NEWS DIGEST ™ October 2010 "Mother Church of Country Music," the Ryman Auditorium Nashville, Tennessee May 8 - 12, 2011 IIMC 2011 nown as Nashville’s Premier Performance Hall, the launched a tradition of 65th Annual Ryman Auditorium was originally a church named the showcasing a wide variety of Conference K Union Gospel Tabernacle. Ironically, it was built by entertainment genres. Over the Captain Ryman, a roistering riverboat captain who came to next half century, the Ryman stage Nashville in 1885 to disrupt services conducted by the attracted performances by legends ranging from stars of the Reverand Sam Jones. His visit resulted in an unexpected silver screen such as Rudolph Valentino and Charlie Chaplin religious conversion and Captain Ryman began financing the to famed composers such as Edward Strauss and Sergei building of the Tabernacle in 1889 and it was completed in Rachmaninov. The stage also hosted Opera stars like famed 1892. After his death, the Union Gospel Tabernacle was African American contralto Marian Anderson and Vaudeville renamed the Ryman Auditorium at the suggestion of the Rev. personalities such as humorist and cowboy singer Will Rogers. Jones. By the turn of the century the Ryman had transformed itself into one of the South’s premier performance halls and Continued on page 4 IIMC N EWS D IGEST BOARD OF DIRECTORS IIMC STAFF DIRECTORY President NEWS DIGEST ™ Sharon Cassler, MMC, Cambridge, Ohio ADMINISTRATION Professionalism In Local Government [email protected] Through Education Executive Director President Elect Chris Shalby Colleen J. Nicol, MMC, Riverside, California Volume LXI No. 9 ISSN: 0145-2290 [email protected] October 2010 [email protected] Office Manager Vice President Denice Cox Published 11 times each year [email protected] Brenda M. Cirtin, MMC, Springfield, Missouri [email protected] The News Digest is a publication of Finance Specialist The International Institute Janet Pantaleon Immediate Past President of Municipal Clerks [email protected] Mary Lynne Stratta, MMC, Bryan, Texas 8331 Utica Avenue, Suite 200 Administrative Assistant [email protected] Rancho Cucamonga, CA 91730 Maria E. Miranda [email protected] DIRECTORS - 2011 EXPIRATION EDUCATION Jane E. Williams-Warren, MMC - II, Paterson, New Jersey Chris Shalby , Editor ([email protected]) [email protected] Associate Director of Education Telephone (909/944-4162) Jennifer Ward Barbara Blackard, MMC - IV, Clarksville, Arkansas [email protected] FAX (909/944-8545) • (800/251-1639) [email protected] Shari Moore, CMC - VI, Saint Paul, MN E-mail [email protected] MMC Verification Specialist Emily Maggard [email protected] Founded in 1947, IIMC has more than 60 years of experi - [email protected] Jerry Lovett-Sperling, MMC - VII, Lindsborg, Kansas ence improving the professionalism of Municipal Clerks. [email protected] IIMC has more than 10,000 members representing towns, CMC Verification Specialist Ashley Durmisevich Stephanie Kalasz, CMC- VIII, Moscow, Idaho small municipalities and large urban jurisdictions of more [email protected] [email protected] than several million people. Marc Lemoine, MMC - X, Winnipeg, Manitoba, Canada MEMBERSHIP [email protected] A portion of your annual membership dues Director of Member Services Nick Randle - XI, Taunton, United Kingdom goes toward publishing and distributing the Janis Daudt [email protected] monthly News Digest . [email protected] Member Services Representative DIRECTORS - 2012 EXPIRATION Tammy Schultz James G. Mullen, Jr. - I, Milton, Massachusetts [email protected] [email protected] Inside… Accounting & Association Melissa (Lisa) Small, MMC - III, Temple Terrace, Florida Software Group [email protected] President’s Message . 3 Pilar Archer Deborah Miner, CMC - IV, Harrah, Oklahoma [email protected] Carbon Reduction and Trenchless Technology . .5 [email protected] How to Be a Magnificent Public Servant . .7 Computerized Business Solutions Tami K. Kelly, MMC - V, Grove City, Ohio Doug Griffith [email protected] Through the Eyes of An [email protected] American Clerk of Council . .8 Carol S. Alexander, MMC - VI, Beloit, Wisconsin Nashville Centerspread . .18 [email protected] How To Win The Battle for Trust . .23 Karen Goodwin, MMC - VII, Florissant, Missouri [email protected] United Nations Recognizesthe Right Peggy Hawker, MMC - IX, Newport, Oregon to Drinkable Water as A Human Right . .26 [email protected] Members Adopt Amendments to Francois Allers - XI, Ekurhuleni Metropolitan, South Africa IIMC’s Constitution . .27 [email protected] Frequently Asked Questions Questions Regarding IIMC’s Education Program . .28 DIRECTORS - 2013 EXPIRATION How Mobile Devices Could Lead Linda L. Spence, MMC - I, Manchester, Vermont to More City Living . .29 [email protected] Region of the Month - Region III . .30 Diane G. Fitzhenry, MMC - II, Penn Hills, Pennsylvania 2011 IIMC Board Vacancies Make [email protected] A Difference in IIMC’s and Your Future! . .32 IIMC is affiliated with 49 