FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSEVANGELICAL COMMUNITYFOCUS HOSPITAL FOCUS FOCUSFOCUSFOCUS FOCUSIN FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSANNUALREPORT2015FOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS FOCUSFOCUSFOCUS IN F CUS TABLE OF CONTENTS 3 Heart and Vascular Center—Offering Expertise and Convenience 5 The Family Place—Comfort and Care Reflected in Renovation 7 Evangelical’s Wound Care Clinic Recognized with National Award for Clinical Excellence 9 A Positive Outcome—Continuous CPR Proves to be Lifesaver for Local Toddler 11 Diabetes Center Emphasizes Disease Management and Living Well 13 Information Systems Upgrades Set Stage for Growth 15 Cancer Services Provide Coordination of Care 17 Accreditations 19 New Faces 21 Board of Directors 23 Donor Report 27 National Response to Ebola Allows Evangelical to Hone Protocols 45 Kitchen and Dining Experience Priorities of Latest Renovation 57 Financial Report 59 Community Benefit Report ANNUALREPORT2015 TRANSITION or just the fifth time in its nearly 100-year history, Together, Mr. O’Keefe and Ms. Aucker guided the Hospital F Evangelical Community Hospital transitioned through its most aggressive period of growth, including leadership at the end of fiscal year 2015. the construction of a 42,000-square-foot surgical and cardiovascular expansion, numerous practice acquisitions, Michael O’Keefe announced his retirement after a decade and extensive renovations throughout the facility, as President and CEO and nearly 25 years in an executive including The Family Place. leadership role at the Hospital. As she leads the organization forward, Ms. Aucker The Board of Directors appointed Kendra Aucker to is dedicated to maintaining Evangelical’s strong succeed Mr. O’Keefe. An integral part of the Evangelical commitment to providing high-quality, affordable care in Community Hospital team of experts since 1990, Ms. a compassionate setting while positioning the Hospital to Aucker served in roles associated with marketing, meet the community’s healthcare needs of tomorrow. y physician practice management, operations, and executive leadership. She was most recently Executive Vice President/Chief Operating Officer. y Michael N. O’Keefe y Kendra A. Aucker 2 IN F CUS HEART AND VASCULAR CENTER Offering Expertise and Convenience ccording to a 2014 report of Susquehanna Valley, Evangelical Center began in January and was A statistics from the American Community Hospital is answering completed in the summer of 2015. Heart Association, an estimated 85.6 those cardiovascular needs and At the Center, patients of Evangelical million people in the United States are further centralizing services in the have a dedicated heart and vascular living with cardiovascular diseases, new Heart and Vascular Center of practice with everything in one including heart attack, stroke, and Evangelical. location. high blood pressure. Standing firmly on a history of On staff to answer cardiovascular Building on its reputation for providing quality cardiac and vascular needs are Christopher Brancato, improving the health of the Central services, construction on the new MD, FACC, Cardiologist; Robert Davis, DO, FACC, Cardiologist; Petra Lynch, MD, Interventional Cardiologist; Anuradha Tunuguntla, MD, FACC, FSCAI, Interventional Cardiologist; Todd Stefan, MD, FACS, RPVI, Vascular Surgeon; and Kelly Farrell, PA-C. Evangelical’s expertise in the area of cardiac and vascular services is shown in the numbers. In fiscal year 2014, 572 cardiac catheterizations were completed, with another 547 completed in fiscal year 2015. A staggering 4,112 vascular procedures were done in fiscal year 2014 and another 4,457 Robert Davis, Anuradha Tunuguntla, Todd Stefan, were completed DO, FACC MD, FACC, FSCAI MD, FACS, RPVI in fiscal year 2015. Looking at those 3 ANNUALREPORT2015 two years alone, it is clear that a Heart and Vascular Center will serve a growing need in the region. The cardiology program includes minimally invasive emergent and interventional cardiac catheterizations as well as balloon Annette Wilson, LPN, Office Supervisor, assists a patient at the newly opened Heart and Vascular Center. angioplasty and stent placement to open blocked arteries. Additional Vascular services range from of an artery, which can rupture and cardiology services include diagnostic cosmetic in-office procedures to possibly cause death. testing to identify heart issues and more extensive medical conditions medical monitoring of patients who associated with Peripheral Vascular The new Center includes a large have experienced heart-related Disease (PVD), or blockages and number of exam rooms for