COLLECTIVE AGREEMENT Between WEST-WAY TAXI NEPEAN LTD. AND ZIPTRACK AND ANY FLEET OWNER WHO OWNS AND/OR CONTROLS MORE THAN ONE TAXI LICENSE PLATE and NATIONAL AUTOMOBILE, AEROSPACE, TRANSPORTATION AND GENERAL WORKERS UNION OF CANADA (CAW-CANADA) AND ITS LOCAL 1688 CAW~TCA CANADA Effective from: October 10, 2012 to October 9, 2015 ( TABLE OF CONTENTS Article Page ARTICLE 1: PURPOSE .................................................................................................. 1 ARTICLE 2: PARTIES TO THE AGREEMENT ............................................................... 1 ARTICLE 3: UNION RECOGNITION ............................................................................ 2 ARTICLE 4: MANAGEMENT RIGHTS .......................................................................... 2 ARTICLE 5: SOLE AUTHORITY .................................................................................. 3 ARTICLE 6: UNION SECURITY ................................................................................... 3 ARTICLE 7: CONTRACTING OUT BARGAINING UNIT WORK .................................. 3 ARTICLE 8: UNION REPRESENTATION .................................................................... 4 ARTICLE 9: STRIKES, LOCKOUTS, PICKET LINES & LABOUR DISPUTES ............. 5 ARTICLE 10: NON- DISCRIMINATION .......................................................................... 5 ARTICLE 11: DRIVER ORIENTATION PROGRAM ....................................................... 6 ARTICLE 12: WORK WEEK ........................................................................................... 7 ARTICLE 13: PAYMENTS ............................................................................................. 8 ARTICLE 14: ABSENCE DUE TO ILLNESS ................................................................ 10 ARTICLE 15: TRANSFER OF DRIVERS ..................................................................... 11 ARTICLE 16: NOTICE .................................................................................................. 11 ARTICLE 17: DESCRIPTION OF TAXICAB ................................................................. 12 ARTICLE 18: LOST ARTICLES .................................................................................... 14 ARTICLE 19: DRIVER'S DUTIES ................................................................................. 15 ARTICLE 20: CUSTOMER CONFLICT ........................................................................ 17 ARTICLE 21: PARA TRANSIT SERVICES .................................................................. 18 ARTICLE 22: GENERAL RADIO USAGE ..................................................................... 20 ARTICLE 23: BOOKING PROCEDURE ....................................................................... 21 ARTICLE 24: TIME ALLOWANCE ................................................................................ 22 ARTICLE 25: ACCOUNTABILITY ................................................................................. 24 ARTICLE 26: NO-LOADS ............................................................................................. 24 ARTICLE 27: AREA OF SERVICE ............................................................................... 25 ARTICLE 28: TAXI CONCESSIONS ............................................................................ 25 ARTICLE 29: TERM OF AGREEMENT ........................................................................ 27 ARTICLE 30: LOCAL CALLS ........................................................................................ 27 ARTICLE 31: BIDS & ATTRIBUTES ............................................................................. 28 ARTICLE 32: SPECIAL SITUATIONS .......................................................................... 29 ARTICLE 33: DISPATCH SERVICES .......................................................................... 30 ARTICLE 34: COMMITTEES ........................................................................................ 32 ARTICLE 35: SAFETY AND HEALTH .......................................................................... 32 ARTICLE 36: SPECIAL SERVICES ............................................................................. 33 ARTICLE 37: DISCIPLINE AND DISCHARGE ............................................................. 35 ARTICLE 38: NON-COMPETITION .............................................................................. 37 ARTICLE 39: GRIEVANCE PROCEDURE ................................................................... 38 ARTICLE 40: ARBITRATION ........................................................................................ 39 ARTICLE 41: CHARGE ACCOUNTS .......................................................................... .40 ARTICLE 42: INSURANCE .......................................................................................... 