The Concise Dictionary A-Z Helping to explain Who is responsible for the key services in our district. In association with Newry and Mourne District Council www.newryandmourne.gov.uk 1 The Concise Dictionary Foreword from the Mayor Foreword from the Clerk As Mayor of Newry and Mourne, I am delighted We would like to welcome you to the third to have the opportunity to launch this important edition of Newry and Mourne District Council’s document - the Concise Dictionary, as I believe Concise Dictionary. it will be a very useful source of reference for all Within the Newry and Mourne district there our citizens. are a range of statutory and non-statutory In the course of undertaking my duties as organisations responsible for the delivery a local Councillor, I receive many calls from of the key services which impact on all of our citizens regarding services, which are not our daily lives. It is important that we can directly the responsibility of Newry and Mourne access the correct details for these different District Council, and I will certainly use this as organisations and agencies so we can make an information tool to assist me in my work. contact with them. We liaise closely with the many statutory This book has been published to give you and non-statutory organisations within our details of a number of frequently requested district. It is beneficial to everyone that they services, the statutory and non-statutory have joined with us in this publication and I organisations responsible for that service and acknowledge this partnership approach. an appropriate telephone number for you to I suggest that you locate this booklet contact when the need arises. somewhere convenient at home, where you The document will be made available in can access the information quickly and I different formats and languages upon request, would appreciate if you could let us know if by ringing the Council’s Equality Unit at: you find the publication useful. 028 3031 3095. We would like to thank everyone involved in this project and especially those agencies that have supported this publication. We hope you find it very interesting and useful. Clerk and Chief Executive, Newry and Mourne District Council 2 3 The Concise Dictionary Who do I contact? A-Z of Council Services 45-46 Arts and Culture 6 Bins 7 Building Control 8-10 Cemeteries 11 Citizens Advice Bureau 11 Confederation of Community Groups 11 Community Centres 12 District Development 13-14 Environmental Health 15-17 Ethnic Minority Support Centre 17 Finance 17 Grounds Maintenance 18 Health & hospitals 18-19 Housing 20 Household Recycling Centres 20-21 Illicit Dumping 22 Leisure Facilities 22-23 Libraries 23 Markets 23 Museum 24 PCSP 24-25 Planning Service 25-26 Police 26-29 Public Conveniences 30 Recreation 31 Recycling 31-32 Recycling Bring Sites 32-33 Registration 34 Roads and Footpaths 34-35 Street Cleansing 35 Street Lighting 35 Tourism 36 Waste Disposal 37 Water 37 Contact your MLA 38-39 Contact your Councillor 40-44 4 5 The Concise Dictionary Aa Bb Arts & Culture Bins Arts Centre Newry and Mourne District Council is Visit the Sean Hollywood Arts Centre, situated in responsible for the collection of approximately the heart of the City of Newry. The Arts Centre 55,000 bins on a weekly basis. Bins for comprises of 2 galleries, a 110 seater auditorium, new premises or replacement bins may a rehearsal room, a dance studio, a licensed be purchased from the Council Store at café, an arts studio, and meeting rooms. A year- Greenbank Industrial Estate. One of each round programme of activities takes place at colour coded bin only per household. the centre, in addition to other cultural events at The Council provides a pre-paid collection to Council and community venues. Trade Customers throughout the district. Opening Times Bulky Collection Service Monday-Friday 8.00am—10.00pm (earlier The Council will provide a collection for items closing possible during summer months) too large to fit into your wheeled bin, but will Saturday 9.00am - 1.00pm not collect building materials such as windows (Other times according to bookings) or doors as part of this service. 1a Bank Parade, Newry, BT35 6HP Normally only three items will be collected as Tel: 028 3031 3180 Fax: 028 3026 6839 part of this pre-booked service. A pre-paid Email: [email protected] charge of £5.00 applies for this service. Gaeláras Mhic Ardghail Craobh an Iúir Customer Services/Complaints 6B, Upper Chapel Street, Newry. BT34 2DS Enquiries/ complaints in relation to bin and Email: [email protected] bulky waste services should be raised with the www.iurchinntra.ie Customer Services Section. Páirc na Mara For further information on any of the above: Lower Mourne Gaelic League Customer Services Tel: 028 3031 3233 Marine Park, Annalong Calendar Tel: 028 4376 8784 www.conradhnagaeilgeboircheiochtar.com The Annual Calendar is distributed by the Email: [email protected] Council detailing days on which various colour- coded bins are presented. Please retain your Altnaveigh House calendar and check it regularly to ensure that 51 Downshire Rd, Newry, BT34 1EE you put out the correct bin. Remember overfilled Tel: 028 3026 5151 bins or loose waste will not be collected. 