The Role of the Attachment System in Reduced Proactivity

The Role of the Attachment System in Reduced Proactivity

Organizational Behavior and Human Decision Processes 167 (2021) 28–41 Contents lists available at ScienceDirect Organizational Behavior and Human Decision Processes journal homepage: www.elsevier.com/locate/obhdp A relational account of low power: The role of the attachment system in reduced proactivity Jieun Pai a,*, Jennifer Whitson b, Junha Kim c, Sujin Lee d a Frank Batten School of Leadership and Public Policy, University of Virginia, 235 McCormick Road, Charlottesville, VA 22904, United States b The UCLA Anderson School of Management, 110 Westwood Plaza, Los Angeles, CA 90095, United States c College of Business, The Ohio State University, 2100 Neil Ave, Columbus, OH 43210, United States d College of Business, School of Business and Technology Management, KAIST, 291 Daehak-ro, Yuseong-gu, Daejeon 305-701, Republic of Korea ARTICLE INFO ABSTRACT Keywords: Although the literature provides widespread evidence for the effect of power on action, a systematic under­ Attachment theory standing of why low power individuals are less prone to action is still lacking. We focus on proactive behavior as Proactivity a particular form of action and propose a relational underpinning of the link between low power and reduced Power proactive behavior through the framework of attachment theory. We predict that the experience of low power will increase attachment anxiety, and that this increase in attachment anxiety will reduce proactive behavior. We test the proposed theory in a series of four pre-registered experiments and one quasi-experimental fieldstudy. In Study 1, 2, and 3, we test the mediating role of attachment anxiety on the relationship between low power and proactivity. In Study 4 and 5, we test theoretically driven attachment security interventions to mitigate the link between low power and reduced proactivity. We demonstrate that attachment security interventions help low power individuals to be more proactive in an organizational field quasi-experiment (Study 4) and in an exper­ iment (Study 5). Overall, we findsupport for attachment anxiety as an important factor in the experience of low power individuals which inhibits proactive behavior; we further offer a powerful intervention grounded in attachment theory to ameliorate this effect. 1. Introduction Exploratory actions function as a method via which individuals can proactively explore, learn about, and influencetheir environment (Elliot Organizations are rife with differences in power (i.e., the capacity to & Reis, 2003; Feeney & Thrush, 2010; Grant & Ashford, 2008; Hazan & influenceor control resources, rewards, punishments, and other people; Shaver, 1990; Noe, 1986). The need of modern organizations to Magee & Galinsky, 2008). Power is the basis of hierarchical differenti­ decentralize and innovate requires proactive behaviors from their em­ ation and is inherently relational. That is, power determines and is ployees (i.e., self-directed engagement with the environment; Campbell, determined by bonds between people who distribute resources (whether 2000; Frese & Fay, 2001; Frohman, 1997; Parker, 2000; Wu, 2019). tangible or intangible) and those who need them (De Waal & Waal, When employees do so, it can lead to improved sales performance 2007; Magee & Galinsky, 2008). Given the pyramid-shaped nature of (Crant, 1995), entrepreneurship (Becherer & Maurer, 1999), and inno­ hierarchies, the majority of organizational members will report to vation at the individual and firmlevel (Kickul & Gundry, 2002; Seibert, someone who has power over them, thus putting them in the position to Kraimer, & Crant, 2001). High power individuals’ capacity to control think, feel, and behave as low power individuals. For example, even valued resources reduces their dependence on others and affords more departmental directors will feel low power when interacting with C- proactive behaviors (Keltner, Gruenfeld, & Anderson, 2003), such as suite executives. The experience of low power can create challenges for initiating the first offer in negotiations (Magee, Galinsky, & Gruenfeld, the organization by inhibiting the very behaviors that are useful in 2007), changing their surroundings to fit their needs (Galinsky, driving organizational success – i.e., the self-initiated exploratory ac­ Gruenfeld, & Magee, 2003), and displaying risk- and pressure-tolerance tions that constitute proactive behavior. which allows them to persistently pursue beneficial outcomes even * Corresponding author. E-mail addresses: [email protected] (J. Pai), [email protected] (J. Whitson), [email protected] (J. Kim), [email protected] (S. Lee). https://doi.org/10.1016/j.obhdp.2021.06.003 Received 25 July 2019; Received in revised form 20 May 2021; Accepted 14 June 