41 ARTICLE 43: TAXI PLATE LEASES ............................................................................ 42 ARTICLE 45: SENIORITY ............................................................................................ 44 ARTICLE 46: BEREAVEMENT ..................................................................................... 45 ARTICLE 47: TIME OFF ............................................................................................... 45 ARTICLE 48: CREDITS ................................................................................................ 47 ARTICLE 49: SOCIAL JUSTICE FUND ........................................................................ 49 ARTICLE 50: PAID EDUCATION LEAVE ..................................................................... 49 ARTICLE 51: TECHNOLOGICAL CHANGE ................................................................. 49 APPENDIX I: STANDARD RATES ............................................................................... 50 APPENDIX II: ZONE BOUNDARIES .......................................................................... 50 APPENDIX Ill: AIRPORT BACK UP POLICY .............................................................. 50 SIGNATURES TO THE COLLECTIVE AGREEMENT .................................................. 54 LETTER OF UNDERSTANDING: MOVING OF DISPATCH SERVICES ..................... 55 LETTER OF UNDERSTANDING: DISPATCH ....................................................50 ) COLLECTIVE AGREEMENT between WEST-WAY TAXI NEPEAN LTD. AND ZIPTRACK AND ANY FLEET OWNER WHO OWNS AND/OR CONTROLS MORE THAN ONE TAXI LICENSE PLATE (Hereinafter referred to as the "Company") and NATIONAL AUTOMOBILE, AEROSPACE, TRANSPORTATION AND GENERAL WORKERS UNION OF CANADA (CAW-CANADA) AND ITS LOCAL 1688 (Hereinafter referred to as the "Union") ARTICLE 1: PURPOSE 1.01 The purpose of this Agreement is to provide machinery for the prompt and equitable disposition of grievances and to establish and maintain mutually satisfactory working conditions for all employees who are subject to the provisions of this Agreement, and to assist in the general delivery of taxicab service to the public in a businesslike manner. ARTICLE 2: PARTIES TO THE AGREEMENT 2.01 Between: National Automobile, Aerospace, Transportation and General Workers Union of Canada (CAW-Canada) Local 1688 (hereinafter termed the Union) -and- West-Way Taxi Nepean Ltd. and Ziptrack any fleet owner who owns and/or controls more than one taxi license plate (hereinafter termed the Company) ) Collective Agreement Westway Taxi Nepean Page 1 2.02 Notwithstanding anything herein contained the drivers subject to this Agreement are acknowledged to be employees only for the purpose of this Agreement and the Labour Relations Act of Ontario. ARTICLE 3: UNION RECOGNITION 3.01 The Company hereby recognizes the Union as the sole and exclusive bargaining agent for all employees of West-Way Taxi Nepean Ltd., operating taxis as single plate owners, lessees, rental drivers in the City of Ottawa, save and except dispatchers and call takers, persons above the rank of dispatchers and call takers, fleet owners and office and clerical staff. 3.02 Clarity Note: The Parties agree that fleet owners are fleet owners who own and/or control more than one taxi license plate. ARTICLE 4: MANAGEMENT RIGHTS 4.01 .The Union acknowledges that it is the exclusive function of the Company to operate and manage its business, to maintain order, to promote, to demote, to discipline and to discharge employees for just cause. This clause shall not be construed to prevent an individual from becoming a member of the Company through the purchase of taxi plates and /or cars, provided, however, that he shall abide by the terms of this Agreement and be deemed to be a signatory to this Agreement. 4.02 The rights reserved to the Company herein are subject to the other provisions of this Agreement and must be exercised in a manner consistent with them. 4.03 Without limiting the generality of the foregoing provisions, it is expressly understood that a breach of any of the Company's rules or any of the provisions of this Agreement may be deemed to be sufficient cause for discipline up to and including dismissal and it is understood that nothing herein shall deprive the drivers of the right to challenge any penalty through the regular grievance procedure. 4.04 Company owned plates will operate under the Company roof sign. 4.05 The Company agrees that in exercising its management rights and in administering this Agreement it shall be fair, reasonable and non­ discriminatory. Collective Agreement Westway Taxi Nepean Page2 4.06 Rules and regulations shall not