November 14, 2019 HIGHLIGHTS Salute to Veterans Edition WaterFire Salute to Veterans NUWC CO Visits Veterans Home in Bristol RSVP Now for Holiday by the Bay Concert Preventing Seasonal Influenza Navy Christens USNS Newport Inside This Issue Around the Station 2-6 At the Clinic 7-8 Meat & Potatoes 9 MWR 10 Now Hear This 10-11 Around the Fleet 13 Graphic illustration by Kalen Arreola Veterans News 15-17 1 AROUND THE STATION ... Providence WaterFire Salute to Veterans Veterans Day celebrations began officers from the Navy Supply Corps Veterans, their families and those early this year with the 7th annual School and, most importantly, one still serving. WaterFire Salute to Veterans on hundred torch-bearers who Nov. 4 in Providence. The event surrounded the basin with flames kicked off with a ceremony on the signifying the commitment of those steps of the R.I. Statehouse that who serve and have served. included special guest remarks by 1st Navy Band N.E. joined by the Sgt. Dora Vasquez, USA (ret), an Governor’s Own 88th Army Band airborne qualified expert interrogator performed an exceptional who is also a graduate of the Army’s combination of Patriotic songs and grueling Survival, Evasion, marches for the audience that Resistance and Escape (SERE) culminated with the service songs. course in Ft. Bragg, N.C. In addition to the ceremony, the This years WaterFire’s theme music and the impressive lighting of focused on women in the services the basin area, there were dozens of and included a Women’s Veteran specialty vendors and veteran display telling the story of female support organizations to provide service as it evolved from something for everyone and raise administrative and medical roles up awareness and appreciation for to the present day combat service women. The statehouse ceremony also included ceremonial oath of enlistments for the Army and Air Force National Guard, administered by Maj. General Christopher Callahan, The Adjutant General for Rhode Island and Marines, Navy and U.S. Coast Guard recruits ceremonially sworn in by Capt. Nick Rapley, Commanding Officer of the Navy Supply Corps School. All of the young men and women ceremonially sworn in will be shipping off for basic training or boot camp in the coming months. Following the speaking portion of the celebration, there was a procession to the basin area that included Gold Star Families, speakers, a contingent of NS Newport Public Affairs Office communicated to the public PAO Office Line: (401) 841-3538 first using the installation Base Condition Line: (401) 841-2211 social media outlets: E-Mail: [email protected] FB: Facebook.com/ NAVSTANewport Command and Staff Twitter: @NAVSTANEWPORTRI Capt. Ian L. Johnson, Commanding Officer Instagram: @navstanewportri Lisa Rama, Public Affairs Officer LinkedIn: LinkedIn.com/company/navstanewport Cmdr. Corey Barker, Public Affairs Officer DISCLAIMER: The Department of the Navy does not Kalen Arreola, Public Affairs Specialist endorse and is not associated with the non-federal entities in this publication. Operational and Exercise Impacts are often 2 AROUND THE STATION ... Have you done your housing surveys? WASHINGTON (NNS) -- Navy - work order (after every maintenance action and help quantify Installations Command (CNIC) maintenance action) the PPV partners’ timeliness, leaders call on to the residents and - annual resident satisfaction customer service response, and families using Public-Private (conducted anonymously by an quality of repair work completed. Venture (PPV) housing to do every independent third party) The annual resident satisfaction survey possible to help the command “In addition to the annual surveys are an anonymous way for pinpoint problems and solve them. housing satisfaction surveys, it is residents to provide overarching “Housing is a significant quality important for PPV residents to take feedback at how well PPV partners of life priority, and we are actively the spot surveys they receive if they are meeting residents’ expectations. monitoring how the changes we submit a maintenance request, or CEL & Associates, an independent make impact our residents,” noted Ed when they move in or out of PPV third party, administers the annual Cannon, Director of Fleet and Family housing,” said Ginny Greene, satisfaction survey on behalf of the Readiness at CNIC. CNIC’s Navy Privatized Housing Navy PPV partners -- Balfour Beatty, “We use multiple surveys to get branch manager. “We, the Navy and Clark, Hunt, Landmark, Lincoln, and your thoughts on various Patrician. The Navy and PPV housing interactions. Your property managers create survey responses provide us a detailed corrective action plans metric-driven means to based on the results of the improve the quality of our annual surveys. service,” said Cannon. “I “Survey responses are taken highly encourage all who incredibly seriously at all receive housing surveys to take levels of the chain of time and fill them out. Your command,” said Greene. honest feedback tells