERGOVERNMENTAL RELATIONS ............................................................................................... 37 COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION ........................................................... 41 2.4 PUBLIC ACCOUNTABILITY AND PARTICIPATION ........................................................................... 41 2.5 IDP PARTICIPATION AND ALIGNMENT ............................................................................................ 44 COMPONENT D: CORPORATE GOVERNANCE ............................................................................................ 45 2.6 RISK MANAGEMENT .......................................................................................................................... 45 2.7 ANTI CORRUPTION AND FRAUD ...................................................................................................... 48 2.8 SUPPLY CHAIN MANAGEMENT ........................................................................................................ 50 2.9 BY –LAWS ........................................................................................................................................... 52 2.10 WEBSITES .......................................................................................................................................... 53 2.11 PUBLIC SATISFACTION ON MUNICIPAL SERVICES ....................................................................... 53 CHAPTER 3 – SERVICE DELIVERY PERFORMANCE ...................................................................................... 55 3.0. INTRODUCTION ................................................................................................................................. 55 COMPONENT A: BASIC SERVICES ............................................................................................................... 55 3.1. WATER PROVISION ........................................................................................................................... 56 3.2 WASTE WATER (SANITATION) PROVISION ..................................................................................... 60 3.3 ELECTRICITY ...................................................................................................................................... 62 3.4 WASTE MANAGEMENT ...................................................................................................................... 62 3.5 FREE BASIC SERVICES AND INDIGENT SUPPORT ........................................................................ 62 Municipality | REVISED ANNUAL REPORT TEMPLATE 2 COMPONENT B: ROAD TRANSPORT ............................................................................................................ 63 3.6 ROAD AND STORM WATER .............................................................................................................. 63 3.7 TRANSPORT ....................................................................................................................................... 66 COMPONENT C: PLANNING AND DEVELOPMENT ...................................................................................... 67 3.8 PLANNING DEVELOPMENT ............................................................................................................... 67 3.9 LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKET PLACES) ................. 68 COMPONENT D: COMMUNITY AND SOCIAL SERVICES ............................................................................. 73 3.10 LIBRARY .............................................................................................................................................. 73 3.11 CHILD CARE; AGED CARE; SOCIAL PROGRAMMES ...................................................................... 73 COMPONENT E: ENVIRONMENTAL PROTECTION ...................................................................................... 78 3.12 INTRODUCTION TO ENVIRONMENTAL PROTECTION ................................................................... 78 COMPONENT F: HEALTH ............................................................................................................................. 102 3.13 HEALTH ............................................................................................................................................. 102 COMPONENT G: SECURITY AND SAFETY ................................................................................................. 102 3.14 FIRE SERVICES ................................................................................................................................ 102 3.15 DISASTER MANAGEMENT .............................................................................................................. 103 COMPONENT H: SPORT AND RECREATION .................................................. Error! Bookmark not defined. 3.16 SPORTS AND RECREATION ........................................................................................................... 107 COMPONENT I: CORPORATE POLICY OFFICES AND OTHER SERVICES .............................................. 108 3.17 EXECUTIVE COUNCIL...................................................................................................................... 108 3.18 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES ................................... 108 3.19 TRADE AND INVESTMENT PROMOTION WITHIN THE DISTRICT ................................................ 109 COMPONENT J: 2018/2019 ANNUAL PERFORMANCE REPORT ............................................................... 110 (PERFORMANCE REPORT PART II) ........................................................................ Error! Bookmark not defined. COMPONENT A: INTRODUCTION TO THE MUNICIPAL PERSONNEL ...................................................... 112 4.1 EMPLOYEES TOTAL, TURNOVER AND VACANCIES .................................................................... 112 COMPONENT B: MANAGING THE MUNICIPAL WORKFORCE ................................................................... 114 4.2 POLICIES .......................................................................................................................................... 114 4.3 INJURIES, SICK AND SUSPENSIONS ............................................................................................. 120 4.4 PERFORMANCE REWARDS ............................................................................................................ 121 COMPONENT C: CAPACITATING THE MUNICIPAL WORKFORCE ........................................................... 123 4.5 SKILLS DEVELOPMENT AND TRAINNING ...................................................................................... 123 COMPONENT D: MANAGING THE WORKFORCE EXPENDITURE ............................................................ 126 Municipality | REVISED ANNUAL REPORT TEMPLATE 3 4.6 EMPLOYEE EXPENDITURE ............................................................................................................. 126 APPENDICES..................................................................................................................................................... 140 APPENDIX A – COUNCILLORS; COMMITTEE ALLOCATION