Avelino Sousa (Hotel Manager and Environmental Specialist Advisor at ASTO) Jaime Serra and M.ª Rosário Borges (coordinators of ASTO) SUMMARY 1 2 3 Background Water Measurement Conclusions/Reflections Who/Which Observatory are we? Where are we? Measurement experiences What do we do? Tourism in our region? Available Data Water & Wastewater COVID- 19 impact on Measurement Indicators Process of Analysis and tourism? drafting findings and conclusions Role of water in your context? 1 PORTUGAL / ASTO OBSERVATORY To promote knowledge management to monitor the MISSION sustainable development of the tourist destination Alentejo and Lezíria do Tejo 1 PORTUGAL / ASTO OBSERVATORY To monitor the region's tourism activity in the OBJECTIVES fields of tourism sustainability To develop a methodological framework for performance assessment, using indicators to monitor the sustainable development of tourism activities in the Alentejo region 1 PORTUGAL / ASTO OBSERVATORY ALENTEJO ALENTEJO Region 2018 PORTUGAL (NUT II) Europe 31 605 Km2 Territory 92 226 Km2 (34.3%) PORTUGAL 705 478 Population 10 276 617 (7%) Population 111,4 22,3 per Km2 Source: Based on INE (2019) 1 PORTUGAL / TOURISM INDICATOR‘Total overnight stays’ 2020 PORTUGAL 2020 ALENTEJO 12.3 M 47.5% 353.3 K 26.0 M International 19.2% Share 1.8 M International Total overnight Share Var.% -74.9% Total overnight Var.% -64.7% stays stays 13.6 M 52.5% 1.5 M National 80.8% Share Var.% -37.4% National Share Var.% -63.0% Var.% -23.3% Var.% -35.4% 2019 PORTUGAL 2019 ALENTEJO 49.1 M 69.9% 1.0 M 70.2 M International 34.1% Share 2.9 M International Total overnight Share Var.% 3.8% Total overnight Var.% 3.5% stays stays 21.1 M 30.1% 1.9 M National 65.9% Share Var.% 9.8% National Share Var.% 4.6% Var.% 13.4% Var.% 6.5% 1 PORTUGAL / ALQUEVA (LAKE) Source: Pedro Pulido (@pedropulido) 2 WATER MEASUREMENT Water & Wastewater Measurement Indicators Destination monitoring Business Unit of Source Obs. ASTO Indicators for monitoring Alentejo region the Indicator? Interest Measure Resident 1 Water consumption per tourist night compared to general population water consumption per resident night O L m3 ASTO* consumption? Minimum 3 2 Percentage of business taking actions to reduce water consumption P K % TravelBI measures? 3 Percentage of business using green water (rainfall, chiller condensation, hand basins/tap, bath/shower, laundry) O K % ASTO* 100% (legal 4 Percentage of business with water treated to international potable standards O L % ASTO* imposition) 5 Water use (total volume consumed) O K m3 ASTO* 6 Water use per tourist per day O K m3 ASTO* 7 management Price per cubic meter of water O K € ASTO* 8 Water use per occupied room O K m3 ASTO* Water 9 Water use per available room O K m3 ASTO* 10 Litres per minute in showers O K m3 ASTO* 11 Litres per minute in taps O K m3 ASTO* 12 Percentage of business given guidance/information to customers and staff on minimizing water consumption P K % TravelBI 13 Water leaks during this year (average) O K number ASTO* 1 Percentage of treated sewage recycled or recycled water (grey water) O K % ASTO* 2 Percentage of tourism establishments connected to treatment systems O L % ASTO* Sewage 3 treatment No. of reported pollution or contamination events per annum in watercourses receiving effluents O L number ASTO* ASTO* - It is necessary to collect primary data TravelBI by Tourism of Portugal National Authority 2 WATER MEASUREMENT Water & Wastewater Measurement Indicators 5 service sectors to be monitored | KPIs to be adapted sector by sector TOURISTIC ACCOMMODATION FOOD & BEVERAGE OUTDOOR TOUR OPERATORS & TRANSPORT ESTABLISHMENTS ACTIVITIES TRAVEL AGENCIES SERVICES (those indicated previously were mostly for accommodation and restaurants) 2 National Sustainability Policies and Initiatives Tourism Strategy 2027 and +Sustainable Tourism 20 – 23 INITIATIVES > Aims 75% for 2023 and 90% for 2027 of tourism companies to promote efficient usage of water in their operations AQUA HOTELS WATER CLASS 3 CONCLUSIONS / REFLECTIONS 1 Concentrate the information collection processes on a single national and/or international platform (e.g. TdP; UNWTO?) Example: http://hotelenergysolutions.net/ (unfortunately discontinued!) ASTO SHORT-TERM 2 Difficulty in applying the criteria in the different tourism sectors CHALLENGES 3 Training/awareness raising of stakeholders in the tourism value chain is needed 4 Financial support for change 5 Awareness-raising among software houses to introduce sustainability KPIs in PMS | Universidade de Évora Obrigado! Largo dos Colegiais, 2 7004-516 - Évora – Portugal [email protected] | facebook: @astoalentejo www.asto.pt Malhão Beach / Vila Nova de Milfontes.