a simple guide to roofing 21 Pages of tips to avoid costly mistakes Notes How to choose the Right Contractor? for your project It’s important to recognize that your projects success is not simply how many shingles, and how much labour, and the price you paid. It’s in the preparation process before and after. You are trusting this to the contractor, and before you spend your hard earned money we strongly recommended that you read this guide book before beginning your contractor selection process. Remember! You are trusting your most expensive asset to a contractor who is TEARING the roof off of your home! Most common BBB complaints: of the time 33% 7% contractor cannot even be found of the time the contractor or contacted to does not respond to complaint. request a response! Some important questions to ask: Are they using employees or subcontractors? Insurance is very important. Subcontractors are not insured by the company. They may provide an estimate that SAYS they will only use fully insured sub-contractors, and even show a copy of the agree- ment their make their subcontractors sign. However, neither of these is a confirmation that the contrac- tor is actually presently insured! This goes for manufacturer certifications as well! Ask for proof! Do not feel uneasy asking for this, as it is not unreasonable for you to be concerned. The professional contractor will be ready to have this information available. The true professional will appreciate that you are an educated customer that values the extra measures they have taken to protect YOU - the home owner. This is the significant factor in the wide range of costs associated with your roofing project and therefor before calling any companies to do your estimate you have to decide if you wish to take all the risk and EXPOSURE to save a bit of money. Most manufacturers have a certification program for their brand. To be certified contractors must pass product knowledge and installation tests, be informed on warranty terms, as well as part of the pre- screening process applicants have to meet strict insurance and workers compensation requirements. Selection Guidelines for homeowners Contractor Selection Checklist Check to make sure the contractor has a business address, and GST number. Most complaints about contractors come from Low bid, undercapitalized contractors. Insist on seeing the contractor's proof of WCB and Insurance - they should be willing and able to provide specific name and phone number of broker. Many home owners have been harmed by uninsured contractors! Check BBB, and see how complaints are resolved - complaints happen to the best company, how they are handled is more important. Insist on a detailed written proposal, not a price on a business card, and how they plan to complete the work, what materials they will use, complete descriptions of products and colors selected and payment terms. Communicate the start and com- pletion date, and their plan for bad weather. Ask about local building code requirements and the builder's intent to adhere to those codes. Such as ice and water or ventilation. Ask the contractor about their workmanship warranty. The more common reason for leaks and problems with the roof have to do with the installation, and the warranty is predicated on the prod- uct having been installed properly and could void your warranty. Ask for References, and call them! How to speak to references? QUOTE + $..... + $..... + $..... as the sales people, and Ask if the workers took Did they leave the home Was the price higher if what the sales person special considerations as clean as they found it? than the price they were promised is what the to protect landscaping Were there nails and originally quoted? crew delivered. and the facade of the cigarettes left in the And why? house. driveway Insurance Questions How much "general liability" insurance? Are you covered if the ladder falls on your car, or goes through a window? What if your house, frame, or personal belongings are damaged by a roof leak? Workers Compensation Insurance This protects the contractor and the home owner if the worker is hurt on your property. Roofers are #5 on the list for workplace related fatalities! sional ro ofes ofe pr r A Professional roofer is not going to be put o by these questions, the professional roofer will be proud of their accomplishments. Doing Business for the long term G uarantee A SIMPLE GUIDE TO REPLACING YOUR ROOF Is the Roofing Company... Just Right Too Small? Too Big? No Home Owner Professional minimal to no WCB coverage Too many People to deal with Liability Work Crews or insurance The qualifications are not very strict fully insured, Live a positive, healthy The home owner is so its dicult for them to control WCB coverage. lifestyle. liable for the injuries. work quality or site conditions. Do not throw cigarettes Experienced workers Slow progress and o the roof. not complete. 