magazine SEPTEMBER 2017 Vol 17 Issue 09 Pages 116 `50 A MONTHLY ON HOSPITALITY TRADE By DDP Publications The Garden City welcomes FHRAI PRESIDENT’S MESSAGE K. Syama Raju Dear fellow members, President, FHRAI We welcome Shri Alphons Kannanthanam, The theme chosen for this year's convention is Minister of State (Independent Charge), “Hospitality 2025 – The Future is NOW”. Ministry of Tourism and Minister of State for Electronics and Information Technology. We Gurudev Sri Sri Ravi Shankar ji will be look forward to members interacting with him presiding over the inauguration ceremony and in a manner that will enable him in making blessing the function. Dr. Mahesh Sharma, India a preferred tourist destination that is Minister of State (Independent Charge) for safer and welcoming. Culture and Minister of State in the Ministry of Environment, Forest and Climate Change, has It is FHRAI's tradition that our Annual accepted to be the keynote speaker. We will be Convention be held by rotation in each of the honoured to have Shri Ananth Kumar, four regions. This year, it is the privilege of the Union Minister for Chemicals and Fertilizers southern region to organise this prestigious and Shri Siddaramaiah, Chief Minister event at Bengaluru, the beautiful Garden City of Karnataka, as some of the other and Silicon Valley of India. We fi nd out more prominent guests. about this state and city in our cover story. We also decode the state’s market scope, On the inaugural day, we will be hosting an challenges in growth, and the tourism agenda Incredible India evening for you, showcasing that governments should follow to further grow the myriad hues of different dance forms of hospitality and tourism in the city and region. South India followed by cocktails and dinner at the Shangri-La Hotel, Bengaluru. An exhibition The Organising Committee, under the featuring the latest products and technologies leadership of K Nagaraju, Chairman, has been in hospitality will run concurrently with the working tirelessly over the last few months convention, where delegates will have the in ensuring that the convention delivers what opportunity to stay abreast of new hospitality you want- the right speakers and content, solutions, source them, as well as build a by adopting the best practices from the past vendor database. regional and national conventions. FHRAI The Convention has Annual Convention has established itself as I welcome you all and look forward to meeting being the most eagerly anticipated and widely you at the 52nd FHRAI Annual Convention established itself attended event in our industry's calendar. at Bengaluru, being held between September as being the most It draws together a broad cross-section of 14 and 16, 2017. eagerly anticipated infl uential voices, iconic thought leaders, and widely attended distinguished dignitaries from the highest event in our echelons of government, and luminaries of the With warm regards, tourism industry for enriching deliberations on industry's calendar strategic, competitive, and policy issues that are K. Syama Raju currently shaping our sector's landscape. President, FHRAI SEPTEMBER 2017 COVER STORY 28 ZEROING IN ON KARNATAKA’S HUBS We delve into the hospitality space in Karnataka and how the state’s upcoming cities are reigning in more tourists while facing innumerable challenges Cover Design Raashi Ajmani Girdhar 28 COVER STORY 10 FHRAI DESK CONTENTS THIS MONTH PRESIDENT’S MESSAGE 03 SECRETARY’S MESSAGE 08 FHRAI DESK 10 PRODUCTS & SERVICES 98 EVENTS 104 APPOINTMENTS 112 FEATURES VISION 16 THE WAY FORWARD FOR FHRAI EC members of FHRAI talk about those aspects that the association needs to focus on post the convention and also describe their vision for the year 2025 48 GUEST COLUMN SECRETARY GENERAL MARKETING & SALES - DELHI SOUTH Amitabh Devendra - [email protected] Mayank Jain - [email protected] Shradha Kapoor - [email protected] 54 Manager Advertising (+919650399928) Assistant Manager (+918179792492) PUBLISHER Gunjan Sabikhi - [email protected] Dinesh Sharma Business Associate (+919810264368) FHRAI - MARKETING MANAGING EDITOR S.P. Joshi Peden Doma Bhutia - [email protected] Jaspreet Kaur - [email protected] Sales Coordinator (+919650196532) ASSOCIATE EDITOR PRODUCTION MANAGER Kanchan Nath - [email protected] MUMBAI Anil Kharbanda ASSISTANT EDITOR Harshal Ashar - [email protected] Tripti Mehta - [email protected] General Manager (+919619499167) ADVERTISEMENT DESIGNERS Vikas Mandotia CREATIVE DESIGN Priyanshu Wankhade - [email protected] Nitin Kumar Raashi Ajmani Girdhar Manager Advertising (+919619499170) 6 September 2017 I www.fhrai.com I FEATURES STATE 26 ONE STATE, MANY WORLDS Gaurav