Powering Global Connections Corporate Overview Updated 9/2018 Corporate Overview Updated 2/2021 Who We Are Our Mission FedEx Corporation will produce superior financial returns for its shareowners by providing high-value-added logistics, transportation, and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners, and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards. 3 Diversity, Equity and Inclusion "At FedEx, our workforce is as diverse as the world we serve, and we believe that everyone deserves respect. Embracing diversity is not just the right thing to do; we also have proven that it fosters innovation and makes us a more competitive company. It’s also about fostering acceptance, promoting anti-biases, and encouraging a more inclusive society. These values are core to who we are and how we operate." -Chairman and CEO Fred Smith and President & COO Raj Subramaniam 4 FedEx is consistently named among the world’s most valuable and admired brands. FORTUNE No. 14 among Forbes “World’s Most Admired One of the “Best Companies” Employers for Diversity” Reputation Institute Forbes “RepTrak 100” “World’s Most Valuable List of the World’s Most Brands” Reputable Companies U.S. Chamber of FORTUNE “100 Best Commerce Foundation Places to Work” “Corporate Citizenship Hall of Fame Inductee” Newsweek Magazine America’s Best Customer Service 2021 - #1 for Shipping and Delivery Services 5 Strength in Numbers TEAM 680 AIRCRAFT ≈ 600K MEMBERS COUNTRIES AND OPERATING > 220 TERRITORIES SERVED > 5K FACILITIES DAILY TRACKING > 400M REQUESTS SHIPMENTS >18M PER BUSINESS DAY (AVG. DAILY VOL.) GLOBAL DATA > 28 CENTERS > 200K VEHICLES 6 We connect people and possibilities around the world. 5 1973 1977 1981 1989 1994 FedEx begins FedEx successfully lobbies FedEx opens SuperHub FedEx acquires FedEx launches fedex.com and offers operations for unrestricted routes in Memphis FlyingTigers first package-status tracking 1998 2004 2013 2014 2016 FedEx acquires Caliber FedEx acquires Kinko’s and FedEx launches FedEx FedEx acquires Bongo FedEx acquires TNT Express System, Inc. Parcel Direct Delivery Manager® International and GENCO 6 How We Succeed We deliver the best service and value possible by: • Competing collectively • Operating collaboratively • Innovating digitally 10 Our Leadership Frederick W. Smith Raj Subramaniam Mike Lenz Jill Brannon Chairman and CEO President and COO EVP, CFO EVP, Chief Sales Officer FedEx Corporation FedEx Corporation FedEx Corporation FedEx Corporation Robert B. Carter Mark R. Allen Judith H. Edge Udo Lange EVP, CIO EVP, General Counsel CVP, Human Resources President and CEO FedEx Corporation and Secretary FedEx Corporation FedEx Logistics FedEx Corporation Henry J. Maier John Smith Don Colleran Sev McMurtry President and CEO President and CEO President and CEO CVP, Operations and FedEx Ground FedEx Freight FedEx Express Service Support FedEx Corporation Brie Carere Brian Philips EVP, Chief Marketing and President and CEO Communications Officer FedEx Office FedEx Corporation 9 Our Portfolio of Services The largest express Cost-effective Priority and economy transportation company business and residential less-than-truckload (LTL) in the world. package shipping. freight shipping. Marketing, sales, IT Global transportation, supply Print and copy services, and customer service chain, trade/customs and shipping pickup and solutions for customers. e-commerce solutions. delivery, and same-day courier service. 12 FedEx Express Global Network Our 13 hubs connect 220+ countries and territories and more than 99% of the world’s GDP. Air Routes (includes FedEx Express & interline routes) Major Hub Locations 11 FedEx Express connects the world with time-definite air-ground services. The world’s largest cargo airline and express transportation company now includes TNT Express, enhancing our global network for customers in the U.S.; Canada; Asia Pacific; Europe; Middle East, Indian Subcontinent and Africa; and Latin America and Caribbean. MOTORIZED > 650 AIRPORTS >89K VEHICLES TEAM PACKAGES >275K MEMBERS ≈7M MOVED (AVG. DAILY VOL.**) AIRCRAFT* POUNDS OF 680 ≈ 31M FREIGHT MOVED (AVG. DAILY VOL.**) Numbers include TNT Networks *Gross available aircraft includes parked 14 **Avg. Daily Vol. information for quarter ended November 30, 2020 FedEx Ground offers fast, economical delivery in the U.S. and Canada and is faster to more locations than UPS Ground. > 39 HUBS TEAM > 225K MEMBERS > 600 FACILITIES PACKAGES MOVED >12M (AVG. DAILY VOL.