Partners in health. Partners in hope. ANNUAL REPORT | 2017 [ Behavioral Health Care Health Care. ] IS A LETTER | from the Chair and the President + Chief Executive Officer 2017 was both rewarding and challenging. gather information and insight for expected We act as a liaison between our clients We are grateful for increasing public and outcomes, and we continue to work with and their service providers -- both within private awareness that mental illness and advisors to stay abreast of the multiple rule our agency and within the community. We addiction are diseases instead of moral changes take effect July 1, 2018. partner with the criminal justice system, failures. We are also mindful that more than area hospitals, and a variety of social service As the cover states Behavioral Health Care 10,000 people sought our assistance as we partners to ensure the most comprehensive IS Health Care. We recognized this several fight for those who are sick and advocate for services are available. We take a team Chuck Royer, Esq years ago with the introduction of our Chair, Board of Directors better healthcare treatment opitions. approach to clients’ treatment by working Integrated Behavioral Health Care model with psychiatrists, nurses, employment Behavioral Health Care has experienced which today has more than 400 people specialists, peer support specialists, parole/ numerous changes over the years. Today, enrolled. This initiative provides a continuum probation officers, case managers, and as we prepare for the next step in the single of care for our clients with severe mental program supervisors. largest change in Ohio Behavioral Health illness to feel safe and be cared for mentally legislation in 25 years, we have solicited and physically. It was Ralph Waldo Emerson who said, the help from experts to learn how these “What we need most in our life, is someone, Our Community Psychiatric Supportive Pamela Gill changes affect our clients, our staff, our who will inspire us to be the best person we President & CEO Treatment Services staff (CPST) work closely outcomes, and the way we provide care. can be.” On behalf of our entire Recovery with our clients on a daily and weekly basis Resources team, we thank you, our donors, A financial review with an external party to in order to ensure they have their treatment our partners, and our friends who join us with examine back-end systems and optimize needs met, including medication adherence, financial support helping people triumph. billing revenue cycles was conducted to assisting with obtaining benefits, healthcare lay the ground work for rebuilding our entitlements, housing resources, and other electronic health record and to optimize items to strive towards better self-efficacy our IT systems. We are engaged with the and self-sufficiency. five identified managed care companies to 2 ANNUAL REPORT | 2017 WHO WE ARE Recovery Resources is a provider of prevention education, treatment, and recovery services for individuals diagnosed with mental illness and/or addiction. Founded in 1955, we provide comprehensive community-based care, using a holistic approach helping clients to triumph. With three office locations, Recovery Resources is a partner in health and hope in Northeast Ohio. Partners in Health. Partners in Hope. 3 OUR SERVICES PREVENTION & WELLNESS Behavioral Health Counseling Alcohol and Drug education prevention Community Psychiatric Supportive Adolescent to young adult education Treatment H. David prevention Dual Diagnosis Treatment Parenting education Integrated Behavioral Health Problem gambling education prevention and Primary Health care Assist NOW, Employee Assistance Criminal Justice/Conditional man.] Program Release programs Mental Health First Aid RECOVERY SUPPORT Training Institute Women’s Sober Living Home TREATMENT RecoveryWorks, vocational training Intensive Outpatient Program Employment Alliance honorable Medication Assisted Treatment Housing Specific Opioid Intensive Outpatient Treatment Partial Hospitalization Program Women and Family Services Intensive Outpatient Program Non Intensive Outpatient Program Case Management Gambling Treatment Pharmacological Management [ Look me and see at an 4 ANNUAL REPORT | 2017 2017 HIGHLIGHTS provides a continuum of care for our clients with severe mental illness PREVENTION to feel safe and be cared for mentally and physically. The three-year Substance Abuse and Mental Health Services grant An ongoing obstacle for our clients to get to their treatment is awarded in the spring of 2015 comes to completion. Students were transportation. With the help of our donors we provided over $76,000 the target demographic for the grant to address signs of disorders dollars in bus passes and provide-a-rides so that clients may complete