Re-Request for Proposal (RFP) (2nd Call) For ''SATELLITE BASED VIRTUAL CLASSES” PROJECT By Directorate of Higher Education Government of Chhattisgarh Indravati Bhawan, Atal Nagar* on Turn-Key basis i.e. Designing, Installation, Operations and Maintenance of the entire Virtual Class Room Set-up (Studio and Virtual Class Room) * Naya Raipur has been re-named as Atal Nagar, vide State Government Notification. Page 1 of 92 CONTENTS S.No. Item Page No. 1 Important note and Tender notice 3 2 Fact Sheet 4-6 3 Project Scope 6-9 A. Project Overview 6-7 B. Technical and Operational Requirements 7-8 C. Operations, Training Requirements and Methodology 8-9 4 Responsibilities of Directorate and Bidder 9-11 A. Directorate 9-10 B. Bidder 10-11 5 Invitation to RFP 11-12 6 Eligibility to Bid 13-14 7 Instructions to the Bidders and other relevant information 15-43 8 Annexure I: Equipments required at the Studio and their minimum 44-51 technical specifications. Annexure II: Equipments required at each SBVC and their 52 minimum technical specifications. Annexure III: Financial proposal 53-56 Annexure IV: List of 75 Selected Government colleges where 57-59 SBVC is to be set up. Annexure V: Declaration For Not Being Black Listed. 60 Annexure VI: Curriculum Vitae (CV) of Key Personnel 61-64 Annexure VII: Format of Sending Pre-Bid Queries 65 Annexure VIII: Pre-Contract Integrity Pact 66-74 Annexure IX: Hardware Manufacturer Authorization & Support Form 75 Annexure X: Pre-Contract Integrity Pact 76-84 Annexure XI: Particulars of The Bidders 85 Annexure XII: Format for Power of Attorney 86 Annexure XIII: Proposal Covering Letter 87 Annexure XIV: Format for Draft Performance Guarantee 88-89 Annexure XV: Bank Guarantee Format for Earnest Money Deposit 90-92 Page 2 o f 92 1. IMPORTANT NOTE & TENDER NOTICE: Directorate of Higher Education, Government of Chhattisgarh in the state of Chhattisgarh invites proposals from reputed System Integrator for Designing, Installation, Operations and Maintenance of the entire Virtual Class Room Set-up (Studio and Virtual Class Room) on turn key basis, as detailed in the Scope of Work in this RFP: COMMISSIONER, Directorate of Higher Education , 2nd and 3rd floor, Indrawati Bhawan, Atal Nagar, Chhattisgarh- 492002. Bids received after the due date will be rejected. The document can be downloaded from the website https://highereducation.cg.gov.in The parties are advised to study the document carefully. Submission of response to this Request for Proposal shall be deemed to have been done after careful study and examination of this document with full understanding of its implications. Bidders must ensure that they submit all the required documents indicated in the RFP document without fail. Bids received without supporting documents for the various requirements mentioned in the tender document are liable to be rejected at the initial stage itself. The data sheet for all the components should be submitted by the Bidder for the scrutiny. Directorate of Higher Education reserve the right to accept or reject in part or full any or all the offers without assigning any reasons. Issuer COMMISSIONER, Directorate of Higher Education , 2nd and 3rd floor, Indrawati Bhawan, Atal Nagar, Chhattisgarh- 492002. Tel: + 91 - 771 - 2263412 Fax: + 91 - 771 - 2263412 Email: [email protected] Website: www. highereducation.cg.gov.in Address for Bid Submission and Correspondence COMMISSIONER, Directorate of Higher Education , 2nd and 3rd floor, Indrawati Bhawan, Atal Nagar, Chhattisgarh- 492002. Page 3 o f 92 2. FACT SHEET 1 Tender No. GCHEVCR/318/218/2018 2 Scope of Work Selection of System Integrator for Designing, Installation, Operations and Maintenance of the entire Virtual Class Room Set-up (Studio and Virtual Class Room) in Government Colleges of the State on turn key basis. 3 Name of the tender issuer Directorate of Higher Education 4 Date of issue of tender document 11-09-2018 5 Last date for sending Pre Bid Query To be informed later 6 Publishing of pre-bid queries response. Pre-bid query response would be published at a date to be informed later . 7 Last Date for Submission of Bids 20-09-2018 up to 4.00 PM 8 Date of Opening of Technical Bids 20-09-2018 at 5:00 PM 9 Date of Presentation To be informed later through e-mail and telephone 10 Date of Commercial Bid opening To be informed later through e-mail and telephone (Bidder should furnish the mobile number and e-mail of one authorized representative) 11 Place of Submission & Opening of Bids COMMISSIONER, Directorate of Higher Education , 2nd and 3rd floor, Indrawati Bhawan, Atal Nagar, Chhattisgarh- 492002. 12 Address of Communication COMMISSIONER, Directorate of Higher Education , 2 and 3 floor, Indrawati Bhawan, Atal Nagar, Chhattisgarh- 492002. 