Oregon Consumer Complaints Reference No. Status Date Open Date Closed Respondent Address 1 FF5736-19 Closed 11/09/2019 11/09/2019 AIR CANADA FF3251-19 Closed 07/02/2019 07/02/2019 AUTO ADVERTISING FF1098-18 Closed 02/28/2018 04/03/2018 CABLE SERVICES FF2727-17 Closed 04/24/2017 05/22/2017 CHUCK COLVIN AUTO CENTER 1925 NE HWY 99 W FF3763-18 Closed 07/17/2018 07/17/2018 CITY OF MEDFORD FF3332-19 Closed 07/09/2019 07/09/2019 COX COMMUNICATIONS FF0591-19 Closed 02/04/2019 02/04/2019 CREDIT BUREAUS FF5993-17 Closed 10/03/2017 10/03/2017 DOCTOR PHONE SCAM FF7641-17 Closed 12/27/2017 01/24/2018 FRITO-LAY INC FF6778-17 Closed 11/14/2017 11/14/2017 IDENTITY THEFT FF3415-18 Closed 06/27/2018 06/27/2018 IDENTITY THEFT FF5497-18 Closed 10/15/2018 10/15/2018 INSURANCE COMPANIES FF6071-19 Closed 12/10/2019 12/10/2019 JOHN HANCOCK INSURANCE FF5738-17 Closed 09/20/2017 03/05/2018 MAXWELL, LAWRENCE FF4999-19 Closed 10/03/2019 10/03/2019 MEDICAID FRAUD FF5590-19 Closed 10/31/2019 10/31/2019 MEDICAID FRAUD FF7121-17 Closed 11/30/2017 11/30/2017 MONTGOMERY WARD & CO, Charles Knittle-Vice INCORPO* Pres./Gov. Affairs Page 1 of 1128 09/28/2021 Oregon Consumer Complaints Address 2 City State Zip ContactFlagOnAddr1 MCMINVILLE OR 97128 Boston MA One Wards Plaza 535 W. CHICAGO IL 60671 Chicago Ave Page 2 of 1128 09/28/2021 Oregon Consumer Complaints Business Type Complaint Description Not Assigned Private Class Action Autos: Used Car Dealers Any other unfair or deceptive conduct in an offer or in advertising Broadcasting: TV via cable Not Assigned Autos: Used Car Dealers Failed to disclose prior damage or other material defect General Government Service quality lower than what the complainant ordered or expected Not Assigned Private Class Action Credit/Lending: Credit Bureaus Service quality lower than what the complainant ordered or expected Fraudulent Entity General allegation of unlawful conduct Manufacturing: Food Private Class Action Private Party - No Jurisdiction General allegation of unlawful conduct Private Party - No Jurisdiction General allegation of unlawful conduct Insurance: Health and Medical Service quality lower than what the complainant ordered or expected Insurance: Health and Medical Failed to fulfill contract Real Estate: Other Activities Related to Real Private Class Action Estate Private Party - No Jurisdiction General allegation of unlawful conduct Private Party - No Jurisdiction General allegation of unlawful conduct Credit/Lending: Credit Card Issuing False or misleading representation concerning credit Page 3 of 1128 09/28/2021 Oregon Consumer Complaints Geo Closing Description Location by Zip data_location Class Action Fairness Act Notice Information Only Complainant Did Not Maintain Contact with DOJ 97128(45.204068, - 123.237142) DOJ has No Jurisdiction Class Action Fairness Act Notice Information Only Information Only Reviewed and Closed Information Only Information Only Information Only Consumer Pursuing Own Resolution Class Action Fairness Act Notice Referred Complainant Elsewhere Referred Complainant Elsewhere Referred Complainant Elsewhere 60671 Page 4 of 1128 09/28/2021 Oregon Consumer Complaints FF5793-18 Closed 10/31/2018 05/01/2019 