U.S., Tiny B. Washington, CMC - III, Columbus, Georgia & Nine Canadian Associations. Recruit a New Member to WIN! . .34 [email protected] Recruit A New Member Application . .35 National affiliations: Debra Batliner, MMC - V, Simpsonville, Kentucky • ATAM (Portugal) [email protected] Calendar of Events . .37 • IAM (Israel) • UDITE (Europe) Debra Owen - VIII, Sioux Falls, South Dakota • IMASA (South Africa) [email protected] • NAMCB (Bulgaria) Kristie L. Smithers, MMC - IX, Wasilla, Alaska www.iimc.com • JOSZ (Hungary) • SLCC (England) [email protected] Copyright 2010 by the International Institute • VVG (The Netherlands) Laurie Darcus, MMC - X, Pitt Meadows, British Columbia of Municipal Clerks. • SOLAR (Scotland) [email protected] All rights reserved. • ADSO (England) 2 OCTOBER 2010 IIMC N EWS D IGEST President’s Message Sharon Cassler IIMC President, 2010-2011 This month, I’d like to focus our attention to membership Janis Daudt has been with IIMC since October 1998. in IIMC. As I sat at my desk and thought of how I could tie- She has been the Director of Member Services since January 1, in my theme of Bridge Building with IIMC, it became very 2005. Jan loves every aspect of this Association. She says that clear to me. In one of my previous articles, it talked about the working with Municipal Clerks has been eye opening for her, four basic types of bridges – one being a cantilever bridge. as she never knew what their many duties were whether they Let’s look at how membership in IIMC compares to a were from a municipality of 120 to 1,000,000. Jan learns cantilever bridge. something new each day from the Clerks she speaks with. She A cantilever bridge normally uses a pair of cantilevers back says that the members are so devoted to their work and that to back with a short beam bridge in between the cantilevers. makes it a joy to work with them. She wants our members to Engineers in the 19th century understood that a bridge which know how much she appreciates their membership. She wants was continuous across multiple supports would distribute the the membership to know that IIMC is their Association and loads among them. That sounds like IIMC to me! Multiple she and Tammy Schultz (member service representative) work supports – 9,500 members – distribute the loads among them hard to communicate how important they are to IIMC! – committees, the board, the executive committee, MCEF and Never hesitate to contact her at [email protected]. If she can’t our staff. answer your question, she will get you to the person who can. Jan has been married to Ken for 36 years and they have lived Membership in IIMC opens many doors and opportuni - in San Dimas, CA for 30 of those years. They were blessed to ties to Municipal Clerks, Secretaries, Treasurers and Recorders, have 1 daughter, Heather (28), son-in-law, Matt (30) and 1 worldwide. IIMC is the source of educational programs, son, Brandon (24). Jan enjoys life and she loves to laugh. technical support and publications. The annual conference Talk to her one time and you’ll find that to be true! held in May of each year is an opportunity to come together with colleagues from around the globe to network, choose Tammy Schultz has been with IIMC since July of 2003. from more than 40 concurrent sessions, attend general sessions She began working part time as an office assistant in the front and committee meetings, find time for problem-solving as well office working with the Education Department and assisting as catching up with old friends and making new ones. The with administrative tasks. After two years of working part- educational opportunities offered by IIMC are endless – time, she was moved into the member services representative Athenian Leadership; CD Rom program; Certified Municipal position and assists Janis Daudt, IIMC’s Director of Member Clerk/Master Municipal Clerk programs; Institutes; on-line Services. Tammy enjoys her position as there are many, learning Institutes; conferences and scholarships and grants. many different tasks, and needless to say… the job is never IIMC is the only source that is exclusively dedicated to the monotonous! advancement of Municipal Clerks. IIMC helps you find Tammy has been married for 25 years, has 3 children, two solutions to everyday problems, enhance critical professional of them are now adults, ages 19 and 22; and she also has a skills and improve your performance at work. As a member, little girl who is 8 years old and is in the 3rd grade. Tammy not only you, but also your municipality can rely on IIMC to loves reading; cooking; bike riding; movies, and spending time help you become more efficient and productive. with the whole family…. When they’re all home. IIMC is fortunate to have two dedicated individuals in Jan and Tammy have a passion for IIMC members and as our Member Services Department. I’d like to take this oppor - soon as you talk to them, you have no doubt about it! I wish tunity to introduce you to those ladies.