10 years experience. Together crew has We do not play loud, over 45 years oensive music on Limited business experience experience. your roof. Slow to respond Often need money up front for To them PLEASE Family owned and TAKE A material,and may not complete you are NUMBER operated just a the job. NOW SERVING number. Fast Completed estimates on Schedule Complicated work contracts Lack of experience Simple work contracts Written by expensive in roofing. I see the home owner first, and lawyers to protect them, Easy payment options last. I am also working on the Tough to background check including low interest roof, and collected the not the customer. If something goes wrong, it’s dicult financing and credit card! payment from the home owner. to reach them, take any action Subcontracted Crew against them, or warn Using LOCAL suppliers. estimator Company may be certified, others due to a Strong online presence owner but is the crew certified, lack of online and customer support. and are they doing Hurry! presence. Call the certifiable work? workers! salesma Step by Step guide to a Proper Roof! Thousands of Nails NAIL ZONE 6 HIGH WIND 5 Hip & Ridge We use special shingles with a As a BP and Malarkey larger nailing area, and ALWAYS certified roofing use 6 nails in every shingle. This 4 Shingles company we can gets you the high wind warranty! install the fully Ice and Water Barrier warrantied roof system 3 *in critical areas and valleys to leave you protected longer for free! 2 Underlayment 1 Starter Shingles and Eave protection Our biggest selling feature is our 3 step Cleanup : Full iPad Roof inspection, and Prepare: Tarp entire yard, and protect estimate with high decorative yard features. resolution photo documentation of Take care when dropping the job progress. Prevent: old material from the roof. Use a Magnet rake, brooms, and Pride: full crew eort to leave the job site www.SargeantsRoofing.com 780-905-1121 cleaner than when we came! THE BENEFITS OF CHOOSING BP SHINGLE PRODUCTS Building Products of Canada Corp. (BP Can) makes household building and residential remodelling products in Canada and America. It provides home roof covering products, like asphalt shingles, eave protection solutions, and padding solutions. Also oers roofing solutions. HIGH WIND WARRANTIES The roofing shingles feature two high-tack sticky strips which are much better for high wind, however only 6 nails when mounted with 6 nails. BIGGER SHINGLES That is so that if the wind and rain BETTER FOR YOU allows water to go "up" the shingle, it will stop at the second line but still be The new shingle dimension, which is 14 in. allowed to drain back down out from x 42 in. makes it possible for the piling of under the shingle. bundles above the pallets, thereby limiting the overhang of the side of the bundles. STORMY This brings about the decrease in disfig- WEATHER ured or distorted bundle sides and AHEAD minimizes the potential of harm to the bundles when the pallets are stacked, and moved for shipping. SOLID SEALED BAND QUICK INSTALLATION We at Sargeant’s PATTERNED SEALED BAND Pr roofing company TIP install with 6 nails on every single task assigned to us mainly because it was more of a routine which we This warranty includes: learnt before these "high wind warranties" were around. BETTER RESISTANCE TO THE WIND SUPERIOR WIND-DRIVEN RAINFALL RESISTANCE In order to get the limited lifetime extended warranty, the shingles must be installed by a IMPROVED ABILITY TO RESIST WATER INFILTRATION BP certified roofer, in which we happen to be one. BETTER PROTECTION FROM ICE DAMS! Even after 50 years, 20% of the roof material U S C L I V X E E cost is always covered against defects. 50 LONGEST FULL W WARRANTY YEARS Y A R T IN THE SHINGLE BUSINESS R A N www.SargeantsRoofing.com 780-905-1121 WHY WORK WITH A CERTIFIED ROOFER TO BE CERTIFIED BY BP Demonstrate a complete Have a current Been operating for a Carry a minimum of Have Workers' Com- understanding of BP's business license minimum of 5 years one million dollars pensation Insurance Weather-Tite system, and of liability insurance on their employees. its components. Three words: Peace of Mind. THIS MEANS YOU KNOW YOU ARE 50 SAFE DEALING WITH THIS COMPANY! Years WARRANTY COVERAGE Lifetime Extended Warranty Support two seal strips Ask us more about BP's industry BP's shingles are the only ones the leading, simple terms 50 year warranty! can say they have two seal strips to adhere to the roof giving each shingle 2 points of contact! Superior Product BP’s The enhanced sealing strips are now Weathertite system super adhesive, and are your best defence against wind and the An integrated system of layers designed by BP to work SOLID SEALED BAND elements.