6 7 The Concise Dictionary Building Control Dangerous Structures Building Control is now an integral part The public should be aware that any buildings, of the Environment, Health and Building walls or structures that may pose a danger to Services Department. Building Control the public should be reported to the Building has a very important role to play within the Control Department. When reported a building Building Industry through the enforcement control surveyor will go out identify and advise of Building Regulations, EPB Regulations on the control of the hazards presented (Energy Performance of Buildings), Licensing by the dangerous structure and carry out Legislation, Dangerous Structure Legislation, enforcement action if necessary. Street Trading, Postal Numbering, Development Licensing Naming and Property Certificates. The Council is responsible for Building Regulation Services issuing licences for: Councils enforce the Building Regulations to - premises where entertainments are ensure buildings are healthy and safe, being held fuel-efficient and accessible. All new buildings, - premises where petrol is being stored extensions and alterations to buildings, plus - cinemas the installation of services such as central heating must comply with the Building Premises are licensed to ensure specific Regulations and therefore require a Building safety standards are in place. Regulation Application. Most applications Amusement Permits will require plans, a site location map, a completed application form and a fee. The Council is responsible for issuing a permit for premises where gaming and amusement EPB Regulations machines are being played, ensuring certain The Council is responsible for the enforcement criteria and specific safety standards are of the Energy Performance of Buildings adhered to. Regulations. All new dwellings and dwellings Street Trading that are for sale or all new rentals must have an Energy Performance Certificate (EPC) . Display The Council is required to issue a street Energy Certificates (DEC) are required for larger trading licence for the following: buildings occupied by public authorities and by - those trading on a street or road institutions providing a service to the public. - a stationary or mobile trader - a regular or temporary trader The aim of this legislation is to reduce the energy performance costs and CO2 emissions, of buildings. 8 9 The Concise Dictionary Postal Numbering Cc The Council is responsible for the allocation of postal numbering to all houses and buildings Cemeteries within the District. The Council provides and maintains Municipal Development Naming Cemeteries located at Monkshill Newry, Upper The Council has the authority for the naming Dromore Road Warrenpoint and Kilbroney Road of roads and streets, including housing Rostrevor. Arrangements for burials are made in developments and commercial developments. conjunction with Funeral Undertakers. Developers have the opportunity to suggest Additional Enquiries to Customer Services possible names for the development relating to local geography, townland or historical features. Tel: 028 3031 3233 Property Enquiries Citizens Advice Bureau At the conveyancing stage of house purchase, Ballybot House, 28 Cornmarket solicitors ask the Council to search their records Newry, BT35 8BG in respect to the property, to ensure that there are no outstanding breaches of legislation for Tel: 028 3026 2934 Web: www.newrycab.co.uk which the Council has responsibility. Email: [email protected] This includes detailed searches conducted Confederation of by the Building Control and Environmental Community Groups Health Departments. Ballybot House, 28 Cornmarket, Fee: £60.00 Newry, BT35 8BG For further information or assistance with any Tel: 028 3026 1022 Fax: 028 3026 0929 of the above: Email: [email protected] Tel: 028 3031 3100 Web: www.ccgnewrycommunity.org Fax: 028 30264482 E-mail: [email protected] 10 11 The Concise Dictionary Community Centres Dd There are a number of Council Community Centres throughout the district as follows: District Development Annalong Kilkeel, The District Development Department of Glassdrumman Road Kitty’s Road Newry and Mourne District Council, promotes Tel: 028 4376 7116 Lisnacree and develops Newry and Mourne across Barnmeen Ballymaderphy Road a wide range of services and activities and Longstone Road Mullaghbawn manages an extensive capital development Tel: 028 4063 8866 Aras an Phobail programme on behalf of the Council. Major Bessbrook Tel: 028 3088 9073 facilities managed by the Department include the Sean Hollywood Arts Centre, Kilbroney The Pond Field Newry, Tel: 028 3083 9666 Park, Annalong Harbour, Ross Monument, Derrybeg Cranfield Beach, Camlough Lake, Slieve Castlewellan Road Newry Gullion Adventure Play Area, Bagenal’s Castle Cabra Loanda House, and Newry and Warrenpoint Town Halls.