2021 0749-5978/© 2021 Elsevier Inc. All rights reserved. J. Pai et al. Organizational Behavior and Human Decision Processes 167 (2021) 28–41 under less than ideal conditions (Anderson & Galinsky, 2006). In In this paper, we specifically focus on proactive behavior, as its contrast, low power individuals’ limited resources increase their exploratory nature allows us to utilize the lens of attachment theory to dependence on those who do have power and inhibit them from dis- understand power dynamics (Wu, 2019; Wu, Parker, Wu, & Lee, 2018). playing proactive behaviors (Anderson & Galinsky, 2006; Galinsky We propose and demonstrate that the attachment system does indeed et al., 2003). function as an underlying mechanism of the relationship between low For organizations to thrive, low power members often need to power and reduced proactive action, and that interventions based on behave proactively, by pointing out organizational problems (Fang, attachment theory mitigate this effect, insulating individuals from the Kim, & Milliken, 2014; Kim & Kim, 2020; Milliken, Morrison, & Hewlin, action-discouraging effects of low power. 2003; Vuori & Huy, 2016), taking initiative in pursuing goals (Frese & We seek to make several contributions to theories of power. First, our Fay, 2001; Roberson, 1990), and actively adapting to new environments study builds on recent explorations of individuals at the bottom of the (Ashford & Black, 1996). However, low power members are less likely to hierarchy (e.g., Hays & Bendersky, 2015; Schaerer et al., 2018). As propose new ideas (Kim & Kim, 2020), to share negative, yet accurate demonstrated by Schaerer et al. (2018), extant theories, study designs, information with top managers (Detert & Burris, 2007; Fang et al., 2014; and attributions of results in social power research predominantly focus Milliken et al., 2003; Vuori & Huy, 2016), to be innovative (Zhang & on high power individuals, leaving us an insufficient understanding of Bartol, 2010), and to learn new skills, all of which risk leading to major low power individuals. Our work extends this line of research on the organizational failure (Vuori & Huy, 2016). These findingshighlight the unique system of responses of low power individuals and introduces the importance of understanding the underlying mechanisms of why low attachment system as a key explanatory factor. Second, organizational power employees are less prone to proactive behaviors when needed and research has long been interested in the proactive behaviors of organi- what interventions can encourage them to behave proactively. zation members (see Grant & Ashford, 2008 for a review). Our research Nevertheless, much research has largely focused on the experience of carries implications for the effect of low power on key organization- high power (Anderson & Galinsky, 2006; Anderson & Thompson, 2004; relevant measures of proactivity. Specifically, many of the behaviors Galinsky et al., 2003; Galinsky, Ku, & Wang, 2005; Galinsky, Magee, that are often seen as desirable in employees may be muted during the Inesi, & Gruenfeld, 2006; Magee et al., 2007). This focus on high power experience of low power, for example, spontaneously pointing out er- implies, by the lack of attention to low power, that low power might be rors, sharing innovative ideas, and employing voice. Third, we provide thought of as simply the absence of power. However, Schaerer, du interventions based on our theoretical framework that attachment se- Plessis, Yap, and Thau (2018) have demonstrated that while low power curity can disinhibit low power employees and increase their ability to individuals sometimes behave in opposite ways than high power in- be proactive. dividuals (e.g., they exhibit less exploratory proactive behaviors), at other times, they behave similarly (e.g., they objectify others to a similar 2. Theory and hypotheses extent). Congruently, Smith and Hofmann (2016) found that low power and high power often had different, and not just opposite effects. This 2.1. Low power and the behavioral inhibition system suggests that unique phenomena come into play only during the expe- rience of low power and that it is inappropriate to infer the psycholog- A key paradigm of power reasearch is based on the notion that the ical processes of low power individuals from those of high power experience of low power motivates individuals to avoid negative out- individuals. The current research investigates the experience of low comes (Keltner et al., 2003), and that this motivation is responsible for power individuals, providing a relational lens through which to inter- the behavioral inhibition which reduces action (Keltner et al., 2003). pret and predict their proactive behaviors (and lack thereof), as well as However, recent

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