Gupta, Principal Secretary, Department of IT, BT and Tourism, Government of Karnataka, talks about initiatives taken to promote tourism in the state 60 HOUSEKEEPING OPINION 52 2018: ANTICIPATING GROWTH Regional Presidents talk about what 2018 will be like for the hospitality industry, a period when the industry is expected to witness a boom HOUSEKEEPING 60 LUXURIOUS LOBBIES Hoteliers share the latest trends in lobby spaces that help make them more inviting for the guest, serving as a welcoming gateway to the hotel 78 CHEF TALK CHEF TALK 78 GULPING DOWN, KARNATAKA STYLE Eminent chefs talk about Karnataka’s rich and diverse cuisine and how hotels strive to keep authenticity of these dishes intact F&B 88 THE ART OF FOLDS The art of napkin folding is fast losing its sheen as minimalism in décor and presentation takes over the industry. Some large-scale events, however, are still keeping this tradition alive 88 F&B 98 PRODUCTS & SERVICES FHRAI All information in the FHRAI Magazine is derived from any form without the permission of the publication in writing. B-82, 8th Floor, Himalaya House sources, which we consider reliable and a sincere effort is The same rule applies when there is a copyright or the article Kasturba Gandhi Marg, New Delhi 110001 made to report accurate information. It is passed on to our is taken from another publication. An exemption is hereby Tel: 91-11-40780780, Fax: +91-11-40780777 readers without any responsibility on our part. The publisher granted for the extracts used for the purpose of fair review, Email: [email protected] regrets that he cannot accept liability for errors and omissions provided two copies of the same publication are sent to us for contained in this publication, however caused. Similarly, our records. 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Readers are advised to seek specific product or services offered. Road, New Delhi - 110 001 specific advice before acting on information contained in this The publisher reserves the right to refuse, withdraw, amend or publication which is provided for general use, and may not be otherwise deal with all advertisements without explanation. All Email: [email protected] appropriate for the readers’ particular circumstances. advertisements must comply with the Indian and International Tel : 91-11-23344179 Contents of this publication are copyright. Advertisements Code. The publisher will not be liable for any No part of FHRAI Magazine or any part of the contents thereof damage or loss caused by delayed publication, error or failure This issue of FHRAI Magazine contains 112+4 pages cover may be reproduced, stored in retrieval system or transmitted in of an advertisement to appear. SECRETARY’S MESSAGE Vivek Nair Dear fellow members, Hony. Secretary s we go into print, we hear of the growth rate in FTAs in July, 2017, over July, 2016, FHRAI appointment of Alphons Kannanthanam is 7.4 per cent compared to 16.8 per cent in July, Aas the new Minister of Tourism 2016, over July, 2015. During July, 2017, a total (Independent charge). We appreciate him and of 1.19 lakh tourists arrived on e-Tourist Visa trust he will bring the same decision-making as compared to 0.68 lakh during the month of power he demonstrated during his stint in Delhi. July, 2016, registering a growth of 73.3 per cent. During January-July, 2017, a total of 8.36 lakh We welcome the Supreme Court order that tourists arrived on e-Tourist Visa as compared to states, "The purpose of the directions contained 5.40 lakh during January-July, 2016, registering a in the order dated December 15, 2016, is growth of 54.7 per cent. to deal with the sale of liquor along and in proximity of highways properly understood which The regulatory framework for hotel licensing provide connectivity between cities, towns, and continues to be rather complex and remains a villages. The order does not prohibit licensed challenge for the hospitality landscape. Each state establishments within municipal areas. This in India has specific policies and laws pertaining clarification shall govern other municipal areas as to licences and development norms of hotels. A well. We have considered it appropriate to issue single-window clearance can help expedite this this clarification to set at rest any ambiguity." The regulatory aspect. Also, the infrastructure status order will bring much relief to establishments in for hotels in the 2013 notification has not resulted the hospitality industry, though I hope more can in any benefits to hotels from being so included, be done to help the remaining 30 per cent that with reference to the tenure of loans and rate of still remain impacted by the order.