Shore Excursions ms Prinsendam July 29, 2015 ➤ the benefits ➤ frequently of booking asked with us questions When you book your shore excursions with Holland America what should i wear? made based on his evaluation of guest and crew safety. Line, you can count on our Signature of Excellence® to Comfortable walking shoes are recommended for all shore We encourage you to bring a collapsible wheelchair as space consistently offer a superior experience ashore: excursions. When you visit places of worship, we recommend limitations may restrict the ability of some tour operators to dressing conservatively (no shorts or sleeveless tops), but casual accommodate motorized mobility aid devices. quality clothing is perfectly acceptable. Dress in layers and have a jacket Clean and comfortable transportation equipment; we engage i am traveling with friends and we would like to be on the along. Bring an umbrella or raincoat, a hat and sunscreen. professional independent tour operators dedicated to customer same motor coach satisfaction. what about meals? The departure location for each shore excursion is printed on Most tour departures complement the ship’s meal service hours. your shore excursion tickets. If you wish to travel with friends, safety In-room dining is available on board. please arrive at the designated meeting place together. This will Tour operators have contractually agreed to comply with local enable the staff to allocate space for you on the same vehicle. government requirements and to carry liability insurance in how will i know what time each tour departs? amounts consistent with local standards to address personal The on-board Shore Excursions Order Form in your stateroom tour durations injury and property damage claims. will show departure times. This information will also be printed The individual tour descriptions include approximate dura- on your shore excursion tickets, which you will receive on board. tions. To allow our Shore Excursions Managers flexibility convenience Approximate tour departure times are posted on our website at to coordinate your time in port with meals and activities on English-speaking guides; tour departure times set to coincide www.holland america.com. the ship, exact departure times are published in the Shore with the ship’s schedule as well as with that of other tours so Excursions Order Form on board. For more information, please i have a disability. how do i know which tours will best suit that guests desiring to do so can take multiple tours. attend the Shore Excursions Presentation or visit the Shore me? will i have a problem dis embarking the ship? peace of mind ( ) Excursions Office. Guests with disabilities should inquire in advance whether a If a tour that you have purchased through Holland America tour descriptions shore excursion will be able to accommodate their needs. We Line returns late to the ship, we will almost never leave without have graded the Shore Excursions according to the relative level Tour descriptions may change after printing. Information that you. In the very rare event that the ship must leave, we will of activity they entail. The walking icons that appear at becomes available after this brochure is published will be posted in arrange at our expense to get you to the next port of call (with the Shore Excursions section of our website, which can be found the beginning of each tour description provide a general idea of independently booked tours, you are responsible for rejoining online at www.hollandamerica.com. Significant changes will be the level of activity to expect. Please refer to the “How to Choose the ship at the next port of call). noted on the Shore Excursions Order Form on board. Tour Your Tours” section in this brochure for specific information schedules are subject to change. variety on the walking icons. It is important to keep in mind that shore Around the globe, our programs include “A Taste of...”, Off excursion operators are subject to the laws of their own country the Beaten Track, panoramic, flightseeing and motor coach including with respect to accommodating the needs of guests tours, with such adventures as camel rides, kayaking, diving, with disabilities. In most foreign countries, the laws are not as rock-climbing, glacier hiking and private vehicle/vessel touring. stringent as those in the United States. Please speak with the value Shore Excursions Office as to whether you can expect to encoun- Our award-winning shore excursions offer superior quality and ter difficulties (dis)embarking the ship in a particular port of call. competitive pricing; our guests consistently rate their shore In this regard, the decision whether or not to carry or provide excursion experience as excellent. other mobility assistance to a guest and their mobility assistance device (wheelchair, walker, etc.) up or down a ship’s gangway, or on or off a tender boat, is at the sole discretion of the Captain, Page 2 of 36 What fascinates you? A cooking class with a local chef? A private car, complete with driver and guide, ➤ the collections so you can