MONTGOMERY WARD & CO, Charles Knittle-Vice INCORPO* Pres./Gov. Affairs FF6600-18 Closed 12/10/2018 03/22/2019 MONTGOMERY WARD & CO, Charles Knittle-Vice INCORPO* Pres./Gov. Affairs FF0717-19 Closed 02/08/2019 06/18/2019 MONTGOMERY WARD & CO, Charles Knittle-Vice INCORPO* Pres./Gov. Affairs FF2075-19 Closed 04/23/2019 05/22/2019 PORTLAND GENERAL ELECTRIC* PO BOX 4404 FF1583-17 Closed 03/09/2017 05/10/2017 ROBERTSON FORD FF6755-17 Closed 11/13/2017 02/12/2018 STERICYCLE INC FF1746-18 Closed 04/02/2018 04/02/2018 TELEPHONE SCAM FF3134-18 Closed 06/12/2018 06/12/2018 TELEPHONE SCAM FF3208-18 Closed 06/14/2018 06/14/2018 TELEPHONE SCAM FF3212-18 Closed 06/14/2018 06/14/2018 TELEPHONE SCAM FF5268-18 Closed 10/03/2018 10/03/2018 TELEPHONE SCAM FF3576-18 Closed 07/05/2018 07/05/2018 TELEPHONE SCAM FF3803-18 Closed 07/19/2018 07/19/2018 TELEPHONE SCAM FF3846-18 Closed 07/20/2018 07/20/2018 TELEPHONE SCAM FF4616-18 Closed 08/31/2018 09/14/2018 TELEPHONE SCAM FF4904-18 Closed 09/12/2018 09/12/2018 TELEPHONE SCAM FF5208-18 Closed 10/01/2018 10/01/2018 TELEPHONE SCAM FF4141-19 Closed 08/22/2019 08/23/2019 TRAVELERS INSURANCE Page 5 of 1128 09/28/2021 Oregon Consumer Complaints One Wards Plaza 535 W. CHICAGO IL 60671 Chicago Ave One Wards Plaza 535 W. CHICAGO IL 60671 Chicago Ave One Wards Plaza 535 W. CHICAGO IL 60671 Chicago Ave PORTLAND OR 97208 Page 6 of 1128 09/28/2021 Oregon Consumer Complaints Credit/Lending: Credit Card Issuing Used stolen ID to establish "stolen" identity Telecommunications: Internet Retailer False or misleading representation of terms of sale Department Stores Service quality lower than what the complainant ordered or expected Engineering Services Senior Citizen Autos: New car dealer selling USED cars Not Assigned Waste Management & Remediation Services Private Class Action Fraudulent Entity ORS 124.065 Private Party - No Jurisdiction General allegation of unlawful conduct Fraudulent Entity Acted unconscionably Fraudulent Entity General allegation of unlawful conduct Fraudulent Entity General allegation of unlawful conduct Fraudulent Entity General allegation of unlawful conduct Fraudulent Entity General allegation of unlawful conduct Fraudulent Entity General allegation of unlawful conduct Not Assigned Not Assigned Telemarketing Company Telemarketer called complainant after complainant directed them not to call Fraudulent Entity General allegation of unlawful conduct Insurance: Carriers Failed to deliver any goods or services Page 7 of 1128 09/28/2021 Oregon Consumer Complaints Respondent Failed to Answer & no further 60671 investigation taken Reviewed and Closed 60671 Respondent Failed to Answer & no further 60671 investigation taken DOJ has No Jurisdiction 97208(45.527305, - 122.678918) Insufficient Information From Consumer Class Action Fairness Act Notice Information Only Information Only Information Only Information Only Information Only Information Only Referred Complainant Elsewhere Information Only Information Only Information Only Information Only Consumer Pursuing Own Resolution Page 8 of 1128 09/28/2021 Oregon Consumer Complaints FF4838-19 Closed 09/27/2019 10/07/2019 TRAVELERS INSURANCE FF2616-17 Closed 04/19/2017 05/08/2017 DISABLED AMERICAN VETERANS 8725 NE SANDY BLVD BINGO HALL FF6776-18 Closed 12/14/2018 03/21/2019 DISH NETWORK/ECHOSTAR EXECUTIVE SATELLITE LLC* ESCALATION TEAM FF0768-17 Closed 02/08/2017 02/24/2017 BEDMART, INC.