*) MOTORIZED > 85K VEHICLES *Avg. Daily Vol. information for quarter ended November 30, 2020 15 FedEx Freight simplifies LTL shipping in the U.S., Canada, Mexico, Puerto Rico and U.S. Virgin Islands. SERVICE ≈ 370 CENTERS TEAM > 43K MEMBERS MOTORIZED > 25K VEHICLES SHIPMENTS >110K (AVG. DAILY VOL.*) *Avg. Daily Vol. information for quarter ended November 30, 2020 16 FedEx Services Team members coordinate sales, marketing, communications, information technology and customer service support for the FedEx global brand. TEAM >15K MEMBERS Innovative solutions • FedEx Delivery Manager® • SenseAware®, a FedEx innovation 17 FedEx Logistics connects supply chains globally through a logistics solutions organization. • Air and Ocean Cargo Networks • Customs Brokerage and Trade Solutions • Supply Chain Services CUSTOMS BROKERAGE FACILITIES 238 >5.5M TRANSACTIONS ANNUALLY IN NORTH AMERICA COUNTRIES WITH 32 ON-SITE LOCATIONS >20K TEAM MEMBERS 18 FedEx Office makes shipping and printing convenient. ≈2,200 LOCATIONS TEAM MEMBERS ≈14K IN THE U.S. OFFERING FEDEX SAMEDAY® CITY SERVICE TO: 34 MARKETS WITH >800 VEHICLES Services provided • Pack and ship • Copy and print • Large-format printing • Signs and graphics 19 How We Innovate FedEx and E-Commerce E-commerce is a fundamental part of retailing today and has profoundly changed how consumers make purchases. We continue to expand our convenience network and explore innovative alternatives to help customers and business deliver. Our services go beyond shipping • Seamless online shopping experience with ShopRunner • Website and marketplace integration • Flexible delivery options • FedEx Extra Hours at eligible retailers • Customized, reliable packaging • Simplified returns • E-commerce education and marketing tools • Access to international markets • E-commerce fulfillment 21 Our Retail Footprint We offer a range of options from full-service printing and shipping to pack, ship and hold services, to quick drop-off points. Our more than 59,000 locations for U.S. consumers include • FedEx drop-off and pickup available in over 18,000 locations including Walgreens, Dollar General, Kroger and Albertsons. • FedEx Ship Center® and FedEx Authorized ShipCenter ® locations • 32,900 FedEx® Drop Box locations • FedEx Office locations in Walmart stores 22 The Next Wave of Technology & Innovation • Robotics • Blockchain • Drones • Automation • Multi-year collaboration with Microsoft 23 What We Stand For Sustainability Our Reduce, Replace, Revolutionize approach guides environmental efforts to drive the responsible and efficient use of resources, optimize our business, lower costs, and deliver value for our business and our stakeholders. GOAL: 30% reduction in aircraft emissions GOAL: LEED certification on new U.S. intensity by 2020 FedEx Express buildings PROGRESS: 24% reduction* PROGRESS: 3 added in FY19 (22 total across FedEx Express) GOAL: 50% increase in FedEx Express vehicle fuel efficiency by 2025 GOAL: Expand on-site energy generation and renewable energy for facilities PROGRESS: 41% increase* PROGRESS: 2 new on-site solar installations GOAL: 30% of jet fuel from in FY19 (25 total) alternative fuels by 2030 PROGRESS: First alternative fuel delivery anticipated in first half of 2021 *Progress measured from 2005 baseline Learn more at sustainability.fedex.com Other than alternative fuel deliveries, progress measured as of May 31, 2019 25 FedEx Cares – Our commitment to make the world a better place • GOAL: Positively impact 50 million people around the world by our 50th anniversary in April 2023 • HOW: Skills based and hands-on volunteerism, charitable giving and in-kind shipping • Strategic Areas of Focus – Global entrepreneurship – Sustainable logistics – Delivering for good – Diversity, Equity and Inclusion Learn more at fedexcares.com THE PURPLE PROMISE “I will make every FedEx experience outstanding.” 27 Our Culture How we think People-Service-Profit (P-S-P) is the way we run our business. How we work Quality Driven Management (QDM) helps us do our best work and empowers continuous improvement. Learn more at fedex.com/QDM. What we deliver The Purple Promise, “I will make every FedEx experience outstanding,” brings P-S-P to life. Why we matter Our purpose — “We connect people and possibilities around the world” — is fulfilled through our commitment to P-S-P and the Purple Promise. 28 A connected world is a better world. 29 Corporate Overview Updated 2/2021.