that often appear at college-age, including depression, anxiety, their treatment plan. eating disorders and self-harm. Recovery Resources Prevention Staff collaborated with eight area colleges and universities to deliver RECOVERY Mental Health First Aid to 557 students, faculty and staff. Working in conjunction with campus Behavioral Intervention teams to help The Monarch House , owned and operated by Recovery Resources, highlight mental health issues on campuses, these partners formed a celebrated its second anniversary in August 2017. This sober living county-wide coalition to continue sharing the lessons and tools taught home with peer support serves as a bridge between supervised to recognize and recommend treatment for mental distress signs. inpatient treatment and a return to independent living. The house offers a safe, sober environment for up to nine women at one time “This course is beneficial at all levels, but exceptionally valuable in a who are at least 18 years old following their successful inpatient campus community.” – John Carroll University Faculty member treatment or intensive outpatient treatment for substance use orders. Over the past two years, the Monarch House has worked with 24 TREATMENT women who have successfully transitioned to independent living. To meet the growing need for our treatment services, the clinical treatment team expanded group offerings to our clients with WOMAN OF STRENGTH + EXEMPLAR extended evening hours. Intensive Outpatient Treatment (IOP) On May 11, 2017, more than 400 people gathered to help Recovery increased to accommodate eleven groups daily and added a second Resources recognize the Exemplar and Woman of Strength award treatment group hosted at the City Mission. recipients, Joan Papp, M.D. and Judge Joan Synenberg for their Behavioral Health and Primary Health Integrated Care program contributions to the advancement and support of behavioral health. continues to grow with enrollment over 400 clients. This initiative Dr. Papp was recognized for her tireless community work and ...continued Partners in Health. Partners in Hope. 5 6 ANNUAL REPORT | 2017 leadership in the fight against opioid use. Dr. Papp is Strength members voted to fund Casey’s Kids, a youth led the medical director of Project DAWN, a community prevention program that teaches and builds leadership based overdose education and naloxone distribution skills in teens and reinforces the decision to be drug-free. program and is the Director of MetroHealth Office of Today 50 Casey’s Kids leaders throughout Cuyahoga Opioid Safety. Judge Joan Synenberg was honored for county are supported by Circle of Strength funds to be her instrumental role presiding over Recovery Court, a trained as peer leaders in their schools. specialized docket supervising people with drug addiction and trauma. This dual diagnosis docket is the first of RUN FOR RECOVERY BREAKS ALL RECORDS! its kind in the State of Ohio and certified by the Ohio Supreme Court. More than 600 runners, walkers and volunteers participated in the 5th Annual Run for Recovery breaking all past fundraising and participation records. On ENGAGE.INSPIRE. EMPOWER. Saturday, August 19th 620 participants entered to run Members of the Circle of Strength, or walk a 5K through the Cleveland MetroPark Zoo to our women’s philanthropy group support, celebrate, and remember those who are living founded in 2014, introduced a new a life of sobriety, in need of recovery, and those who lost opportunity for participation to support the mission their lives to addiction. Planned by the members of the of Recovery Resources with time, talent, and treasure. Recovery Resources Associate Board, $102,000 was raised The Circle of Hope was launched to carry on the tradition to fund prevention, treatment and recovery programs of support to our Monarch House, a sober living home offered to our clients. for women. Since the Circle of Strength’s inception, more than $70,000 has been donated to treatment and recovery programs selected by Circle members. In 2017 Circle of Top: Joan Papp, M.D., accepts 2017 Exemplar Award from Judge David Matia, 2016 Exemplar. Bottom: Judge Joan Synenberg accepts 2017 Woman of Strength Award from 2016 award recipient, Tracey Collins. Partners in Health. Partners in Hope. 7 WHERE OUR RESOURCES HOW OUR 10,493 CAME FROM RESOURCES $3.8 MM FROM WERE UTILIZED PUBLIC CLIENTS FUNDING SERVED IN 2017 $76,000 FOR $273,000 FROM CLIENT ANNUAL ASSISTANCE CAMPAIGN $213,000 FOR 6,500 ➡ Mental Health Treatment ALCOHOL & DRUG $102,000 RAISED BY 1,770 ➡ Addiction Treatment PREVENTION RUN FOR EDUCATION 750 ➡ Criminal Justice Services RECOVERY 1,396 ➡ Employment $25,000 DONATED BY 557 STUDENTS 77 ➡ Housing FACULTY & STAFF TRAINED IN MENTAL CIRCLE OF HEALTH FIRST AID 54% FEMALE