Friday, June 15, 2018 Cable ONE Business Launches 2 Gigabit Piranha Fiber Internet Service in Dow ntow n Boise Boise, Idaho -- Businesses in downtown Boise now can enjoy up to 2 gigabits per second of symmetrical Internet speed with the launch of Cable ONE Business’s new service, Piranha Fiber – Ferociously Fast Internet. “Cable ONE has invested nearly $22 million in the Boise area over the past five years on network upgrades and enhancements, in order to bring the latest technology and fastest speeds to our customers. "Piranha Fiber is the first 2 gigabit shared fiber optic Internet service available to businesses in the downtown Boise area,” said Chris Boone, Vice President of Business Services for Cable ONE. “While most national fiber providers are offering 1 gigabit service, we are the first to offer 2 gigabits. This puts Boise on the map as one of first 2 gigabit cities in the country.” Read more Source: Press Release | June 1, 2018 LHTC Broadband Deploys Wi-Fi System In Local Campground Stahlstown, Pa. - LHTC Broadband recently launched its largest Wi-Fi system at Mountain Pines Campground in Melcroft, Pa. “Mountain Pines came to us with a need for better Wi-Fi service within their campground. They originally had less than 10 access points connected to a single 15 Mbps Internet connection,” said Matt Shearer, LHTC Broadband Technical Operations Manager. The campground covers over 62 acres and has over 700 sites. “It needed a more robust network to be capable of providing service to that large of an area,” Shearer said. The biggest challenge of the project was the landscape of the terrain. “We weren’t working in a wide-open space. The campground is heavily wooded and located in a valley,” said Shearer. Read More Source: Press Release |June 7, 2018 ACA Members On Twitter Mediacom Cable Fidelity Communications Race For The Cure In Moline, Il. Funding Nutritious Meals Cottage Grove, Wis., Is The Next Community TDS Is Connecting To A New Fiber-Optic Netw ork TDS Telecommunications announced plans to construct a new fiber-optic broadband network in the village of Cottage Grove, Wisconsin. “Fiber technology levels the playing field between smaller communities and larger cities. Now, residents and businesses in Cottage Grove will have the same speeds as those in nearby Madison and other major metropolitan areas,” says Jim Butman, president and CEO of TDS Telecom. Once complete, Cottage Grove will be one of the most highly connected communities in the nation with Gigabit speed offerings. Telecommuters, telemedicine, online education users, gamers, and movie enthusiasts will all enjoy the fastest speeds available in the nation. TDS is currently engineering the network and hiring contractors with plans to begin construction this summer. The project includes installing fiber-to-the-home connections and laying underground fiber in neighborhoods and business parks. Read More Source: Press Release| June 12, 2018 1 Gig Internet Now Available To All Blue Ridge Customers Palmerton, Pa – Blue Ridge Communications announced the completion of its 12-month Gig project to bring 1 Gig Internet speed to its entire service area. Since its founding in 1950, Blue Ridge’s mission has been to bring state-of-the-art technology and services to its local communities – northeastern and southeastern Pennsylvania – including many rural underserved areas. “Our 1 Gig launch represents our commitment to continued investment in our network and infrastructure. In Q1 of 2017, we doubled our speeds. In Q3, we introduced HomeFi℠ and in doing so became the first MSO to offer a whole home WiFi solution with eero™, and now we are excited to offer a new tier of service deploying DOCSIS 3.1 technology. The Blue Ridge community is home for us,” says Mark Masenheimer, VP of Operations for Blue Ridge. “We are deeply invested in this region and the people who live and work here.” Read More Source: Press Release /June 4, 2018 WOW To Invest ‘Significant’ Portion Of $25M Into Customer Service, CEO Elder Says After announcing a $20 million to $25 million reinvestment into its business during its first-quarter earnings call in March, WideOpenWest will spend a bulk of the money on improving its customer service acumen, according to CEO Teresa Elder. “A significant portion of that has been dedicated to improving the way we interact with our customers,” Elder said. “We’ve hired additional quota-bearing sales headcount, added and improved our training programs for front-line employees, and we’re developing a mobile app and making improvements to our WOW Way website. Many of these investments will reap benefits as the year progresses, but we’re already starting to see positive trends in both customer and employee retention. We’re just getting started, but I’m very encouraged by the preliminary results we’re seeing.” Read More Source: Fierce Cable | June 12, 2018 Have a story or an article you'd like ACA to feature? Contact Ted Hearn at [email protected] ​ ​ ​.