explore near or far? A chance to encoun- ter wildlife or view natural wonders up close? of Holland The Collections of Holland America Line represent America Line a small subset of the shore excursions you will find in this brochure. Each collection offers its own particular focus and is available only in select ports. Medallion Collection exchange, replant native forest or restore fragile habitat—your recommend that you bring some local currency to cover such A series of exclusive experiences designed to footprint will be light and your soul enriched. costs as credit cards are not readily accepted in some ports. Lunch accommodate our most discerning guests, our Signature Collection will not be included on any tour as many guests prefer to select Medallion Collection tours are each carefully their own dining venue. This exclusive touring option for independent- chosen to provide an in-depth perspective. They itinerary planning: If you need help planning your personal minded travelers lets you completely customize offer unparalleled access to events and sights not normally readily itinerary, the Port Lecturer and/or Shore Excursions Manager and maximize your time ashore by reserving available. First-class style, smaller groups, multi-day Overland can assist you and will gladly answer your questions. This can private transportation (along with an English- Adventures—elite activities for a privileged few. be very helpful in many destinations where travel time, location, speaking driver and guide) in advance. Whether you travel by car holidays, and opening hours of attractions need to be taken into or minivan, customized boat, classic floatplane or stretch SUV Encore Collection consideration in order to maximize the efficiency of your time limousine, you choose the companions, sights and pace that Been there, done that? Think again. Our Encore ashore. Collection, designed especially for repeat guests, perfectly suit you. online reservations: The fastest and easiest way for you to lets you discover what lies beyond the well- to whom is the signature collection suited? The Signature reserve and pay for your Signature Collection experience is known attractions you’ve already seen. Barbecue Collection is for solo travelers, couples, families, friends and on the Holland America Line website. Visit us online at www. with Argentine gauchos, bike the tree-lined boulevards of special interest groups traveling together. This may also be an hollandamerica.com. Please note the cost will be per mode of Barcelona, ride an Icelandic pony across a windswept beach near excellent choice for non-ambulatory guests. Value and flexibility transportation (not per person), so only one person in the party Reykjavik. These tours showcase hidden gems, unusual angles are just two of the advantages of first-class touring and luxury needs to make the reservation. The price shown on the website and inside stories that will bring you back time and again. transportation. Privacy, comfort, safety, and personalized guide is the total cost for the transportation, driver and guide (not a service are also yours to enjoy. World Wonders Collection per-person price). In many ports, availability is extremely limited. Natural treasures, architectural marvels, about the transportation: Each type of transportation will Please reserve as early as possible. technical wonders: to the Seven Wonders of be of the highest grade available in that port. Not all modes of payment & tour vouchers: Your credit card will be charged the World we add our own nominations based transportation are available in all locations. For information after your reservation is confirmed. Next, start planning what on decades of leadership in global travel—the about the transportation sizes and availability, please see our you’ll do with your Signature Collection experience in each port. sandstone city of Petra, the moai statues of Easter Island, and the website at www.hollandamerica.com. On board the ship, you will be given a form to advise the Shore Great Wall of China, among others. What they have in common pricing: The cost of each type of transportation will be published Excursions Office of the itinerary you have chosen. is the ability to inspire awe. online at www.hollandamerica.com. booking on board: The Signature Collection may be available for also included: The cost includes the service of a driver and English- booking once you are on the ship, but this cannot be guaranteed. Cruise with Purpose Collection speaking guide, unlimited mileage, road tolls, parking fees and Please check with the Shore Excursions Office on board. For every global citizen who has ever dreamed of either giving back or paying it forward, the bottled water. disembarking the ship: In some disembarkation ports, a private innovative Cruise with Purpose Collection is quite not included (unless otherwise noted): Guests’ entrance fees vehicle and guide can be used for sightseeing en route to the simply about improving our planet one voyage at for attractions are not included in the price due to the wide range airport.