2013 Corporate Responsibility Report IGM Financial Responsibility Throughout OPERATIONAL INTEGRITY OUR ECONOMY OUR CLIENTS OUR PEOPLE OUR ENVIRONMENT OUR COMMUNITIES Table of contents 2 A message from our CEOs 3 Who we are 5 Formalizing our commitments 6 Our approach to corporate responsibility 7 Stakeholder engagement 8 Our report topics 9 Operational integrity Corporate governance Risk management Compliance framework 15 Our economy Promoting financial literacy Contributing positively to the economy and society 22 Our clients Providing a rewarding client experience Value through professional advisors Responsible products and services 32 Our people Attracting and retaining talent Developing our people Diversity and inclusion 40 Our environment Reducing our environmental footprint Engaging our people to make a difference 47 Our communities ELECTRONIC PRODUCTION OF THIS REPORT SAVED: Community giving Community service 55 Our impacts 56 About this report 57 Data tables 10 400,000 EQUIVALENT TO 1.5 12 63 GRI Index TONNES OF WOOD LITRES OF WATER HOMES’ TOTAL ENERGY TONNES OF FOR AN ENTIRE YEAR GREENHOUSE GASES OPERATIONAL INTEGRITY OUR ECONOMY OUR CLIENTS OUR PEOPLE OUR ENVIRONMENT OUR COMMUNITIES A message from our CEOs Responsibility throughout At IGM Financial, we are in the business of 3 Investors Group and Mackenzie Investments helping Canadians to plan for and achieve their began preparations to become signatories financial goals. Because of the trust placed in to the Principles for Responsible Investment us, we have a long-standing commitment to act and proudly accomplished this in 2014. responsibly in everything we do. 3 We were named a global employer of We believe that considering the environmental, choice by the Cambridge University social, and governance impacts of our business Students’ Union. Murray J. Taylor Jeffrey R. Carney contributes to long-term sustainable value. We We’re putting our corporate responsibility are living in a time when companies around Co-President and Co-President and strategy into action with affiliated companies Power Chief Executive Officer Chief Executive Officer the world are being encouraged to disclose and Financial Corporation and Great-West Lifeco. IGM Financial Inc. IGM Financial Inc. address these impacts. Our Corporate Respon- sibility Report tells our story about the issues We’re proud of our achievements, our commit- important to our clients, the financial advisors ments and our people. At the same time, we and Consultants who serve them, our employees, know there is more we can do to engage our our shareholders, and our communities. stakeholders, grow our strategy, and measure and enhance our public reporting on our corpo- In 2013 we reached several milestones: rate responsibility performance. 3 We built a six-pillar strategic approach to We are committed to building on the foundation corporate responsibility and our Board of we have created in the years ahead. We know Directors formalized a Corporate Responsibility that our actions matter and that our sustainability Statement. as an organization is closely tied to the sustain- 3 We created a governance framework and ability of the people, the places and the environ- established leadership for corporate ment we rely on. responsibility efforts across IGM Financial. Responsibility throughout. It’s a goal we continually 3 We participated for the first time in the Carbon strive to meet. Disclosure Project survey, ranking among the top companies in the financial sector in Canada. 2 OPERATIONAL INTEGRITY OUR ECONOMY OUR CLIENTS OUR PEOPLE OUR ENVIRONMENT OUR COMMUNITIES INTERNATIONAL Who we are INVESTMENT OFFICES IN SINGAPORE, HONG KONG IGM Financial Inc. is one of Canada’s premier AND DUBLIN personal financial services companies and one of the country’s largest managers and distributors of mutual funds and other managed asset products. IGM Financial builds its business through a strategic focus on multiple distribution opportunities, delivering high-quality advice and innovative investment and service solutions for investors. Strong relationships are at the core of the IGM philosophy. IGM’s activities are carried out principally through three operating companies – Investors Group Inc., Mackenzie Financial Corporation (“Mackenzie Investments”) and Investment Planning Counsel IGM FINANCIAL HEAD OFFICE Inc. – each of which operates as a distinct entity in the financial services market. INVESTORS GROUP CORPORATE OFFICES INVESTORS GROUP REGION OFFICES (109 TOTAL) The Company’s head office is in Winnipeg, MACKENZIE INVESTMENTS HEAD OFFICE Manitoba, and its common shares trade on the Toronto Stock Exchange (TSX: IGM). Its majority INVESTMENT PLANNING COUNSEL HEAD OFFICE shareholder is Power Financial Corporation. 