incidents. abnormalities of blood vessels outside Evangelical’s specialists to efficiently of the heart. Vascular services include diagnose and manage heart and Known for its comprehensive cardiac but are not limited to treatment of vascular needs, with shorter wait rehabilitation, Evangelical aids spider and varicose veins, which times. The staff of the Center patients in building heart strength can cause leg pain and swelling; work in tandem with the existing and endurance through a supervised management of carotid stenosis, exceptional staff of technologists, program. In addition, patients benefit which can cause stroke; blockages nurses, and rehab specialists of the from having routine checkups with in leg arteries, which can cause leg Hospital’s cardiovascular unit, who a consistent specialist to manage pain, difficulty walking, and ulcers; and bring decades of experience to every heart issues so they don’t progress aneurysms, a ballooning of a portion procedure performed at Evangelical. y into emergencies. For cardiac emergencies there is a physician with interventional capabilities on call Christopher Brancato, Petra Lynch, MD Kelly Farrell, PA-C MD, FACC 24/7, 365 days a year. 4 IN F CUS THE FAMILY PLACE Comfort and Care Reflected in Renovation Recently renovated, The Family Place was unveiled in the summer of 2014, bringing aesthetic and functional changes that enhance the birthing experience. WHAT’S NEW AT THE FAMILY PLACE? • Wood-based baby bassinets • Flat-screen televisions • Comfortable furniture and freshly painted walls • Individually controlled thermostats • Updated whirlpool tubs in the labor and delivery rooms • State-of-the-art nurse call system Above: A newly remodeled patient room at The Family Place. Right: Nichole Beck, Unit Assistant, places an infant in a new bassinet. 5 FOCUS JEFFREY RITENOUR, RN | ICU/SDU STAFF COORDINATOR “Evangelical has a sense of community and friendly atmosphere you can feel from the time you enter the doors. Building relationships with our patients develops trust, and patients who trust their caregivers are more likely to follow a plan of care, which leads them on the greatest path of healing.” IN F CUS EVANGELICAL’S WOUND CARE CLINIC RECOGNIZED WITH NATIONAL AWARD FOR CLINICAL EXCELLENCE vangelical Community Hospital’s outcomes for 12 consecutive months, “A center is only as good as the E wound care physicians, leaders, including patient satisfaction of more individuals providing the care, and at and clinicians were presented with than 92 percent, a minimum 91 Evangelical we are definitely a Center the Center of Distinction Award by percent wound healing rate within of Distinction because of our solid Healogics, Inc., the nation’s largest 30 median days to heal, and other core of experts,” said Judy Lechler, provider of advanced wound care quality outcomes. Of the 511 centers Director, Outpatient Clinic. “From services, in fiscal year 2015. eligible nationally for the Center of the first visit to the last, our patients Distinction Award, only 157 achieved are afforded the best possible care Wound Care and Hyperbaric the honor. Medicine, located in the outpatient clinic on Evangelical’s main campus, achieved outstanding clinical Laura McClintock, Certified Hyperbaric Technician, assists James Auman during his hyperbaric oxygen 7 therapy. ANNUALREPORT2015 Teresa Wilson, Area Vice President of Healogics, Inc., presented the Evangelical Community Hospital Wound Care Clinic Team with the Center of Distinction Award—a national recognition of clinical excellence. Only 157 of 511 eligible wound programs received this honor. because of the excellence provided biological and biosynthetic dressings environment. Their commitment by our physicians, nurses, nutritionist, and growth-factor therapies; to patients on all levels, including educators, surgeons, vascular compression, negative pressure, comprehensively managing wounds specialists, and more.” and hyperbaric oxygen therapies; and health conditions, provides patient and family education; and patients with the care and comfort Millions of Americans suffer from bioengineered skin substitutes. they need to enjoy life,” said Lechler. y chronic wounds. Evangelical’s wound and hyperbaric program offers highly Evangelical’s Wound Care Clinic is a specialized wound care to patients member of the Healogics network suffering from diabetic ulcers, of more than 550 centers, which pressure ulcers, infections, and other provides access to benchmarking data chronic wounds that have not healed and proven experience treating more in a reasonable amount of time. than 2 million chronic wounds. Services include wound consultation/ evaluation;