Technical Reference Guide – Open Terminal Requirement Specification 2006–07–01 Public Version © PBS A/S 1999–2006 i 2006–07–01 Technical Reference Guide – Open Terminal Requirement Specification Version 2.5 How to Contact PBS A/S PBS A/S Lautrupbjerg 10 DK–2750 Ballerup DENMARK Tel.no.: +45 44 68 44 68, att. PE 862 Chip og Terminaler Fax.no.: +45 44 86 09 30 E–mail: [email protected] Web–site: www.pbs.dk Disclaimers Copyright Information This document contains information proprietary to PBS A/S. The informa- tion, whether in the form of e.g. text, schematics, tables, drawings or illustra- tions, must not, without the prior, written consent of PBS A/S, be copied, re- produced or otherwise duplicated, disclosed outside the recipient company or organization or used by the recipient for purposes other than those explic- itly agreed in writing with PBS A/S. This limitation does not limit the recipient’s right to duplicate and use infor- mation contained in the document if such information is received from another source without restriction provided such source is not in breach of an obligation of confidentiality towards PBS A/S. Trademarks PBS and the PBS–logo are registered trademarks of PBS A/S. Dankort, VISA, Eurocard, MasterCard and Maestro names and logos are registered trademarks of PBS A/S and its international partners. Limitation of Liability Under no circumstances shall PBS A/S be liable for any direct incidental, in- direct, special or consequential damages whatsoever (including but not lim- ited to lost profits) arising out of or relating to this document or the informa- tion contained in it, even if PBS A/S has been advised, knew or should have known of the possibility of such damages. Disputes Any disputes arising from information contained in this document or work relating hereto will be settled in the Danish courts in accordance with Danish law. Certification Any new type of Terminal must be certified by PBS A/S before being installed at Merchant locations and being prepared for transmission of trans- actions to PBS A/S. ii © PBS A/S 1999–2006 Public Version Version 2.5 Technical Reference Guide – Open Terminal Requirement Specification 2006–07–01 0. Table of Contents 0.1 List of Sections page 0. Table of Contents. 0–1 0.1 List of Sections . 0–1 1. Revision Log. 1–1 2. Object and Field of Application. 2–1 2.1 Target Group . 2–1 2.2 Objectives . 2–1 2.3 Scope . 2–1 2.4 Level of Detail . 2–2 2.5 Document Structure. 2–3 3. Definitions. 3–1 3.1 Introduction . 3–1 3.2 Terminology . 3–1 3.2.1 Abbreviations. 3–1 3.2.2 Terms . 3–3 3.2.3 Notation . 3–4 3.3 Requirement Numbering. 3–6 3.4 References . 3–7 3.5 Bibliography . 3–11 3.6 Related Websites. 3–11 4. System Overview. 4–1 4.1 Introduction . 4–1 4.2 Background . 4–2 4.2.1 History . 4–2 4.2.2 Standards. 4–2 4.2.3 Technology. 4–4 4.2.4 Danish Regulations. 4–5 4.2.5 Operational Regulations. 4–6 4.3 Business Requirements. 4–6 4.3.1 Major Requirements. 4–6 4.4 Terminal Types . 4–7 4.4.1 Terminal Environments, Debit/Credit. 4–9 4.5 Terminal Model. 4–11 4.5.1 Terminal Architecture for PSAM Applications (TAPA). 4–11 4.5.2 A Physical Implementation of the TAPA Model. 4–13 4.5.3 Application Selection. 4–18 Public Version © PBS A/S 1999–2006 0–1 2006–07–01 Technical Reference Guide – Open Terminal Requirement Specification Version 2.5 page 4.6 Transaction Types. 4–19 4.6.1 Card Related Transactions for the Debit/Credit Application. 4–19 4.6.2 Administrative Processes for the Debit/Credit Application. 4–21 4.6.3 Transaction and Message Flow, Debit/Credit. 4–22 4.7 Security . 4–24 4.7.1 Security Zones, Debit/Credit. 4–24 4.8 Developing an OTRS Terminal. 4–25 4.8.1 Development Phases. 4–26 4.8.2 Certification of Terminals, PEDs, and Environment. 4–26 5. Application–independent Requirements. 5–1 5.1 Introduction . 5–1 5.1.1 Terminal Profiles. 5–1 5.1.2 Related Specifications. 5–1 5.1.3 Documentation. 5–2 5.1.4 Patent Issues. 5–2 5.2 General Requirements. 5–3 5.2.1 Protected Functions. 5–3 5.2.2 Protected Functions – Manufacturer Specific Functions. 5–3 5.3 The Router . 5–4 5.3.1 Functional Requirements. 5–4 5.3.2 Exception Handling. 5–4 5.3.3 Command Flow. 5–4 5.4 Multi–Application Driver Handler (MAD–Handler). 5–4 5.4.1 General Requirements. 5–4 5.4.2 Printing . 5–5 5.4.3 Log . ..