2013 financial highlights: IGM FINANCIAL AT A GLANCE 3 $131.8 billion in total assets under management OVER OVER OVER 3 $2.7 billion in revenue 2 MILLION 35,000 3,100 3 $14.1 billion in stock market capitalization CLIENT RELATIONSHIPS FINANCIAL ADVISORS EMPLOYEES IN OUR $1.3 billion in long-term debt 3 ACROSS CANADA DISTRIBUTING OUR CORPORATE OFFICES PRODUCTS AND SERVICES 3 OPERATIONAL INTEGRITY OUR ECONOMY OUR CLIENTS OUR PEOPLE OUR ENVIRONMENT OUR COMMUNITIES Investors Group, founded in 1926, provides Mackenzie Financial Corporation (“Mackenzie Investment Planning Counsel Inc., founded comprehensive personal planning delivered Investments”), founded in 1967, provides in 1996, is an integrated personal financial through long-term client and Consultant investment management and related services services company focused on providing relationships. The company is headquartered offered through diversified investment Canadians with high-quality financial products, in Winnipeg, with major corporate offices in solutions. The company continues to build services and advice through its network of Toronto and Montreal. It provides advice an investment advisory business through financial advisors. In addition to investment and services through its exclusive network proprietary investment research and in-house management solutions, including Counsel Port- of financial advisors (called Investors Group portfolio management while strategically using folio Services strategies managed by sub-advi- “Consultants”) located in regional offices across selected sub-advisors. Mackenzie Investments sors, advisors have access to a suite of insur- Canada. distributes its retail investment products through ance, securities and mortgage products to serve third-party financial advisors and their firms The company’s product and service offerings client needs. The company is headquartered in across Canada. The company is headquartered include a full range of retail financial and invest- Mississauga. in Toronto, with major offices in Vancouver, ment planning options including investment Calgary and Montreal. management, securities, insurance, mort- gages and other financial services. Investors Mackenzie Investments also has specialty teams Group funds are managed by I.G. Investment focused on strategic alliances with third-party Management, Investors Group’s multi-disci- investment programs offered by banks, insurance plinary team of investment professionals, with companies and other investment companies offices and advisors in Canada, Ireland and and institutional investment management Hong Kong. Investors Group also offers a range services for pension plans, foundations and of partner funds through advisory relationships other institutions. with other investment management firms. NEARLY 1 MILLION CLIENTS ABOUT 1 MILLION CLIENTS ABOUT 250,000 CLIENTS 4,673 INVESTORS GROUP CONSULTANTS 30,000 ADVISORS DISTRIBUTING PRODUCTS 933 FINANCIAL ADVISORS EMPLOYEES EMPLOYEES EMPLOYEES 1,908 992 239 1 $68.3 BILLION ASSETS UNDER MANAGEMENT $65.3 BILLION ASSETS UNDER MANAGEMENT $3.4 BILLION ASSETS UNDER MANAGEMENT AS OF DECEMBER 31, 2013 AS OF DECEMBER 31, 2013 AS OF DECEMBER 31, 2013 1 Total assets under management excluded $5.2 billion of assets sub-advised by Mackenzie on behalf of Investors Group and Investment Planning Counsel. 4 OPERATIONAL INTEGRITY OUR ECONOMY OUR CLIENTS OUR PEOPLE OUR ENVIRONMENT OUR COMMUNITIES Formalizing our commitments CORPORATE RESPONSIBILITY STATEMENT EXTERNAL COMMITMENTS In 2013, our Board of Directors formalized our In addition, IGM Financial has addressed some Corporate Responsibility Statement reflecting the key external sustainability commitments and The UN PRI initiative is an international network, core values that have and will continue to guide us: standards. representing more than 1,260 signatories with IGM Financial took part in its first CDP Our Commitment to Corporate Responsibility 3 US $45 trillion in assets, who are working together survey in 2013. The CDP is an independent, In addition to meeting ethical standards in to put the following six principles for responsible investor-driven organization which facilitates accordance with the firm’s Code of Conduct, and investment into practice: the measurement and disclosure of the complying with applicable laws and regulations, greenhouse gas emissions requested from Principle 1: We will incorporate ESG issues into IGM Financial strives to: over 5,000 of the world’s largest companies investment analysis and decision-making processes. uphold principles, policies and procedures 3 on behalf of 767 investors, representing that promote integrity and risk management; US $92 trillion in assets. Principle 2: We will be active owners and 3 provide value to our clients and the financial