us how “Resident recommendations we are doing.” help us improve their Satisfaction surveys are an experience in their individual integral part of the CNIC’s neighborhood, but can also efforts to measure, understand affect the entire program, so and respond to the needs and that our larger Navy family can concerns of PPV housing benefit as a whole.” residents. Initiatives and Improvements “We read each comment Several of the initiatives and the trends we identify are recently implemented in PPV crucial in our efforts to support housing oversight were a result the fleet and provide ever- of feedback through the improving quality of service for our our PPV partners, are dedicated to various surveys. For example, the out warfighters and families,” Cannon making it as easy as possible for -of-cycle survey earlier this year added. “Resident feedback, both residents to provide feedback and noted the lack of transparency in the positive and negative, is a primary rectify any problems noted.” maintenance process. As a result, all tool we use to determine where the The move-in and move-out Navy PPV partners have developed Navy and the PPV partners are surveys focus on residents’ online portals and apps where getting it right and where we need to experience when entering and residents can submit and track focus more attention.” leaving the homes. Through these maintenance requests. PPV housing Four Types of Surveys surveys, Service members and residents can learn more about the Each survey contains tailored families are asked about the initial available apps through their PPV questions to provide actionable home and community condition, the housing managers. information on how to enhance the inspection and leasing process, the For more information about Navy housing program. Residents have the educational material provided, if Housing, go to www.cnic.navy.mil/ option to take four different types of their questions were answered, and if ffr/housing.html or visit your Navy surveys: they encountered any difficulties. Housing Service Center. - move-in The short work order surveys are - move-out focused on an individual 3 AROUND THE STATION ... Navy Wounded Warrior Program Visits NAVSTA Newport, Celebrates Warrior Care Month at Ney Hall Galley Commanding Officer Naval Station Newport Ian Johnson, Command Master Chief Patrick Tummins, and key staff members gathered together Nov. 12 at Ney Hall Galley for a cake cutting ceremony, in observance of national Warrior Care Month. Hull Maintenance Technician John Franco and Non-Medical Care Manager Lolita “Lollie” Merencillo, both from the Navy Wounded Warrior (NWW) program, came by to talk about the services offered to active duty “It is our sacred duty to personnel via this program. care, provide and advocate NWW is the for them, ensuring they can Navy and Coast lead the fullest lives Guard’s wounded Currently, more conditions – and injuries sustained in warrior support possible” - ADM Greenert than 4,000 shipboard, training or liberty program. It Sailors and accidents. provides Sailors, Coast To learn about enrollment, call Coast Guardsmen and their families a Guardsmen are enrolled in NWW, NWW’s 24/7 toll-free line, 855- beacon of hope through non-medical which is not limited to those with NAVY WWP (628-9997), email support following a serious illness or combat wounds. The program also [email protected] or injury. supports those with serious illnesses visit the program’s website at – both mental and physical www.navywounded warrior.com. 4 AROUND THE STATION ... NUWC CO Visits Veterans Home in Bristol BRISTOL, R.I. - In a heartfelt ceremony, Governor Gina M. Raimondo led the state's official Veterans Day proceedings to honor those who have served. Held at the Rhode Island Veterans Home, over 200 attendees heard remarks of appreciation from the Governor and other elected officials and sang songs to pay tribute to our nation's heroes. Kasim Yarn, the state's Director of Veterans Services, members of the Congressional delegation, and other state and local officials joined her for the event. "Rhode Island is a leader in recognizing the sacrifice of those who've served our great nation," said Governor Raimondo. "I'm proud to be here at this state-of-the-art facility Celebrating our veterans, NUWC Division Newport Commanding to honor the debt we owe our Officer, Captain Mike Coughlin served as the keynote speaker at the Veterans and reaffirm our Rhode Island Veterans Home. “During this Veterans Day, please commitment to them. Our Veterans pause to remember the sacrifices our Soldiers, Sailors, Airmen, deserve our gratitude and support for Marines and Coast Guardsmen have made in serving our Nation what they have given to us." where and when they were needed.” Captain Coughlin laid a wreath The day's observances began honoring all who have served. with a wreath laying at Bristol's Honor Roll earlier in the morning, service at the Veterans "We take a backseat to followed by a nondenominational Home's chapel.