* CORPORATE OFFICES FF6574-18 Closed 12/06/2018 12/06/2018 BEDMART, INC.* CORPORATE OFFICES FF3362-19 Closed 07/10/2019 09/03/2019 BEDMART, INC.* CORPORATE OFFICES FF2671-17 Closed 04/21/2017 04/21/2017 STATE OF OREGON FF5351-17 Closed 09/11/2017 09/11/2017 STATE OF OREGON FF7560-17 Closed 12/26/2017 12/26/2017 STATE OF OREGON FF0105-19 Closed 01/09/2019 01/09/2019 MERCK & CO, INC.* FF5249-17 Closed 09/05/2017 03/02/2018 HEALTH CARE SERVICE CORPORATION FF6757-17 Closed 11/13/2017 11/20/2017 HEALTH CARE SERVICE CORPORATION FF0117-18 Closed 01/12/2018 01/12/2018 HEALTH CARE SERVICE CORPORATION FF3983-18 Closed 07/26/2018 07/27/2018 HEALTH CARE SERVICE CORPORATION FF6490-18 Closed 12/05/2018 01/30/2019 ARCO FF4769-17 Closed 07/31/2017 07/31/2017 CITY OF LEBANON Page 9 of 1128 09/28/2021 Oregon Consumer Complaints PORTLAND OR PO BOX 9040 LITTLETON CO 80120 10200 SW COMMERCE WILSONVILLE OR 97090 CIRCLE 10200 SW COMMERCE WILSONVILLE OR 97090 CIRCLE 10200 SW COMMERCE WILSONVILLE OR 97090 CIRCLE Page 10 of1128 09/28/2021 Oregon Consumer Complaints Insurance: Carriers Senior Citizen Community Service/Charity: Fundraising for General allegation of unlawful conduct Charitable purposes Telecommunications: Satellite Failed to fulfill contract Home Decorating: Furniture & Home Furnishing Failure to honor warranty or guaranty Stores Home Decorating: Furniture & Home Furnishing False or misleading description of quality, quantity, or nature of goods Stores or services Home Decorating: Furniture & Home Furnishing Failure to honor warranty or guaranty Stores Justice, Public Order & Safety Activities General allegation of unlawful conduct General Government General allegation of unlawful conduct General Government General allegation of unlawful conduct Not Assigned Private Class Action Insurance: Health and Medical Private Class Action Insurance: Health and Medical Private Class Action Insurance: Health and Medical False or misleading description of quality, quantity, or nature of goods or services Insurance: Health and Medical Private Class Action Fuel: Gasoline Stations Charging an excessive price General Government General allegation of unlawful conduct Page 11 of1128 09/28/2021 Oregon Consumer Complaints DOJ has No Jurisdiction Referred Complainant Elsewhere Voluntarily Resolved 80120(39.596439, - 105.007179) 97090 Consumer Did Not Request Action 97090 Reviewed and Closed 97090 Consumer Pursuing Own Resolution Information Only DOJ has No Jurisdiction Class Action Fairness Act Notice Class Action Fairness Act Notice Reviewed and Closed Private Lawsuit (UTPA) Class Action Fairness Act Notice Complainant Did Not Maintain Contact with DOJ DOJ has No Jurisdiction Page 12 of1128 09/28/2021 Oregon Consumer Complaints FF5445-19 Closed 10/24/2019 10/24/2019 CITY OF LEBANON FF2176-17 Closed 03/30/2017 03/30/2017 PORTLAND POLICE DEPARTMENT FF6796-17 Closed 11/14/2017 01/30/2018 TELEMARKETERS FF7602-17 Closed 12/27/2017 02/22/2018 TELEMARKETERS FF7603-17