Using an ethernet connection for videoconferencing Office Of, Information Technology <[email protected]> Tue, Sep 1, 2020 at 10:00 AM Reply-To: [email protected] To: All Students <[email protected]> Cc: All Faculty/Staff <[email protected]> 1.,_ ___ _,.7 ~---- . ------·/- _ -------~ l TECH - , .......1 ....1 _____ ____...1/ ~ ---------~------- --· -----.... ~ We have received some SchoolDude tickets inquiring about internet speed and dropped calls while using Zoom, Google Meet, Go To Meeting and other video conferencing services. For a more reliable and faster internet connection while using video conferencing software, we encourage you to use an ethernet connection. An ethernet connection is a hard wired connection to Coe's internet services (rather than using wifi) through a port in your residence hall or other on campus location. Videoconferencing services use a significant amount of bandwidth and will be faster if you use an ethernet connection (instead of wifi). Regardless of how strong your wifi connection is or where you are located, an ethernet connection will always work better than wifi when using video conferencing services. You can purchase an ethernet cable at the Coe bookstore or online (Amazon is one option). Some devices will require use of an adapter to utilize an ethernet connection. Adapters can be purchased online. If you need an ethernet port turned on in your residence hall or if you have questions about using an ethernet connection, please submit a SchoolDude ticket. Please note that not all ethernet ports are turned on (intentionally) and you may have to submit a request to have a specific port activated. Click here to submit a SchoolDude Office of Information Technology [email protected] | 319.399.8877 | Lower Voorhees Coe College Confidentiality Notice: Since email messages are transmitted over the Internet, Coe College cannot assure that such messages are secure. You should be careful in transmitting information to Coe College that you consider confidential. If you are uncomfortable with such risks, you may decide not to use email to communicate with Coe College. This message and any attachments are covered by the Electronic Communication Privacy Act, 18 USC Section 2510-2515, and may contain confidential and privileged information that is protected by law, including FERPA. The information contained herein is transmitted for the sole use of the intended recipient(s). If you are not the intended recipient or designated agent of the recipient of such information, you are hereby notified that any use, dissemination, copying or retention of this email or the information contained herein is by law strictly prohibited and may subject you to penalties under federal and/or state law. If you received this email in error, please notify the sender immediately and permanently delete this email and all attachments. .