13 Cost of Tender Document Rs 5,000 (Rs. Five Thousand only) through DD in the name of COMMISSIONER Higher Education, Raipur Page 4 of 92 14 Earnest Money Deposit (EMD) Rs. 10, 00,000/- (Rupees Ten lakhs only). EMD may be submitted in Demand Draft in the name of COMMISSIONER Higher Education, Raipur :- 1) Original copy of the DD should be submitted to Directorate of Higher Education office between 03:30 PM to 05:00 PM on the last date of bid submission (please refer fact sheet in this RFP ). OR EMD may be submitted in the form of Bank Guarantee (BG) as per format mentioned in the RFP on stamp paper of value required under law duly signed by authorized representative of Bank: 1) Original copy of BG should be submitted to Directorate of Higher Education office between 03:00 PM to 05:00 PM on the last date of bid submission (please refer fact sheet in this RFP). 15 Validity of Proposal Proposals must remain valid 180 days after the submission date. 16 Availability of Tender Document Tender document can be downloaded from www. highereducation.cg.gov.in 17 Method of Selection QCBS Note: 1. The date of the opening of the commercial bids will be intimated to the qualified Bidders before the due date through Email or Telephone. Page 5 o f 92 2. Directorate of Higher Education reserves the right to change any schedule of bidding process. Please visit Directorate of Higher Education website mentioned in document regularly for the same. 3. Proposals must be received not later than time & date and at venue mentioned in the Fact Sheet. Proposals that are received after the deadline WILL NOT be considered. 3. SCOPE OF WORK A. PROJECT OVERVIEW Directorate of Higher Education, Government of Chhattisgarh intends to establish Virtual Class Rooms (e-class rooms) in 75 selected Government Colleges in the State. The primary objective of the scheme is to provide quality education to students in remote places particularly in the tribal districts of the State where facilities are meager in terms of infrastructure and availabilities of teachers. The scheme, under the flagship program, envisages the use of the state of the art technology for delivering quality lectures et al. The flagship program shall be for a period of two years (session 2018-19 and 2019-20) and depending upon it's success, a decision shall be taken for further extension of the project. Directorate of Higher education requires to set up a framework in the state of the ''SATELLITE BASED VIRTUAL CLASSES (SBVC)" wherein the entire network will be set up in line with the Technical and Operational Parameters specified herein. i. To make the learning process more interactive and interesting for the students, the Bidder shall source/develop various audio-visual teaching aids based on the content provided by the Directorate. ii. The sessions will be conducted in a professional way with cameraman to capture the live lectures and trained technicians to handle all equipment. iii. Bidder shall design and provide technical solution to establish: 1) Network operation centre with all technical equipments as required to be set up at RAIPUR 2) Studio in RAIPUR along with all cameras, equipments, and teaching aids for conducting lectures, capturing the same and delivering them live to the various remote SBVCs. 3) SBVCs in State which shall be equipped with display devices, communication equipments etc. 4) Bidder is required to provide post implementation services for 2 (Two) years as under a. The Annual Technical Support shall be for 2 years including Update patches and bug fixing for application software. Project is for 2 years and depending upon it’s success, a decision shall be taken for further extension of the project by the directorate. Page 6 o f 92 b. The equipments installed at the studio and virtual class room shall have 3 years on site warranty. c. Satellite Bandwidth for delivery of lectures to SBVCs minimum 256 Kbps Two Way; d. Sufficient forwarding band width shall have to be provided by the implementing agency at the studio to connect remote classes for the purpose of providing quality video and audio streaming. e. 2 Way satellite connectivity between SBVCs and Studio f. Training and Skill Development and knowledge transfer g. Manpower support as per details provided in the scope of work h. Operating the entire network at their cost as per the Technical and Qualitative guidelines outlined herein for a period of 2 years. Project is for 2 years and depending upon it’s success, a decision shall be taken for further extension of the project by the directorate. B. TECHNICAL AND OPERATIONAL REQUIREMENTS 1. Technical Solution Requirements i. The solution should enable lectures to be conducted at a central studio, which will be set-up at a specified location, and be delivered live in High definition (HD) via 2-way VSAT to the entire network of SBVCs, simultaneously.