Comprehensive Endpoint Backups - with Higher Privacy and Lower Costs A RPG Enterprises Case Study Comprehensive Endpoint Backups – with Higher Privacy and Lower Costs RPG Enterprises implemented Parablu’s BluVault and enabled automated backup to their existing OneDrive for Business storage allocations. In addition to better data protection and data privacy, they also saved significantly on storage costs. About RPG Enterprise RPG Enterprises, established in 1979 is one of India's fastest-growing business groups with revenues over US$ 4 billion. The group has a dominant presence in several core economic sectors - Infrastructure (KEC International), Automotive Tyres (CEAT), Information Technology (Zensar), Pharmaceuticals (RPG Life Sciences), Energy (Raychem), and Plantations (HML). This conglomerate withRaj its Agarwal diversified portfolio<[email protected]> aims to enable its customers to unleash their entrepreneurial spirit and realize their full potential while making a meaningful difference to their clients, employees, society, and all stakeholders. Page 1 The Challenge 3. Fear of Ransomware and Before they started using Parablu, RPG Data Loss Enterprises did not have a comprehensive or Like all IT teams, the RPG Group team was streamlined backup process in place. After constantly on their toes in order to be experiencing several incidents of data loss, sufficiently prepared for any kind of their IT team had started to question the malicious cyber-attack that might result in effectiveness of their existing data backup data loss. With a growing number of strategy. They realized that the dependency ransomware attacks being reported across on manual backup processes, and the use of the globe, this became an important local storage infrastructure was something consideration of their new backup strategy; that they needed to address quickly. specifically, to protect all Microsoft Office The key challenges that RPG Enterprises files on employee desktops and laptops. was facing were: While RPG Enterprises was reaching the conclusion that they needed a backup 1. Manual backups solution that could enable them to start keeping a safe copy of endpoint data on the They were relying on employees and to cloud, they also had several concerns about keep safe all their critical data on their a new backup solution. endpoints. In the absence of a robust backup strategy, this automatically leads to data security risks, especially with non- 4. Extensive setup and cost technical employees who might USB For one thing, they were worried that the drives/disks to copy data, but leave such adoption of a new backup solution and media unsecured or compromised. implementing a supporting environment to The inefficient data backup process was facilitate something of that magnitude, further exacerbated by the sudden would need an extensive infrastructure increase in the number of ransomware investment which would involve not just the attacks. After a few close calls when their cost of the backup solution but also the data security was threatened, RPG Group storage needed for the backup destination. realized the need for a commercial-grade backup solution. 5. End-user concerns 2. Immediate need to protect They were also worried that how users would adapt to a new backup solution. They high-profile data were anxious about issues such as latencies After a detailed analysis, their IT team because of constantly running backups or concluded that they had to immediately unforeseen infrastructural changes and strengthen their data protection strategy hardware upgrades that could hamper the specifically for protecting data for those at backup solution’s performance. the higher management levels and key business decision-makers. Data breaches or any form of data corruption on their endpoints could mean business disruption and public relations damage. 6. Data Security and Privacy 2. The solution allowed RPG to set up a backup mechanism that enabled them on the Cloud to leverage their existing Microsoft Office And last but not least, they had worries 365 subscription and utilize OneDrive for about the cloud. They were in particular, Business as a secure storage target. This concerned about the safety of their meant that there was no need of extra business-critical data being stored on a investment on storage for the endpoint third-party cloud. They had concerns data backups. around the limited control they would be 3. They also had complete control over able to enforce in terms of security and data security and privacy. BluVault privacy. enabled them to not only encrypt the data What they really needed, was a solution before it got saved to OneDrive for that would enable them to back up to the Business, RPG had control over those cloud and still encryption keys and could change them at any time. i. Not cost them to ton of money in storage costs. 4. Parablu offered a fully managed and hosted model for data backup ii. Would keep their end users happy and (Backup as a Service) that did not require contented. a huge investment from RPG in setting up storage infrastructure and IT support iii. Let them have complete control on data security and privacy. 5. What BluVault provided was a standardized and nimble backup protection strategy that was sustainable, Reasons for scalable, and could be rolled out to all employees without worrying about choosing Parablu prerequisites and compatibility concerns. The ease of use also meant that the RPG came across Parablu through one of learning curve and adaptability for the IT their group companies who had successfully admins and employees was not steep at implemented the solution. all. After careful evaluation of several leading 6. BluVault’s policy-based backups backup solution providers, RPG Enterprises eliminated all the limitations one usually decided to pick Parablu because of following finds with a traditional backup solution. reasons: Like the flexibility to include and exclude 1. During the evaluation of endpoint data what you wish (or not wish) to backup. By backup solution from Parablu, they realized folders, sub-folders, file types, file sizes that apart from the core functionality of etc. automated endpoint data backups to the 7. Above all, it was clear that Parablu’s cloud, the solution came with an extensive BluVault was Safe. It came with industrial- set of data protection capabilities. strength encryption and data stayed encrypted at all times - both in transit and additional folders for backup, get a weekly rest. This ensured that the crucial and email summary of backup performance, sensitive business data being backed up etc. was secure from all possible cyber threats Policy-based backups that could be and manual errors that could result in data remotely applied to the endpoints ensured loss. that IT admins were able to create customized backup setups for different The Parablu Fix users and endpoints across their multiple workplaces. The IT team now also had the The solution Parablu offered was flexibility to customize the types of BluVault for Endpoints for all their data protection needs. backups like, for example backing up just one folder for a certain group of users, or Apart from the several good reasons for setting up full backups for others. which RPG picked Parablu, they also found several other benefits the solution 3. Ease of implementation offered: During the implementation, RPG 1. Protection from Enterprises was surprised with the simplicity of the process involved in setting ransomware up automated backups using Parablu's Parablu’s ability to dial back in time and BluVault. Implementation was quick and perform point-in-time restores meant easy and the backup process worked that data could be retrieved from the seamlessly immediately after the setup past – kind of like going back in a time was complete. machine. They found the BluVault agent installed on In the event of a ransomware attack, the endpoint light-weight and that it BluVault allows administrators to simply performed well with no undue latencies. ‘dial back’ to a point in time before the attack and trigger a full restore of all 4. Technical support team data on a device. focused on customer delight 2. Centralized management RPG Enterprises was most pleasantly surprised with Parablu’s product support with easy backup and team, who, as always, went above and restores beyond to make sure RPG’s experience was as seamless as possible. Post With a centralized management console, implementation, RPG realized that they RPG Enterprises was now equipped to had to backup Macbooks which came remotely monitor, manage and control equipped with the new M1 chipset – all the endpoint backups. The IT team recent and new hardware development in could now allow users to perform several the Apple community. The Parablu team actions like initiate a backup, pause a was able to provide an updated BluVault backup, restore files/folders, add in agent for this chipset well before the promised timeline. “Our company was looking for a data protection solution. but Parablu through their BluVault offering, gave us much more. Now we use their solution every day to perform backups of endpoints and keep our data safe. The best part was that we did not even have to pay for backup storage - we backup the data to our existing OneDrive for Business accounts. It is a win-win situation for all involved, and we are happy that we chose Parablu.” - Pragnesh Mistry Group IT Manager, RPG Enterprises www.parablu.com [email protected].